Customer reviews of France Trampoline

9,4 /10

Based on 22 233 published reviews

5 16,5k 74% 4 4 944 22% 3 464 2% 2 115 1% 1 173 1%

Summary of reviews

France Trampoline receives consistently positive feedback across product quality, delivery, and customer service. Customers highlight sturdy, well-made items such as trampolines, covers, mats, and nets, with many noting that parts fit as described and the materials feel durable and safe. Fast and reliable shipping is repeatedly praised, with on-time arrivals, careful packaging, and responsive after-sales support that helps with assembly, replacements, and guidance on product choices. The overall experience is described as efficient, trustworthy, and satisfying, with several mentions of clear instructions, accurate descriptions, and helpful, attentive staff.

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Anne G.

Published on 09/05/2023, 14:18 following a purchase from 06/04/2023

Difficult to find the product alone on the site but customer service was very efficient in providing information

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Geneviève M.

Published on 09/05/2023, 14:15 following a purchase from 19/04/2023

Very fast delivery Material corresponding to the order

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Thibault D.

Published on 09/05/2023, 11:51 following a purchase from 12/04/2023

We are delighted with the trampoline! The delivery was very fast, the mat arrived damaged but customer service immediately sent us a replacement at no extra cost! Thank you for your efficiency! We highly recommend this trampoline professional brand!

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Lydie B.

Published on 09/05/2023, 10:46 following a purchase from 18/04/2023

Very satisfactory value for money.

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Marie S.

Published on 09/05/2023, 10:13 following a purchase from 14/04/2023

Good product, matches the description. The installation instructions are a bit lacking in explanations. It would be good to refer to a more explanatory video.

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David M.

Published on 09/05/2023, 09:41 following a purchase from 14/04/2023

Quality materials, fast and well-packaged delivery.

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Didier B.

Published on 09/05/2023, 08:32 following a purchase from 13/04/2023

article in line with our expectations

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Frederic T.

Published on 08/05/2023, 20:47 following a purchase from 13/04/2023

Very happy with the customer relationship that has not changed. Disappointed that now we have to pay shipping costs even with an order over 200€. And no more gifts with an order of 150€. As a result, I did not complete my order. I find that unfortunate.

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Yohann R.

Published on 08/05/2023, 20:23 following a purchase from 16/04/2023

Product as described, fast delivery

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Sandra S.

Published on 08/05/2023, 18:59 following a purchase from 26/03/2023

The cloths fit perfectly on the Geodome. They can also be quickly attached by larger children and have great quality. The inner cloth actually holds 3 children with about 90 kg. I would buy it again.

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Jean Marie D.

Published on 08/05/2023, 18:44 following a purchase from 16/04/2023

Nothing to report, very good.

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Arnaud G.

Published on 08/05/2023, 18:32 following a purchase from 17/04/2023

Smooth transaction, I recommend this seller.

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Daniel D.

Published on 08/05/2023, 16:23 following a purchase from 17/04/2023

Excellent contact. Very professional service.

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Etienne H.

Published on 08/05/2023, 13:18 following a purchase from 16/04/2023

Good product but instructions could be improved easily

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Blandine F.

Published on 08/05/2023, 10:52 following a purchase from 16/04/2023

Perfect

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Patrick N.

Published on 08/05/2023, 09:48 following a purchase from 16/04/2023

Very good service

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Vincent R.

Published on 08/05/2023, 08:38 following a purchase from 17/04/2023

Order perfectly received. Good quality product and perfectly suited to our trampoline.

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Rosa W.

Published on 07/05/2023, 21:56 following a purchase from 21/03/2023

We thank you for the free and fast delivery of the jumping mat. Thank you and best regards from Waldviertel.

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Sylvain A.

Published on 07/05/2023, 21:34 following a purchase from 17/04/2023

We have been sourcing from you for a few years because we are satisfied with the products and advice.

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Saumon P.

Published on 07/05/2023, 19:47 following a purchase from 13/04/2023

Nothing to report

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Arnaud B.

Published on 07/05/2023, 17:46 following a purchase from 17/04/2023

Very fast delivery.

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Bruno H.

Published on 07/05/2023, 15:17 following a purchase from 15/04/2023

Quick and careful shipping, good quality-to-price ratio

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Marion B.

Published on 07/05/2023, 13:12 following a purchase from 17/04/2023

Really great material

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Thomas K.

Published on 07/05/2023, 10:34 following a purchase from 26/03/2023

Uncomplicated, fast delivery. The ordered spare part is of better quality than the original product (original product from another manufacturer). I am very satisfied.

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Maria B.

Published on 07/05/2023, 10:24 following a purchase from 27/03/2023

A brilliant trampoline! Our daughter is very happy!

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Antoine M.

Published on 06/05/2023, 11:29 following a purchase from 11/04/2023

top

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Patrick S.

Published on 05/05/2023, 18:11 following a purchase from 11/04/2023

Product conforms. Fast delivery

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Caroline C.

Published on 05/05/2023, 16:16 following a purchase from 13/04/2023

Perfect, superb quality, fast shipping. TOP

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Carole T.

Published on 05/05/2023, 14:36 following a purchase from 12/04/2023

The after-sales service completely met my expectations with a lot of kindness and my request was handled quickly. I am very satisfied.

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Nicole R.

Published on 05/05/2023, 08:28 following a purchase from 11/04/2023

Conscientious seller who contacted me before sending the replacement part to ensure it was suitable. Received within the indicated time (quickly) and the part is perfect and of excellent quality. The price is not much higher than elsewhere and the quality of service is remarkable. Recommended!

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Jean Marie D.

Published on 04/05/2023, 21:54 following a purchase from 13/04/2023

Perfect, exactly meets my expectations

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Emmanuel D.

Published on 04/05/2023, 21:36 following a purchase from 08/04/2023

Perfect product, my children, a snowboarder and a gymnast love the quality of the bounce

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Celine S.

Published on 04/05/2023, 19:33 following a purchase from 10/04/2023

quality product, very satisfied!

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Joel C.

Published on 04/05/2023, 19:20 following a purchase from 13/04/2023

Quality information provided by phone to avoid mistakes when the dimension does not exactly match the products offered on the website. Product (replacement trampoline mat) received quickly and fits perfectly.

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Philippe P.

Published on 04/05/2023, 15:46 following a purchase from 06/04/2023

Advice, responsiveness, and quality of products. I recommend

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Francois C.

Published on 04/05/2023, 14:37 following a purchase from 12/04/2023

Great product, quite easy to assemble alone.

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Gilles S.

Published on 04/05/2023, 12:35 following a purchase from 22/03/2023

On time, as expected, conforms

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Alexandra S.

Published on 04/05/2023, 12:29 following a purchase from 10/04/2023

Very well spent

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Jerome D.

Published on 04/05/2023, 11:15 following a purchase from 11/04/2023

Hello, we are very happy with the octopulse trampoline, however our net is torn, we had to buy a new one, we found the price excessive and the quality lesser.

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Response from France Trampoline Published on 11/04/2023

Dear Sir or Madam, we have noted your comment about the protective net purchased as a spare part. After checking our technical specifications, the original net and the one in spare parts are made from the same material. This new net will ensure the safety of your children on the trampoline. The France Trampoline team

Julien L.

Published on 04/05/2023, 10:35 following a purchase from 09/04/2023

During the reassembly of our jump up 360 trampoline, we lost a plastic spacer that serves as a link between the posts and the feet. We had to buy a set of 16 complete brackets when we only needed one piece (by the way, we have since found the lost spacer!) Ecologically and financially, it is absurd not to be able to buy a common piece separately that is also common to many France trampoline models. Given the quite high price of your models, it would probably be wise to provide 2 or 3 extra accessories in case of loss, as large furniture brands do, which avoids a lot of after-sales service. We received the package 10 days after the order, the post does have delays but it seems to me that it was a private provider.

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Response from France Trampoline Published on 13/04/2023

Dear Sir or Madam, we have taken your comments into account. We are delighted to read that you have found the piece you lost. Regarding the packaging of spare parts, we offer more than 500 and we try to provide the best possible solutions for our customers and the planet. The France Trampoline team.