Customer reviews of France Trampoline

9,4 /10

Based on 22 065 published reviews

5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

The online store France Trampoline consistently delivers products that arrive in perfect condition and match the descriptions provided, with many reviews highlighting the exceptional quality of the trampolines and accessories. Customers frequently commend the efficient and rapid shipping, often noting that packages arrive within a day or two, which enhances the overall shopping experience. The assembly process is generally straightforward, aided by clear instructions, making it easy for families to set up their new trampoline quickly.

All reviews

Stéphanie B.

Published on 28/01/2024 à 14h38 following a purchase from 02/01/2024

The best! The products, the service... nothing to say, it's perfect!

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Rainer L.

Published on 24/01/2024 à 11h46 following a purchase from 30/09/2023

Everything went as agreed

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Laurent R.

Published on 23/01/2024 à 16h31 following a purchase from 01/01/2024

Very good

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Isabel Maria D.

Published on 23/01/2024 à 14h31 following a purchase from 25/12/2023

Everything perfect.

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Michel B.

Published on 22/01/2024 à 17h15 following a purchase from 29/12/2023

Nothing to report

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David C.

Published on 22/01/2024 à 12h17 following a purchase from 29/12/2023

Good service. Good product quality

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Elise A.

Published on 22/01/2024 à 10h39 following a purchase from 29/12/2023

Quality products, in line with expectations and delivered quickly

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Timo L.

Published on 18/01/2024 à 20h19 following a purchase from 08/12/2023

Everything super, fast delivery and great trampoline

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Christophe C.

Published on 17/01/2024 à 18h15 following a purchase from 27/12/2023

Good

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Jean-luc C.

Published on 16/01/2024 à 11h51 following a purchase from 25/12/2023

Order tracking: a bit laborious, the announced deadline was not respected and the responses to requests for information required follow-ups on my part. Product: quite complicated to put the springs and the first level of bounce is lower compared to the previous trampoline of the same brand... to be confirmed with the return of good weather

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Response from France Trampoline Published on 26/12/2023

Hello, We have checked the details of your order and found that the delivery time of 5 working days was respected. The order was placed on the 25th, a public holiday, and was handed over to the carrier on December 27, thus respecting our shipping time of 24 to 48 hours. Moreover, we informed you during your order that the carrier would be closed on December 30, causing a slight delay in delivery. You finally received your product on January 4. Regarding the bounce of the trampoline, we note that you previously had the Waouuh/Octopulse trampoline, a sporty model offering a powerful bounce. The model you chose this time, Jump'Up, is part of our family access range, offering a softer bounce suitable for family use without tiring the children too much. We remain at your disposal for any further questions or concerns. The France Trampoline team

Aliette D.

Published on 15/01/2024 à 20h23 following a purchase from 21/12/2023

Nothing to report. Delivery error on the number of springs. The error was quickly rectified with an express delivery. Very good service.

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Marie Christine D.

Published on 15/01/2024 à 16h59 following a purchase from 21/12/2023

Very kind very professional

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Silvia M.

Published on 15/01/2024 à 11h28 following a purchase from 22/12/2023

Perfect. Fast delivery.

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Laurent A.

Published on 11/01/2024 à 21h11 following a purchase from 20/12/2023

Quality of products, ease of the site, sincere details and characteristics, responsiveness and top French company!

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Jorge D.

Published on 11/01/2024 à 16h20 following a purchase from 20/12/2023

Everything has been according to what was said at the time of purchase. From the delivery date to the quality of the product, everything has been as specified. Very satisfied.

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Arnaud R.

Published on 10/01/2024 à 18h41 following a purchase from 19/12/2023

Perfect

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Montserrat S.

Published on 09/01/2024 à 21h43 following a purchase from 15/12/2023

nothing to comment

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Caroline L.

Published on 09/01/2024 à 16h30 following a purchase from 15/12/2023

Nothing to say everything was perfect

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Pauline P.

Published on 09/01/2024 à 12h23 following a purchase from 12/12/2023

The products delivered to me do not exactly match what I was looking for; mainly dimension issues (these are Ninja courses and other games to be fixed in trees). I should have contacted the company for advice. I don't know how to buy online, without seeing with my own eyes and especially without discussing with a salesperson.

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Response from France Trampoline Published on 14/12/2023

Hello, We are sorry that you were unable to choose the products suitable for your garden. Please do not hesitate to call us or send us an email if you need advice. We are available from Monday to Friday from 9am to 12:15pm and from 1:30pm to 5:30pm at 05 56 36 04 62 and by email at [email protected]. Best regards, The France Trampoline team

Anne B.

Published on 08/01/2024 à 20h54 following a purchase from 18/12/2023

perfect

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Roland I.

Published on 08/01/2024 à 20h24 following a purchase from 15/12/2023

perfect transaction

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Mathieu S.

Published on 08/01/2024 à 16h31 following a purchase from 15/12/2023

Efficient from start to finish. The quality of the product meets the user experience. Not much to complain about.

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Christian-luc H.

Published on 08/01/2024 à 12h37 following a purchase from 18/12/2023

product ok

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Arnaud R.

Published on 07/01/2024 à 20h37 following a purchase from 16/12/2023

Good product but very difficult to assemble (no tools provided, too little explanation)

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Denjean M.

Published on 07/01/2024 à 19h47 following a purchase from 18/12/2023

I have already bought a trampoline from you and the quality is great!! I just ordered, still for my grandsons, rugby posts. The order by phone went well and the delivery by chronopost was good too.. The deadline was perfectly respected just before Christmas, as I wished.

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Catherine B.

Published on 07/01/2024 à 10h51 following a purchase from 17/12/2023

Nothing to report

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Annette P.

Published on 07/01/2024 à 09h46 following a purchase from 15/12/2023

Delivery within the announced deadlines

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Audrey M.

Published on 06/01/2024 à 10h26 following a purchase from 14/12/2023

Items received before Christmas. Timely delivery. Perfect

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Sidonie C.

Published on 04/01/2024 à 22h52 following a purchase from 14/12/2023

Very high professionalism

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Philippe C.

Published on 04/01/2024 à 20h35 following a purchase from 13/12/2023

Excellent quality product, well packaged and delivered in a short time despite the busy holiday season. Easy assembly and disassembly. Guaranteed success of this trampoline with the kids. I recommend.

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Christine R.

Published on 04/01/2024 à 20h20 following a purchase from 26/11/2023

Happy with my purchase. Just a small issue fixing the slide properly. One side is easy but for now we can't fix the other side correctly.

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Sylvie P.

Published on 04/01/2024 à 19h52 following a purchase from 12/12/2023

Fast delivery time, attentive customer service 👍🏻 I recommend 🤩

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Marc F.

Published on 04/01/2024 à 17h40 following a purchase from 14/12/2023

Fast delivery. Very good product

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Laetitia B.

Published on 04/01/2024 à 16h56 following a purchase from 14/12/2023

Easy and quick.

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Guillaume B.

Published on 03/01/2024 à 21h28 following a purchase from 07/12/2023

Product of very high quality

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Fanny D.

Published on 03/01/2024 à 21h28 following a purchase from 09/12/2023

Good product, satisfied with my order.

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Jean-christophe K.

Published on 03/01/2024 à 13h44 following a purchase from 08/12/2023

Compliant and adapted delivery.

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Laure B.

Published on 03/01/2024 à 11h17 following a purchase from 13/12/2023

The rugby posts are of very good quality and the delivery was very fast. I am very satisfied with this purchase

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Catherine. L.

Published on 03/01/2024 à 09h15 following a purchase from 13/12/2023

Order arrived just in time for Christmas even though I ordered quite late. Thank you

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Angelique C.

Published on 02/01/2024 à 19h46 following a purchase from 22/11/2023

Very good, meets my expectations

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