Reviews France Trampoline

Very good phone contact

Fantastic equipment like in the gym, fast delivery and without damage. However, assembly is tedious and two pieces were missing. The after-sales service sent me the missing pieces quickly but they were not identical to those they replaced. I am satisfied and recommend the brand and online purchase.

Order received super fast, trampoline quality is top-notch, just a small downside on the welds with the hoop

Perfect and the customer service is just incredible! They did everything to ensure I received the product before my son's birthday. They even took the care to call the carrier. It's so rare! I am delighted

Very good. Product conforms and adapted.

Order placed as part of a customer service. At first contact, the response was rather negative and did not take into account my previous orders as a loyal customer of the brand. After a second email, I was heard which allowed me to place an order with a commercial gesture.

Very good product, the dome is perfect, sturdy

Very good product so far. There was a possible doubt about the ordered reference: I was immediately contacted to confirm and avoid any unpleasant surprises. Rare and great initiative. Well done

Top Quality

The order tracking service is very efficient. I was able to get all the necessary information and exchange an ordered net for another reference that was the right size.

Good product. Everything correct.

Fast and compliant shipping

Perfect

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Material conforms to the order. You can clearly see the difference in quality compared to other brands 'mass distribution'. Good responsiveness from customer service over the phone. Let yourself be tempted by this beautiful product.

Error on my part when I placed the order. I was able to return the item and order another one. Shipping costs at my expense. Total process a bit long.

Excellent customer relationship following a contact from the phone service for advice. Courteous and polite professionals, perfect

In some places, the blue and green paint is damaged. We are afraid that over time, it will rust. The instructions are not very clear on which side to put the washer (bolt side or nut side?)

Fast and quality delivery. Very happy with my order

Perfect

Product topics! Top quality!

Record time

Perfect, I am delighted

The products are of very good quality. We appreciate being able to easily order spare parts and accessories to repair and renovate our trampoline

Great products, super quality! We are very satisfied!

Quality products, all parts of the trampolines are available to be replaced. Perfect.

Very good phone exchange, quick and serious order. The material seems to be of quality. We will have to see how it holds up over time, the only downside is that one of the screws to fix it to the ground broke even though it was not fully inserted, for the others, everything went well.

It is not emphasized enough that there are packs and items with only the trampoline. If I had known, I would have taken a pack... With your competitors, we don't have this problem.

A bit long between the order and delivery but otherwise all good

Good quality material and quite easy to install.

Very quick response after a question asked about a material purchased 2 years ago.

Product meets my expectations perfectly. Fast and careful delivery

Nothing to report

Perfect. Thank you

Responsiveness

Very good quality of the product, solid and secure, which will last over time. Very satisfied with the purchase

Top notch! All the ordered parts fit perfectly thanks to the explanations on the website. Thank you

From my order to delivery, everything was perfect. Congratulations on your professionalism and the speed of delivery. This is my third trampoline purchase and my children and I are satisfied, thank you very much again. Best regards. J.Guerin

Very happy with my purchase

Fast shipping and quality product Thank you!