Reviews France Trampoline

Top-notch from start to finish. Easy order on a well-made site. Information provided on delivery tracking. Appointment made by phone for delivery. Timely delivery. And the most important of all: a perfect trampoline that is sturdy and without any defects. I recommend it with my eyes closed. Thank you to the whole team.

Very good!

Fast delivery

The order went smoothly and the announced deadlines were respected. However, the package was in a disastrous state and even the item’s packaging was damaged. Caught by the Christmas deadline and having checked that the item was not broken, I still retrieved it.

Fast shipping during the holiday season. Site that offers items for outdoor activities other than trampolines. I recommend

Thank you

Order processed very quickly and shipped in a very short time. Very satisfied.

Fast and efficient delivery

Very responsive for a delivery made before Christmas despite a problem with the delivery company. Thank you!

Transparent presentation of the product, hassle-free purchase process, exciting sports and play equipment with an inviting character

First of all, the delivery went very well with a very nice delivery person who helped me with the unloading (220 kg after all). Be careful with the packaging which had suffered some damage but fortunately only on the outside and not the merchandise. As for the trampoline, it is of very good quality. It seems to be of very good quality overall but we will see the wear over time. The instructions are still a bit lacking in my opinion. Overall very satisfied with the purchase and the kids are thrilled.

Problem with the pickup point

Very fast delivery, clear and serious tracking. The after-sales service is also very efficient. Having made a mistake about the size of my previously ordered item online, I contacted the after-sales service which exchanged and refunded the price difference of my item very simply.

Very good

Really top-notch site, fast and when you call you are very well received and especially listened to

Very good

Very good customer service

We really appreciated that you left a message to ensure that the ordered product was correct. Additionally, your sales service was very responsive!

Regret: no warning or advice for tree protection, nor the difficulty of tightening the zip line. It's very light

Nothing to report

It is not you or your site that is at fault but your delivery provider DPD. The package was supposed to be delivered on 23/12 we are on the 26th still nothing, on the 23rd I can understand the day before Christmas many packages........ but here no info package in CESTAS should have been delivered that day;

Ease efficiency speed and price

Very good service

The trampoline is of good quality but very difficult to assemble, very hard to push the tubes. Explanation and image not very clear. We really struggled even though we are used to assembling things. Moreover, I am disappointed, I waited for Black Friday to get 15% and order the trampoline to have it for Christmas. Later in December it was at 30%, that's a difference of 200 euros after all.

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Quick and clear response on the phone regarding the use of the gift voucher. Smooth and hassle-free online order afterwards. Fast shipping and precise tracking. Keep it up, well done.

Perfect

Nothing to report regarding the order.

Good a small problem at delivery quickly resolved.

The spare trampoline parts are difficult to identify with just measurements. I had to call the sales service, who really helped me in my choice thanks to the time she spent looking for my original model and the correspondences

The purchase went very quickly and easily, I spoke on the phone with a charming lady who was very helpful. Delivery in less than a week. The trampoline is just incredible, oval 490, super quality, assembly quite easy, count on half a day. 100% satisfied

A bit disappointed that an order placed on FRANCE Trampoline arrives from China

Easy order and product matching my expectations

Quick responses from customer service to the questions asked. Very fast delivery. Easy trampoline installation, count on half a day. Result: very stable, robust trampoline, used daily for a week. Anchoring kit a bit light, but given the weight, the trampoline is unlikely to move. For us, ladder essential. Overall, quality and safety after X comparisons of market products.

The assembly documentation could be more explicit

Delivery on time without any problem. Zip line not installed yet so too early to judge the product.

The product is exceptional in every way. Fast and precise delivery. Assembly requires patience and should be done by two people. It took two hours, but the result is truly superb. The grandchildren use it every day, having fun in maximum safety. I will definitely recommend it to all my acquaintances.

Very happy with all the services, delivery, assembly, nothing to complain about, we just have to enjoy it

Ok azertyuuiii

Perfect and fast