Reviews France Trampoline

9.4/10
★★★★★
based on 21895 reviews published

Latest customer reviews

5 /5
★★★★★

Commitment kept. Delivery a bit faster than expected.

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Christelle C.
purchased on 30/04/2023
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4 /5
★★★★☆

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Maxime S.
purchased on 04/06/2023
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5 /5
★★★★★

Assembly, very well explained, fast delivery

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Killian P.
purchased on 03/06/2023
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5 /5
★★★★★

Excellent from order to customer service. Thank you for your professionalism.

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Brigitte F.
purchased on 05/06/2023
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5 /5
★★★★★

Perfect service

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François A.
purchased on 04/06/2023
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5 /5
★★★★★

Very good

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Paul S.
purchased on 03/06/2023
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5 /5
★★★★★

Excellent trampoline, easy to assemble, the only downside is the assembly of the safety net where it needs to be installed in the right direction to be set up

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David P.
purchased on 28/05/2023
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5 /5
★★★★★

Order and receipt very fast, well packaged

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Cat B.
purchased on 02/06/2023
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5 /5
★★★★★

Everything is fine

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Markus S.
purchased on 13/05/2023
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5 /5
★★★★★

Everything was perfect!! I even received a call regarding the order and the compatibility of the jumping mat with the existing structure

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Julien G.
purchased on 31/05/2023
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4 /5
★★★★☆

Assembly a bit complicated after a few uses, one arch broke, others are bent

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Didier O.
purchased on 03/04/2023
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5 /5
★★★★★

The site is clear with information that can be found quickly. The order is easy to place and the shipping is very fast. Moreover, the customer service is also very responsive and accommodating.

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Ludovic D.
purchased on 24/05/2023
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5 /5
★★★★★

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Ahmed E.
purchased on 25/05/2023
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5 /5
★★★★★

Super quality product, fast delivery, pure happiness

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Nicole C.
purchased on 01/06/2023
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5 /5
★★★★★

Fast and efficient!

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Hervé B.
purchased on 02/06/2023
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5 /5
★★★★★

Very happy with this second product, my two little girls are very happy with this new equipment. Very nice quality.

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Claire C.
purchased on 01/06/2023
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3 /5
★★★☆☆

Very fast shipping and product meets expectations. However, the shipping costs are very high. It's a shame that the Mondial Relay option is not available for Belgium

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Lara D.
purchased on 01/06/2023
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5 /5
★★★★★

Nothing to say, meets expectations

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Katia C.
purchased on 01/06/2023
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5 /5
★★★★★

Flawless processing. Very good material. Perfect description and assembly instructions. Definitely recommend!

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Hans C.
purchased on 07/05/2023
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5 /5
★★★★★

Delivery speed

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Guylène N.
purchased on 01/06/2023
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5 /5
★★★★★

Excellent service no criticism

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François L.
purchased on 29/05/2023
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5 /5
★★★★★

EXCELLENT From the order to customer service, I am amazed by such professionalism. Thank you for your phone reception and your speed in sending spare parts.

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Brigitte F.
purchased on 22/05/2023
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5 /5
★★★★★

Nothing to say. Perfect

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Bruno M.
purchased on 31/05/2023
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4 /5
★★★★☆

Very helpful knowledgeable staff. The carrier for the delivery of the goods was not good. The pallet was far too short for the longer parts.

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Gebhard S.
purchased on 08/05/2023
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5 /5
★★★★★

Gift for a birthday very satisfied with the use he is having fun with this trampoline scooter

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Betty M.
purchased on 31/05/2023
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5 /5
★★★★★

Good 👍

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Sylvain J.
purchased on 30/05/2023
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4 /5
★★★★☆

Very good

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Lucie C.
purchased on 13/05/2023
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3 /5
★★★☆☆

The jumping mat for the trampoline seems to be good but given the price, I thought the springs would be included! Disappointment upon opening the package, that's why I won't give more stars.

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Mickael S.
purchased on 27/05/2023
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Answer from France Trampoline
Hello, Thank you for sharing your opinion regarding the jumping mat for the trampoline that you purchased. We are pleased to learn that you find the jumping mat of good quality. We understand your disappointment, but we would like to emphasize that it is mentioned on each product sheet that the springs are not included. We do our best to provide complete and transparent information about our products to avoid any confusion during the purchase. We are always at your disposal if you have any other questions or additional concerns. Best regards, The customer service team
5 /5
★★★★★

Top. Thank you

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Edwige V.
purchased on 29/05/2023
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5 /5
★★★★★

Fast delivery and compliant products, thank you

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François D.
purchased on 30/05/2023
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1 /5
★☆☆☆☆

Trampoline delivered damaged: two twisted and crushed structure bars. Called customer service, but no technician available, just a salesperson asking me to call back later. I had to redo the two structure bars myself with a mallet, grinder, and metal drill..

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Teddy T.
purchased on 29/05/2023
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Answer from France Trampoline
Hello Sir, We are sorry to hear that you encountered a problem with your delivery. We tried to trace your call, however, we cannot find any record of it. Could you please tell us what day and at what time you called us? We always strive to call back our customers whether it is for a simple product question or for after-sales service. We have also just left you a voicemail to check in. Please feel free to contact us again by email or phone to make your complaint. We are open from Monday to Friday from 9:00 AM to 12:15 PM and then from 1:45 PM to 5:30 PM. Best regards, The France Trampoline team
5 /5
★★★★★

Excellent, fast, very good quality

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Pascal H.
purchased on 31/05/2023
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5 /5
★★★★★

True professionals. Technical assistance in managing the order was perfect. Absolutely to be recommended.

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Leandro C.
purchased on 06/05/2023
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5 /5
★★★★★

High-quality products, it's not cheap but I am delighted with the result. Highly recommended.

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Ariadna I.
purchased on 26/05/2023
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5 /5
★★★★★

Perfect 😊

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Florence F.
purchased on 18/05/2023
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1 /5
★☆☆☆☆

I ordered a cover and springs and there are no springs

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Luka E.
purchased on 26/05/2023
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Answer from France Trampoline
Hello, Thank you for sharing your opinion regarding your order of cover and springs for the trampoline. We are sorry if you were disappointed to find that there were no springs included in your package. We would like to clarify that on the product sheet, it is specified that the springs are sold separately and are not included with the cover. If you need additional springs, our customer service team is available to help you choose the springs compatible with your trampoline. We thank you for your understanding and your feedback. Best regards, The customer service team
5 /5
★★★★★

Nothing to say, everything is perfect

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Gwenvael C.
purchased on 28/05/2023
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5 /5
★★★★★

Very good phone contact

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Laure M.
purchased on 29/05/2023
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4 /5
★★★★☆

Fantastic equipment like in the gym, fast delivery and without damage. However, assembly is tedious and two pieces were missing. The after-sales service sent me the missing pieces quickly but they were not identical to those they replaced. I am satisfied and recommend the brand and online purchase.

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Emmanuel J.
purchased on 30/05/2023
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4 /5
★★★★☆

Order received super fast, trampoline quality is top-notch, just a small downside on the welds with the hoop

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Doriane C.
purchased on 29/05/2023
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