9.4/10
★★★★★
based on 21350 reviews published

Latest customer reviews

5 /5
★★★★★

Excellent product, of good quality, as a childminder, the little ones are delighted as are my grandchildren.

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Christèle P.
purchased on 20/09/2022
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3 /5
★★★☆☆

The basketball hoop is of poor quality. After one day of use, it no longer holds horizontally. I am trying to modify the fixing paste to improve the product.

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Marc-andre M.
purchased on 22/09/2022
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Answer from France Trampoline
Hello, We are sorry to hear that you are experiencing a problem with the installation of your basketball hoop. To date, we have not received any email or photos from you illustrating the problem encountered. Please feel free to send us information so that we can see if the hoop has been properly installed or if the fixing paste has a defect. It is important to note that it is not recommended to hang or cling to the hoop or the netting. We remain at your disposal for any further information by phone at 05 56 36 04 62 or by email at [email protected]. The France Trampoline team
4 /5
★★★★☆

No surprises, item as described! Fast delivery

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Agnès L.
purchased on 21/09/2022
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3 /5
★★★☆☆

Order processing and product reception very good. As for the product, the manufacturing quality is very good (given the high price, it's preferable) but the design is much less so. Five water drainage zones for a diameter of 2.5m, of which 4 peripheral zones do not protect the springs.

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Philippe C.
purchased on 19/09/2022
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Answer from France Trampoline
Hello, We have taken your comment into account. Water drainage is necessary and in sufficient number so that water does not stagnate on the trampoline. Without these openings, water would form a puddle and without these drains, the weight of the water would deform the springs. Best regards, France Trampoline.
5 /5
★★★★★

Excellent online purchase. Product quality is on point!

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Nicolas E.
purchased on 16/09/2022
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1 /5
★☆☆☆☆

We installed the bags this weekend… mediocre quality, you fill one bag and it cracks… result, 3 cracked sausages. Move along

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Marion A.
purchased on 26/03/2022
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Answer from France Trampoline
Hello, We are sorry to hear that you are experiencing a problem with your weighting bags purchased in March 2022. Our weighting bags, made of thermally welded PVC, are designed to hold 14 liters of water or 23 kg of sand. Can you tell us how you filled your bags? Where did your bags crack? Please feel free to contact our customer service, either by email at [email protected], or by phone, Monday to Friday from 9am to 12:15pm or from 1:45pm to 5:30pm. You can also send us photos to illustrate the problem encountered, in order to quickly find a solution. The France Trampoline team
5 /5
★★★★★

Top customer service, one weighting bag was punctured, I sent a photo and received a new weight. Thank you

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Laurent M.
purchased on 19/09/2022
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5 /5
★★★★★

Since there is currently no climbing dome available for purchase in Germany, I ordered it from Trampolin Technik. Although it is based in France, everything went fantastically and smoothly. And not even 20.00 € for shipping is also a great price. I can only recommend it. The happiest are the children in our daycare. They can finally climb properly again.

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Kita L.
purchased on 25/08/2022
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5 /5
★★★★★

Very clear instructions but you have to be careful when stretching the Sandow as the tension can be strong if they are poorly positioned. Excellent product!

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Bertrand C.
purchased on 19/09/2022
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5 /5
★★★★★

Great

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Alain C.
purchased on 18/09/2022
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4 /5
★★★★☆

A comment

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Jan R.
purchased on 24/08/2022
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4 /5
★★★★☆

Nothing to report.

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Nicolas L.
purchased on 13/09/2022
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5 /5
★★★★★

First order lost by Mondial Relay... Commercial gesture from France Trampoline via Chronopost perfect :).

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Mathieu A.
purchased on 12/09/2022
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5 /5
★★★★★

Order perfectly packaged. Quality product. Nothing to report.

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Stephane B.
purchased on 13/09/2022
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5 /5
★★★★★

Order faithful to the product description on your site. Good materials overall.

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Philippe G.
purchased on 13/09/2022
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5 /5
★★★★★

Fast delivery, super quality

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Astrid F.
purchased on 24/08/2022
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4 /5
★★★★☆

The item arrived very quickly at the depot and the delivery person immediately sent us an email, thank you for your efficiency.

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Eric K.
purchased on 13/09/2022
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5 /5
★★★★★

Perfectly in line with the "promise" of the offer.

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Charles-louis D.
purchased on 12/09/2022
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5 /5
★★★★★

Expensive product but of good quality.

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Benjamin C.
purchased on 11/09/2022
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5 /5
★★★★★

Product as described, very good quality, fairly simple assembly.

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Thierry B.
purchased on 03/09/2022
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5 /5
★★★★★

Very good

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Jerome B.
purchased on 12/09/2022
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5 /5
★★★★★

I was well guided by phone in my purchase by the after-sales service. I received the ordered parts within the announced deadlines.

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Jean Louis K.
purchased on 12/09/2022
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5 /5
★★★★★

Good website, easy to order and fast delivery.

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Wilhelmina V.
purchased on 22/08/2022
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3 /5
★★★☆☆

The frame is great. Great quality. However, it is not understandable that there is no hammock for the large model. I would have liked that very much.

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Lena W.
purchased on 22/08/2022
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Answer from France Trampoline
Hello, we have indeed seen your Ekomi comment regarding your regret that you could not order a hammock for the Dome 360. At the time of your order, this accessory was taken off the market as it was no longer available. Furthermore, we did not know at that time when this item would be back in stock. We preferred to take the item off sale rather than announce an incorrect date for its availability. The item is now available again and can be booked. Best regards,
1 /5
★☆☆☆☆

Your product is absolutely not of quality. The seams are coming apart one by one... 0/20. You are putting children in danger. Your fabric is not secure: especially at the seams. They are not strong.. I advise you to invest in reinforcing the seams. Best regards.

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Alexandre T.
purchased on 29/12/2020
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Answer from France Trampoline
Hello, We apologize for the issue encountered with your jumping mat purchased in 2020. Our jumping mats are as solid as possible. For years, their triangles have been attached with 8 rows of stitching and a reinforcement strip under each triangle. After years of selling this system, we are confident in the lifespan it offers with long resistance when the trampoline is used normally. Based on experience, we lean towards your case being a very intensive use of the trampoline, as you changed the jumping mat and all the springs of your trampoline 2 years ago. This approach is relatively rare in fact. Even old springs can last for years after their purchase and rarely break. We understand your negative feedback but rest assured that we provide the most resistant jumping mats on the market currently. Best regards, FT
5 /5
★★★★★

Very good material

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Renaud W.
purchased on 06/09/2022
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5 /5
★★★★★

Super efficient assistance. You couldn't wish for more. Professional and super available.

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Gianluca R.
purchased on 18/08/2022
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5 /5
★★★★★

Very serious service

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Christine M.
purchased on 05/09/2022
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5 /5
★★★★★

Everything is super, fast delivery, top goods

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Maria R.
purchased on 18/08/2022
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5 /5
★★★★★

*****

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Detlev L.
purchased on 18/08/2022
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5 /5
★★★★★

Nothing to report, service as expected.

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Marie-line G.
purchased on 06/09/2022
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5 /5
★★★★★

Very good!

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Modestie D.
purchased on 06/09/2022
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5 /5
★★★★★

Very good

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Pat C.
purchased on 06/09/2022
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5 /5
★★★★★

Great responsiveness and professionalism.

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Katia V.
purchased on 08/09/2022
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5 /5
★★★★★

The quality and service are great! We were contacted twice before delivery and everything went wonderfully. The quality of the trampoline is perfect and thus the price and what you get for it fit perfectly together.

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Elisabeth G.
purchased on 17/08/2022
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5 /5
★★★★★

Very good product, solid and reliable.

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Guillaume P.
purchased on 01/08/2022
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5 /5
★★★★★

Fast delivery, the goods correspond to the description and are well processed.

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Boris B.
purchased on 15/08/2022
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5 /5
★★★★★

Everything worked out great. The goods are top! We are thrilled.

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Martina S.
purchased on 15/08/2022
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5 /5
★★★★★

Very high responsiveness from France Trampoline following an after-sales issue. Rare these days!

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Gregory H.
purchased on 06/09/2022
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5 /5
★★★★★

Perfect, very good responsiveness, I had a small dispute with the product, everything was resolved in no time, very good listening and quite professional. A big thank you.

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Samantha C.
purchased on 05/09/2022
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