★★★★★
based on 21350 reviews published
Latest customer reviews
I was satisfied with the handling of the order and the trampoline received, despite some difficulties with the assembly. I now wish to inquire about protection against bad weather.
No problem, from A to Z. Satisfied in every way.
Nothing can be improved. Excellent service. Thank you
I would have liked a bit more recommendations regarding the resistance of trampolines against bad weather. (mine flew away despite the ground anchoring provided by your services, it is now completely unusable).
Nothing to say: delivery times varied due to stock shortages but promise to be delivered before December 25th and promise kept. Phone call from the company France trampoline to ensure that it was indeed done. Material easy to assemble with the instructions provided, except that the times indicated on it are underestimated.
Order and Delivery: nothing to complain about. Service is efficient and fast. Regarding the material, we cannot comment for now, the trampoline is not yet assembled, let's wait for the nice days...
Clear site information on explicit products fast sales service fast and efficient after-sales service, pleasant telephone reception
Nothing to report
Perfect from start to finish
Nothing to say, super delivery in 48 hours
Delivery quite fast, trampoline very safe for children, however the cover only holds halfway when there is wind, the free football cover tears and breaks too easily at the hooks
Very serious company, we are well informed about the progress of the order.
I was delighted with your services. First, I dealt with an advisor for my trampoline choice, then the order process was top-notch, with email messages for transport just before Christmas, in short, everything was perfect, I congratulate you and I will talk about you to those around me. Thank you.
For now, I can only give 4 stars because this is a purchase for a future gift (in April) and I haven't assembled it yet. Otherwise, regarding the information requested before the order, during, and at delivery, everything went smoothly, thank you.
Fast delivery, package corresponding to the order, clear assembly instructions
Don't change anything: clear site, fast and especially the customer service contact number is very well indicated with a very friendly welcome, clear, precise, and fast even during the Christmas holiday period... Thank you
If you are talking about the order and delivery, I have absolutely nothing to complain about, it was very good. If you are talking about the trampoline, I can't say anything because it is not yet installed.
Delivery: we were supposed to be called before delivery. The delivery person called us 3 minutes before delivering. Fortunately, our daughter was present.
I am satisfied with the advice by phone and the quick and compliant shipment to the order.
Very good contact for the order. Speed and flexibility (sending in two parts to ensure having the trampoline for Christmas). The delivery times were well respected, which is not the case for all internet orders! The product meets our expectations: solid, the children are delighted. Two downsides: the instructions could be improved (not very clear), and the differences between the different ranges proposed should be better specified on the site (it's not obvious without seeing them in person). We hope that our trampoline will last a long time.
Nothing to report
Very good service, excellent responsiveness
Very good
Friendly and pleasant phone reception. Good responsiveness. However, your email announced a call from the carrier within 72 hours to arrange a delivery appointment, and this famous carrier did not contact us within the announced timeframe. Indeed, he did so three days after this deadline. But, I think that since it was the week between Christmas and New Year's, it must have been the truce... We were delivered without any issues in the end and now all family members are having a great time.
No problem, it's perfect
Stay as you are both in order and delivery, I have nothing to remark but positive
Quality material, fast delivery time. No issues.
Just that the protective net was not available at the time of the order, but everything was received on time for Christmas. Very professional, I find.
Very good material, this is the second trampoline I buy and I am very satisfied on all points: delivery, payment, and material, thank you France trampoline
Very good quality product (1 month later). Delivery a bit slow (before Christmas) Future potential order: Protective cover