Reviews France Trampoline

9.4/10
★★★★★
based on 21895 reviews published

Latest customer reviews

5 /5
★★★★★

Nothing to report. All good

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Yannick B.
purchased on 10/07/2023
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5 /5
★★★★★

Not installed yet... but the quality is impeccable

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Sandrine-patrick L.
purchased on 11/07/2023
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5 /5
★★★★★

Availability, friendliness, and professionalism during a phone exchange for advice. Order received in a timely manner.

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Sylviane V.
purchased on 05/07/2023
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5 /5
★★★★★

Real + to be able to order spare parts!

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Cyrielle D.
purchased on 11/07/2023
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4 /5
★★★★☆

Good jump mat for replacement!

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Dominique G.
purchased on 29/06/2023
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5 /5
★★★★★

Perfect

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Jean-edouard N.
purchased on 10/07/2023
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5 /5
★★★★★

Very satisfied with my order. The quality is there. The assembly is long but not as complicated as some reviews suggest. Both children and adults are delighted!

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Remy H.
purchased on 09/07/2023
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5 /5
★★★★★

Fast delivery. Good workmanship. Top quality

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Sabrina M.
purchased on 18/06/2023
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5 /5
★★★★★

Very easy for ordering and speed of receipt

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Didier D.
purchased on 08/07/2023
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3 /5
★★★☆☆

DPD delivery deplorable (cancellation at the last moment, inconsistent information between received messages and online tracking of the package...)

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Catherine V.
purchased on 09/07/2023
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Answer from France Trampoline
Hello, We acknowledge receipt of your comment. According to the tracking, your package was delivered in 6 working days (shipped on 11/07 and delivered on 18/07). In the tracking, the carrier indicates a delivery delay, then your choice to have it delivered to a pickup point. Indeed, delivery to a pickup point took an additional 24 hours, we apologize for the inconvenience caused. As indicated when selecting the carrier, the delivery time during the summer period is 3 to 6 working days. It is important to note that during the summer period and for the end-of-year holidays, delivery times are a bit longer. We remain at your service to answer any questions at 05 56 36 04 62 or by email at [email protected], we are open Monday to Friday from 9am to 12:15pm and from 1:45pm to 5:30pm. Best regards; The France-Trampoline team
5 /5
★★★★★

A good trampoline

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Nelly P.
purchased on 07/07/2023
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4 /5
★★★★☆

Ekomi site not optimized for phone. France Trampoline order shipped quickly but problematic delivery via untrustworthy provider. Offering a pickup option directly at the platform would avoid many unfulfilled delivery schedules. Otherwise, quality trampoline. Easy assembly. Very solid structure. The fabric is a bit soft for athletes. The finishing band could look better with more Velcro for good support. Satisfied with the product.

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Franck T.
purchased on 09/07/2023
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5 /5
★★★★★

Everything went very well.

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Marie D.
purchased on 07/07/2023
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5 /5
★★★★★

Very good quality product

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Emmanuel C.
purchased on 04/06/2023
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5 /5
★★★★★

Top Very serious. Very responsive customer service The products are very high quality

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Alexandre M.
purchased on 28/06/2023
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5 /5
★★★★★

Nothing to report perfect

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Marie M.
purchased on 07/07/2023
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5 /5
★★★★★

From ordering to delivery, everything was great.

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Werner S.
purchased on 17/06/2023
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5 /5
★★★★★

Quality product. Fast delivery.

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Antoine V.
purchased on 04/07/2023
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5 /5
★★★★★

Everything is great

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Steffen N.
purchased on 18/06/2023
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4 /5
★★★★☆

Satisfied. But check to leave the package at the right address. Here, the package was left with my neighbor.

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Lilian C.
purchased on 04/07/2023
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5 /5
★★★★★

The delivery went well. I am very happy with your company! Highly recommend very serious and professional!

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Jocelyne M.
purchased on 04/07/2023
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5 /5
★★★★★

Perfect delivery conforms and fast careful packaging

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Sylvie G.
purchased on 06/07/2023
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5 /5
★★★★★

The order placed with FRANCE TRAMPOLINE perfectly matches my wishes. The product is of very good quality and pleases our grandchildren mainly and our older children.

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Alain H.
purchased on 06/07/2023
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5 /5
★★★★★

This is the second trampoline we have bought as a family for the grandchildren, we are satisfied with the product. However, we think that the spring protection pad surrounding the trampoline could be a little wider and reinforced.

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Pierre S.
purchased on 03/07/2023
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5 /5
★★★★★

Perfect, product conforms to the description. Super quality Very fast delivery in 1 day

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Guillaume F.
purchased on 06/07/2023
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5 /5
★★★★★

Good welcome Very professional

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Andre P.
purchased on 06/07/2023
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5 /5
★★★★★

Perfect both for advice and quality and shipping!

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Marie-hélène T.
purchased on 06/07/2023
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3 /5
★★★☆☆

Quality of the trampoline is great, shipping took a very long time and the packaging was severely damaged. We were promised a 'gift' due to the three-week delivery time, but unfortunately nothing has arrived until today.

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Melanie R.
purchased on 13/06/2023
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Answer from France Trampoline
Hello, We sincerely apologize that a gift was supposed to be sent, but we forgot it and it was not sent. We have just sent a basketball hoop for a trampoline as a gift. We apologize for the delayed delivery and the late gift. Best regards; Your Trampoline Tech Team
5 /5
★★★★★

I ordered a climbing dome and I am not disappointed, very good quality and the delivery was very fast I absolutely do not regret my purchase.

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Pamela E.
purchased on 06/07/2023
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5 /5
★★★★★

Very good material

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Francoise A.
purchased on 05/07/2023
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1 /5
★☆☆☆☆

Order placed on 07/04/23 for a new jumping mat. Package received on 07/25/23! whereas it is stated delivery between 2 and 5 days delivery by mistake from France trampoline of a safety net instead of the jumping mat and with absolute insistence to receive the return to the store of this net before resending my mat due to this delivery delay, my grandchildren who come only once a year to Evian could not use this trampoline and left very disappointed and I extremely upset. Despite my repeated calls, the sales service did nothing to activate what they call 'their procedure' namely photos of the wrong item, recovery of this net, control upon arrival on their part before finally resending my jumping mat a week after my order

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Odile D.
purchased on 04/07/2023
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Answer from France Trampoline
Hello, First of all, we sincerely apologize for the delay in delivering your order. A preparation error unfortunately occurred at the logistics service, resulting in the wrong product being sent. We fully understand your dissatisfaction with this situation, and we are aware of the discomfort it may cause. Please note that in such cases, the necessary procedures to resolve the problem can sometimes take more or less time due to dishonest customers trying to take advantage of the situation. However, we assure you that we are doing everything possible to correct this error as quickly as possible. We have received your request and responded the next day. However, the correction time was slightly extended due to the wait for the necessary information from you. Once again, we sincerely apologize for this unpleasant situation. Rest assured that we are doing everything possible to resolve this kind of problem as quickly as possible, but it depends on the responsiveness of our client. Best regards; The France-Trampoline team
5 /5
★★★★★

Very good. Very professional. Before sending, if we are not yet a customer, they send an email asking for more precision regarding the measurements of the mat in order to be able to ship the order. I found that great.

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Laura G.
purchased on 04/07/2023
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5 /5
★★★★★

Ordered by phone and very happy very good

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Allyson G.
purchased on 05/07/2023
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5 /5
★★★★★

Very quickly shipped order

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Annie M.
purchased on 06/07/2023
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5 /5
★★★★★

Product of excellent quality and easy to assemble.

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Erika D.
purchased on 10/06/2023
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4 /5
★★★★☆

The order and delivery went well

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Francois J.
purchased on 03/07/2023
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5 /5
★★★★★

I chose the Boost'up 430 for my 10-year-old son and it is an excellent product! The different elements of the trampoline are very solid and aesthetic. And above all, the quality of the jumping mat is great, I recommend this product without hesitation!! The only downside, and I think independent of France Trompolime, is the quality of the delivery. The package, which is quite long, was delivered to me on a single small pallet, resulting in a twisted, folded package in half because it would have required 2 small pallets or one of an appropriate size... Fortunately, the inside of the package was intact as it was very well packaged and protected.

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Adil L.
purchased on 30/06/2023
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5 /5
★★★★★

Perfect for kids and adults Bravo Thank you

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Corine L.
purchased on 03/07/2023
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4 /5
★★★★☆

Good product I couldn't manage to see the video to attach the cushion

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Jean D.
purchased on 02/07/2023
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5 /5
★★★★★

Very good

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Isabelle S.
purchased on 30/06/2023
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