★★★★★
based on 21895 reviews published
Latest customer reviews
Don't change anything: clear site, fast and especially the customer service contact number is very well indicated with a very friendly welcome, clear, precise, and fast even during the Christmas holiday period... Thank you
If you are talking about the order and delivery, I have absolutely nothing to complain about, it was very good. If you are talking about the trampoline, I can't say anything because it is not yet installed.
Delivery: we were supposed to be called before delivery. The delivery person called us 3 minutes before delivering. Fortunately, our daughter was present.
I am satisfied with the advice by phone and the quick and compliant shipment to the order.
Very good contact for the order. Speed and flexibility (sending in two parts to ensure having the trampoline for Christmas). The delivery times were well respected, which is not the case for all internet orders! The product meets our expectations: solid, the children are delighted. Two downsides: the instructions could be improved (not very clear), and the differences between the different ranges proposed should be better specified on the site (it's not obvious without seeing them in person). We hope that our trampoline will last a long time.
Nothing to report
Very good service, excellent responsiveness
Very good
Friendly and pleasant phone reception. Good responsiveness. However, your email announced a call from the carrier within 72 hours to arrange a delivery appointment, and this famous carrier did not contact us within the announced timeframe. Indeed, he did so three days after this deadline. But, I think that since it was the week between Christmas and New Year's, it must have been the truce... We were delivered without any issues in the end and now all family members are having a great time.
No problem, it's perfect
Stay as you are both in order and delivery, I have nothing to remark but positive
Quality material, fast delivery time. No issues.
Just that the protective net was not available at the time of the order, but everything was received on time for Christmas. Very professional, I find.
Very good material, this is the second trampoline I buy and I am very satisfied on all points: delivery, payment, and material, thank you France trampoline
Very good quality product (1 month later). Delivery a bit slow (before Christmas) Future potential order: Protective cover