★★★★★
based on 21665 reviews published
Latest customer reviews
Very good 😊
Trampoline meets our requirements
Very good service. Nothing to say.
No problem!
Very nice welcome and advice
Quality products, a wonder for children
The last order does not fit our trampoline because apparently your mats do not match the size!!! Moreover, the ad suggests that the tarps are delivered with the springs, unfortunately this is not the case! We can no longer use our trampoline since the last delivery.
Product received quickly, easy to assemble and meets my expectations
Nothing to complain about. Order delivered quickly and as expected. The customer service is responsive.
Top trampoline, easy to assemble and of good quality, and the delivery was super fast, I highly recommend ++
Excellent contact and product received on time, thank you
Listening team and great responsiveness, well done for the customer service
Everything perfect as described.
Fast delivery
Excellent phone contact; fast delivery.
Complies with delivery times, product identical to the product sheets seen on the site
The trampoline is of very good quality. It is easy to assemble. The only downside is that the finishing strip is difficult to put on (poorly designed?).
Very good quality of the trampoline but the assembly instructions are sometimes not precise enough and can lead to assembly errors that also require a lot of force sometimes
Despite some issues placing the order on the site due to a temporary bug, I just had to call customer service which was exceptionally efficient.
The person I spoke to on the phone provided the right information, very friendly
Nothing to report
The delivery date I requested was not respected.
Fast, efficient, professional and French: Ps: user videos make the difference
Perfect...super friendly phone reception (kindness, speed...)
Perfect, meets expectations.
Service not effective, delivered outside the announced times
Delighted with the trampoline! I ordered the rectangular model and was pleasantly surprised by the quality of the materials!
Delivery: torn box, big scare but ultimately everything went well during assembly. Material: everything seems to be of good quality, just change the strap system for the ground attachment. Follow-up: from my phone call, very good interlocutor who took my remarks into account (delivery 📦). Just a bit disappointed to have seen that shortly after my order, many trampolines were on sale, 20% which still represents a nice amount. With my misadventures, I would have appreciated at least a voucher to order accessories for the children on the site.
Adapted product, but be careful to respect the weight. This is the second one we are buying.
Not enough detail in the attachment system
We are happy
From ordering to receipt, everything is perfect, excellent customer service! The zip line is easy to assemble, high-quality reliable products, we are delighted
Very good, excellent
Top product...
Excellent product and frankly top-notch. Thank you France trampoline
Upon receipt of the goods, some tightening bolts were missing. Despite our call to customer service, we were not contacted. At the price of the product, the follow-up does not meet expectations.
The order went very well, the delivery times impeccable. Product that meets our expectations, however very difficult to assemble and yet done by DIY enthusiasts!
Very good product, compliant. The zip line is well made and the assembly instructions are clear.
Nothing to report, super fast
Quality products, perfectly matches the description and very happy with the after-sales service, I received valuable advice from a customer service representative.