★★★★★
based on 21350 reviews published
Latest customer reviews
Excellent ordering system, delivery tracking n/a, top product
I had some issues placing my order regarding the addresses (the billing address was not the same as the delivery address...) but I called and spoke to lovely people
N/a
Very satisfied so far ... I hope it will withstand well over time and under the weather ...
Speed of service, quality of product, nothing to complain about.
A proposal for assembling the trampoline would be interesting, the zipper of the net does not slide very well.
I am satisfied with the order I placed with France Trampoline. My little girls were delighted and that is the main thing. I will certainly call on you for another order. But not in the immediate future.
Excellent service
For a first order, nothing to say.
We ordered twice and were very satisfied with the service.
Order delivered on time even during the busy end-of-year period. Easy and not too long assembly. The children spend their afternoons outside!
Perfect commercial service, very fast delivery, very efficient and understanding phone contact. Thank you!!
Quality service
We were delivered quickly. Good service. Recommended.
The only remark concerns the carrier who did not contact us before delivery, fortunately we were present but unfortunately the children were too and therefore received their gift before Christmas!!!!
More tracking on transport (delivery without notifying us and obviously there was no one there)
Absolutely perfect. A responsive and friendly customer service. Commitments kept. An impeccable delivery. And a product that seems to fully meet our expectations. Oh, if all merchants were like France Trampoline! (no joke!)
Ease of placing orders, very fast delivery services
Your feedback: We would like to know what could be improved regarding the ordering process and customer support, but also to know your intention regarding a possible future use of our services.
Delivery on time. No problem contacting my interlocutors and always useful information. Good condition of the packages.
The direct services of France Trampoline have been perfect so far. However, it is rather the delivery side that left me perplexed: I was delivered early Monday morning without having previously arranged an appointment... I suppose that if I hadn't been there, the carrier would have surely charged for the travel costs for the next appointment....
The carrier who came to deliver the trampoline was very rushed and unfriendly. So it was difficult to take the time to check the goods.
Good listening
Trampoline ordered on a Sunday and delivered on a Wednesday. No missing parts. I am completely satisfied.
Nothing to report
I got a bit panicked when after paying on the site, I received a message saying that there were none in stock! But fortunately, I got an email the next day to confirm a quick restocking. Kudos also for the little phone call after delivery. Good material, seems robust!
I chose a particular trampoline thanks to a friend who already had the same one and after trying it. I would have had more difficulty without that, because the choice is vast and it is difficult to make a choice when you have never tried a product, especially in terms of diameter for the trampoline. You don't know the possibilities of figures and games depending on the product. I would say more films showing all age groups in action and the different techniques to appreciate the trampoline whether you are a child or in your 3rd age. Finally, a person on the phone if necessary. Thank you
Very happy with the handling of my order and the responses to my requests
Nothing to report
Nothing to report. Impeccable service for excellent quality material.
Nothing to say, everything was perfect
No comment
Good process with a downside regarding the delivery time (I waited 5h30) in the morning at the truck's departure the carrier could call reducing the time window considering that the route is established
I was satisfied with the product I ordered, as someone contacted me after my internet order to verify my order, which helped avoid mistakes, thank you
Easy order fast delivery product easy to assemble children (and parents) delighted
No delivery problems, but we were notified on the same day, which would have been a bit short if we hadn't had the chance to have someone present that day.
Very satisfied with the trampoline, the advice on the site helped us choose the size: 3.66m for our 2 boys (5 and 8 years old) it's already a nice size. They were able to enjoy this Christmas gift from day one as the assembly is quick. The delivery was also fast. Regarding payment, there is just a lack of an installment plan for payment in 3 times. This trampoline seems to be of very good quality and I hope it will be because despite the winter period, our 2 children can't help but do a few jumps at the slightest ray of sunshine. The trampo-foot offered pleases them a lot. A good outlet for energetic children! And in the meantime, they are not in front of the TV!
Very good quality material, super fast delivery. The only problem is that the package arrived open. I think there was some tampering, but nothing was missing.
I can only thank you and congratulate you for your material and delivery service. I placed my order with a very short delivery time; Despite a stock shortage of nets, everything was done to satisfy me. I received the trampoline on time and my grandchildren were delighted with the surprise.
Accessories for the trampoline