Reviews France Trampoline

9.4/10
★★★★★
based on 21895 reviews published

Latest customer reviews

4 /5
★★★★☆

Everything went well.

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Silke B.
purchased on 13/08/2023
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5 /5
★★★★★

Perfect! Thank you!

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Sylvie G.
purchased on 03/09/2023
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5 /5
★★★★★

Product meets expectations and is of good quality, fast delivery and no problems.

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Ariane D.
purchased on 03/09/2023
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5 /5
★★★★★

Delivery conforms to the order. No issues

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Emmanuel C.
purchased on 02/09/2023
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4 /5
★★★★☆

Very good and fast

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Camping Les Ajoncs A.
purchased on 01/09/2023
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5 /5
★★★★★

Reliable in shipping and perfect product, thank you. I recommend it to everyone.

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Nicola C.
purchased on 09/08/2023
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5 /5
★★★★★

Great

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Arnaud D.
purchased on 26/08/2023
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5 /5
★★★★★

Hello, everything went well for my order. I chose the item quite easily and I was advised by one of your technicians who validated the product for me.

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Eric L.
purchased on 30/08/2023
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5 /5
★★★★★

Very good, fast and corresponds to the product purchased with advice over the phone

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Michel S.
purchased on 31/08/2023
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5 /5
★★★★★

Very happy with my purchase "learning slackline kit". Top quality, easy assembly.

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Laurie P.
purchased on 30/08/2023
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5 /5
★★★★★

Perfect!

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Benoît A.
purchased on 30/08/2023
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5 /5
★★★★★

Fast and reliable. The first delivery was incomplete. A short phone call and I received a replacement without any complications. Full recommendation.

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Alexander F.
purchased on 10/08/2023
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1 /5
★☆☆☆☆

Super customer service, my contact proceeded to a free return of the product that turned out to be defective, however there was a delivery problem: I never received the package!

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Sophie M.
purchased on 22/08/2023
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Answer from France Trampoline
Hello, Thank you for taking the time to share your experience with our after-sales service. We are pleased to hear that you found our customer service effective for the return of the defective product. However, we are sorry to learn that you never received the replacement package. We understand how frustrating this can be. We have immediately opened a claim with the carrier to understand what happened and resolve this issue as quickly as possible. We will keep you informed of the progress of this claim and do everything we can to ensure the successful delivery of your package. Best regards, The France Trampoline team
5 /5
★★★★★

Very good quality net

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Lionel G.
purchased on 25/08/2023
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5 /5
★★★★★

My opinion is very favorable. I recommend France trampoline to my family and friends. Very good follow-up. Pleasantly welcomed by phone for any questions without having to wait long minutes for an answer. Bravo to all and thank you

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Corinne B.
purchased on 11/07/2023
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5 /5
★★★★★

Very good quality products easy to install. The children are delighted.

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Benoit V.
purchased on 28/08/2023
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5 /5
★★★★★

Beautiful. Easy to assemble!!

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Cristina P.
purchased on 04/08/2023
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4 /5
★★★★☆

Super customer service, delivery was excellent and uncomplicated. One screw was missing during assembly, hence 1 point deduction.

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Wibke S.
purchased on 07/08/2023
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5 /5
★★★★★

Everything is great. Delivery was fast and without problems. The assembly was very easy to carry out, thanks to the very well illustrated and multilingual instructions. According to my children, the jumping quality is very good. I can only recommend the product!

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Thomas B.
purchased on 05/08/2023
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5 /5
★★★★★

Top quality at a top price

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Alex G.
purchased on 07/08/2023
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5 /5
★★★★★

Everything was absolutely perfect. I am delighted. The website is very well designed. Understandable, easy to navigate and the information is easy to find and well detailed. The delivery was on time. The delivery person was friendly and efficient. I received the information emails correctly. The climbing dome is of quality and my children are thrilled.

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Céline Et Sébastien M.
purchased on 26/08/2023
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3 /5
★★★☆☆

The dome seems solid, my son appreciated his birthday gift. However, we ordered the dome + hammock pack. Hammock that we could not install because I was surprised to read on the new one that it requires carabiners.... which were not provided!!! I will have to go spend at Decathlon for the carabiners, so I am disappointed not to have installed the hammock with the rest of the surprise

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Keziah L.
purchased on 25/08/2023
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Answer from France Trampoline
Hello, As discussed during our phone call, it was an error on our part, and we sent the wrong manual. You do not need to buy an additional carabiner. We have sent the new manual by email. The France Trampoline team
2 /5
★★☆☆☆

Packaging was poor. Screws, nuts, etc. were loose in the box. The box was damaged during transport, causing washers and a screw to be lost.

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Maren R.
purchased on 06/08/2023
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Answer from France Trampoline
We have noted your message and regret the problems we had with the carrier. Did you note any reservations on the delivery note to indicate the damaged package? You could have also refused the package if you deemed it too damaged at the time of delivery. Please do not hesitate to contact our customer service via email at [email protected] so that they can quickly send you the missing parts. The Trampoline Tech Team
4 /5
★★★★☆

Quality material, a bit expensive. I would have liked a promo on the model purchased but there was only on the model below...

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Bertrand B.
purchased on 20/08/2023
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5 /5
★★★★★

Fast, clean delivery. Spare parts easy to assemble. The trampoline is like new!

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Gaël B.
purchased on 23/08/2023
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5 /5
★★★★★

Quality of the material and especially good advice from customer service for spare parts. Speed of dispatch. Very good from start to finish. Thank you

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Vincent L.
purchased on 25/08/2023
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5 /5
★★★★★

Very good

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Albert D.
purchased on 22/08/2023
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5 /5
★★★★★

Trampoline bought 10 years ago. Net changed for the 2nd time and error in the order seen by you because the net ordered was smaller than the previous one. This means that the order was not prepared 'correctly' but taking into account my previous orders and after checking the consistency of my order

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Marion T.
purchased on 22/08/2023
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5 /5
★★★★★

Very conscientious company, quality material

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Charlotte G.
purchased on 22/08/2023
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5 /5
★★★★★

Products conform to the description, of good quality! Easy to install, functional and reliable. Super happy with my purchase!!

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Noëlle T.
purchased on 21/08/2023
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5 /5
★★★★★

A top customer service, very nice and very fast

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Thierry P.
purchased on 21/08/2023
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5 /5
★★★★★

Product conforms, of quality and with a very good delivery timing. I recommend this site.

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Haude G.
purchased on 20/08/2023
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5 /5
★★★★★

Quality material. Just missing a small manual, I had to look for a tutorial on the internet to know how to set up the trampoline cover

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Vanessa C.
purchased on 18/08/2023
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5 /5
★★★★★

Response to my requests was correct and the prices of spare parts were reasonable.

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Pierre-yves F.
purchased on 07/07/2023
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5 /5
★★★★★

Perfect! I highly recommend.

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Sophie V.
purchased on 18/08/2023
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5 /5
★★★★★

Zip line received in 2 days, excellent product! Easy to assemble, very well explained in the manual and of very good quality. My daughter loves it, I recommend!

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Loïc S.
purchased on 17/08/2023
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5 /5
★★★★★

Beautiful responsiveness and understanding of the encountered problem

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Dominique V.
purchased on 17/08/2023
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4 /5
★★★★☆

Average quality

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Annabelle G.
purchased on 16/08/2023
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5 /5
★★★★★

Super scooter! My son won't part with it!

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Stephanie C.
purchased on 17/08/2023
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5 /5
★★★★★

Very nice product and of very good quality. Very good delivery responsiveness following the online order

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Pierre A.
purchased on 14/08/2023
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