Reviews France Trampoline

EXCELLENT QUALITY TRAMPOLINE VERY GOOD CUSTOMER RELATIONSHIP TIMELY DELIVERY PAYMENT FACILITY VERY APPRECIATED

Trampoline conforms to its presentation on the site; assembly less difficult than expected; great satisfaction from the jumping children!

Easy access site, a lot of technical information and explanations, advice accessible to all.

Very good quality trampoline, relatively simple assembly, clear instructions. The smallest model is very suitable for young children (4 and 2 years old). I just regret the purchase of the roof which does not fit well to the structure of the trampoline and makes it a bit like a "greenhouse" for the summer. Fast delivery and prior contact by the carrier.

Quality product, delivered within the agreed time. The children are delighted! and so are the parents... the assembly is quite easy and quick but there is a missing tool to attach the springs when it becomes difficult because you have to pull hard to attach the spring to the support. Fortunately, a friend lent us what we needed. Without that, we risk getting hurt if we let go when the spring is tense. The tool provided is apparently not made for that. It only serves to fit the legs into the structure.

I bought a Jump'up 430 trampoline 3 weeks ago. My package was delivered exactly as planned, the net was out of stock and I just received it today (I had been informed of this as soon as my order was validated). I had to call the customer service for information and advice, the welcome and responsiveness were on point. The trampoline and the net are of very good quality and seem much more robust than those I have seen so far. To summarize: I am very satisfied with my purchase and the service I received.

Very good listening and good advice

Very pleasant welcome, informative information and fast delivery.

The delivery was made quickly which suits me well because in the absence of this cushion the children could no longer use the trampoline.

Fast delivery! Nothing to say, good service.

Quality product, very fast shipping, I am very satisfied

For the second time I used your services, and I was very satisfied and especially I found a very great kindness.

I really appreciated receiving a phone call to check if I had not made a mistake in my dimensions when ordering online. Very happy with the speed of sending the trampoline mat, my children were missing it to play. I know that if I have another issue, it is through your company that I will order.

I would like the delivery date to be more precise.

Ordering process and customer support really top-notch at France trampoline. I needed some advice before confirming my order; it took me less than 1 minute to get in touch with a competent advisor! However, in terms of delivery, I live in the Southeast of France, it took more than 5 working days... (order on Friday afternoon via the site => delivery on the Monday of the second week)

Nothing, everything is fine

So far everything has gone very well, I am waiting for the delivery.

Clear instructions, simple assembly

I know that if I need a part for my son's trampoline, I will order without hesitation on your site. I particularly appreciated the call from someone to check if I had taken the right measurements.

Good.

Possibility to order springs

No problem with France Trampoline: clear site, complete assembly instructions... However, the carrier did not respect the contract to notify of delivery 72 hours in advance. The sales service of France Trampoline apologized, which is positive.

Very fast and efficient

Only good material and spare parts!!!

Very fast delivery, even when paying by check. Assembly well explained. Recommended site.

Simply perfect!

Good order tracking

Correct service and fast delivery

Good phone reception with the assistant, very appreciable the appointment scheduling at our convenience for the carrier's visit. maybe review the instruction manual not always obvious. quality material meets our expectations regarding safety.

Ease of ordering, delivery time respected, easy assembly alone, correct price and joy for all. To follow, the quality of the materials, in use.

Received my order on time

Everything has been perfect so far: phone information, fast shipping, efficient local partner carrier. Once assembled, the trampoline test will remain! I am optimistic!

Everything is fine

I am very satisfied with the product and the order tracking

Nothing to complain about. efficient, fast, top

Frankly I have nothing to say everything is perfect it is a friend who recommended your brand to me and I am very satisfied! from the phone advice to delivery (super fast) everything went very well.

Hello, in case of product unavailability, I would have liked to be debited the amount due only at the time of order preparation and not when placing the order especially when the availability date of the product is approximate. Other than this principle inconvenience, the web ordering process is correct and the phone service is pleasant (welcoming interlocutor).

Trampoline received quickly and meeting my expectations

Good purchase, good value for money (jump up pack), beautiful quality, nice color, fast and efficient delivery, the site is precise, clear.

When we zoom in on a product, the image unfortunately remains small.