Reviews France Trampoline

Delivery speed

Excellent service no criticism

EXCELLENT From the order to customer service, I am amazed by such professionalism. Thank you for your phone reception and your speed in sending spare parts.

Nothing to say. Perfect

Very helpful knowledgeable staff. The carrier for the delivery of the goods was not good. The pallet was far too short for the longer parts.

Gift for a birthday very satisfied with the use he is having fun with this trampoline scooter

Good 👍

Very good

The jumping mat for the trampoline seems to be good but given the price, I thought the springs would be included! Disappointment upon opening the package, that's why I won't give more stars.

Top. Thank you

Fast delivery and compliant products, thank you

Trampoline delivered damaged: two twisted and crushed structure bars. Called customer service, but no technician available, just a salesperson asking me to call back later. I had to redo the two structure bars myself with a mallet, grinder, and metal drill..

Excellent, fast, very good quality

True professionals. Technical assistance in managing the order was perfect. Absolutely to be recommended.

High-quality products, it's not cheap but I am delighted with the result. Highly recommended.

Perfect 😊

I ordered a cover and springs and there are no springs

Nothing to say, everything is perfect

Very good phone contact

Fantastic equipment like in the gym, fast delivery and without damage. However, assembly is tedious and two pieces were missing. The after-sales service sent me the missing pieces quickly but they were not identical to those they replaced. I am satisfied and recommend the brand and online purchase.

Order received super fast, trampoline quality is top-notch, just a small downside on the welds with the hoop

Perfect and the customer service is just incredible! They did everything to ensure I received the product before my son's birthday. They even took the care to call the carrier. It's so rare! I am delighted

Very good. Product conforms and adapted.

Order placed as part of a customer service. At first contact, the response was rather negative and did not take into account my previous orders as a loyal customer of the brand. After a second email, I was heard which allowed me to place an order with a commercial gesture.

Very good product, the dome is perfect, sturdy

Very good product so far. There was a possible doubt about the ordered reference: I was immediately contacted to confirm and avoid any unpleasant surprises. Rare and great initiative. Well done

Top Quality

The order tracking service is very efficient. I was able to get all the necessary information and exchange an ordered net for another reference that was the right size.

Good product. Everything correct.

Fast and compliant shipping

Perfect

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Material conforms to the order. You can clearly see the difference in quality compared to other brands 'mass distribution'. Good responsiveness from customer service over the phone. Let yourself be tempted by this beautiful product.

Error on my part when I placed the order. I was able to return the item and order another one. Shipping costs at my expense. Total process a bit long.

Excellent customer relationship following a contact from the phone service for advice. Courteous and polite professionals, perfect

In some places, the blue and green paint is damaged. We are afraid that over time, it will rust. The instructions are not very clear on which side to put the washer (bolt side or nut side?)

Fast and quality delivery. Very happy with my order

Perfect

Product topics! Top quality!

Record time