9.4/10
★★★★★
based on 21350 reviews published

Latest customer reviews

5 /5
★★★★★

Excellent

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Pauline F.
purchased on 28/05/2022
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5 /5
★★★★★

Replacement parts were well described, delivered quickly and fit perfectly. Everything is great!

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Christian E.
purchased on 01/06/2022
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4 /5
★★★★☆

Corresponds exactly to my wish

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Herve D.
purchased on 31/05/2022
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5 /5
★★★★★

Meets my expectations. Fast delivery

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Jean-jacques P.
purchased on 31/05/2022
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4 /5
★★★★☆

Good quality trampoline except for the small plastic pieces to hold the bottom of the net with the trampoline which are fragile, 5 are already broken.

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Nicolas C.
purchased on 27/05/2022
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2 /5
★★☆☆☆

The online order went very well but the delivery was catastrophic! Rescheduled for delivery multiple times by the DPD company and no respect for delivery instructions! Anyway, the package arrived a week late!!! At the price of delivery. This is more than abusive!? unhappy customer....

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Aline T.
purchased on 27/05/2022
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Answer from France Trampoline
Hello, We have taken your feedback into account, we are sincerely sorry that you had to wait with the carrier. After checking your tracking, indeed, the delivery was delayed and for that we apologize, but the delay is still within the 6 working days after handing over to the carrier as we announced at the time of your order. Our sales team is also there to assist you with any information requests regarding delivery tracking. Do not hesitate to contact them, they will try to find a solution or an alternative. They are available by email [email protected] or by phone at 0556360462 Best regards, the France Trampoline team
5 /5
★★★★★

Quick and efficient

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Audrey L.
purchased on 29/05/2022
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3 /5
★★★☆☆

The product is correct, but a little disappointment because several attachments are already broken after a good month. Moreover, we had called customer service because we could not install a part but we were never called back...

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Stephanie S.
purchased on 28/05/2022
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Answer from France Trampoline
Hello, We have taken your request into account and we are quite surprised to read that we have not contacted you to arrange the situation. We take our customers' complaints regarding warranty requests and other advice very seriously. Indeed, during the summer periods, our staff is doubled to respond to various requests. We invite you to send us the photos of the broken parts and also of the assembly issue encountered. We will contact you again quickly afterwards. We apologize for the issues encountered. Best regards, the France Trampoline team
5 /5
★★★★★

Everything worked out great.

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Jana R.
purchased on 22/05/2022
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5 /5
★★★★★

Fast delivery, everything went perfectly and the trampoline is top! Highly recommended!

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Petra P.
purchased on 29/05/2022
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5 /5
★★★★★

Really very good

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Julian T.
purchased on 25/05/2022
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5 /5
★★★★★

Delivered as expected Nothing to say

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Philippe B.
purchased on 28/05/2022
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3 /5
★★★☆☆

Fast delivery Instructions not very clear. Missing parts.

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Richard M.
purchased on 15/05/2022
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Answer from France Trampoline
Hello, We have taken your request into account and we are relatively surprised to see that you find the assembly difficult. The instructions have been studied with our customer service to make them as clear as possible. If needed, we offer assembly videos that can help you before or during the assembly as well. However, it is normal to encounter difficulties if you are not at least 2 for the assembly of a large leisure trampoline. For the announced missing parts, we invite you to contact our customer service by email so that we can study your request. Best regards, the France Trampoline team
4 /5
★★★★☆

Everything went well from order to delivery

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Jean-michel P.
purchased on 16/05/2022
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5 /5
★★★★★

Very quick response to inquiries. Good service for returns.

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Heike M.
purchased on 26/05/2022
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5 /5
★★★★★

The trampoline completely meets our expectations, seems particularly sturdy. Fortunately given the price!

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Priscilla P.
purchased on 01/04/2022
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5 /5
★★★★★

Very practical site, I was able to find exactly what I needed to get my trampoline back in service.

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Isabelle A.
purchased on 26/05/2022
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3 /5
★★★☆☆

The service is of quality. The quality of the products is no longer as good as it was 2 years ago for a higher cost. Very disappointed!!

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Franck H.
purchased on 26/05/2022
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Answer from France Trampoline
Hello Madam, we take your comment into account, as well as all our customer reviews which are important for our improvement. We are sincerely sorry that the roof does not suit you, however our quality has not decreased. The roof has remained unchanged for several years. However, precautions are indicated such as 'The trampoline roof must be removed in case of strong wind and rain to avoid any lifting, deterioration or accumulation of water on the fabric. It is a matter of the safety of the protective net. This accessory does not guarantee the waterproofness of the trampoline.' it is indeed just a simple fabric to shelter your trampoline, its maintenance is therefore quite meticulous. Do not hesitate to contact us, our sales team is at your disposal for any questions regarding its use and maintenance 05 56 36 04 62 Best regards, the France Trampoline team
5 /5
★★★★★

Very good product

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Fabien N.
purchased on 26/05/2022
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5 /5
★★★★★

The order was placed very quickly and very easily

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Danièle M.
purchased on 23/05/2022
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2 /5
★★☆☆☆

I ordered from France trampoline because you seem very professional at first glance. Unfortunately, only at first glance. The services provided did not match those promised, the papers for the tax exemption were never filled out by France trampoline, so I had to pay VAT twice.. Thank you...., the promised gift not delivered due to a 'mistake' by the marketing department, etc... I called to claim, politely, calmly, what was missing.... I was told that France trampoline made a mistake, that the advertisement on the site was incorrect, the person on the phone did not understand how a tax exemption worked, etc... No apologies, no solutions..... Very very amateur.

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Can U.
purchased on 26/05/2022
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Answer from France Trampoline
Hello Sir, We have taken your comments regarding the export of your order to Switzerland into account. Indeed, we had not been trained for this type of situation with delivery in France and then export by your care to Switzerland at the time of your order and we sincerely apologize for this. For your case, you can always send us the confirmation of payment of Swiss taxes to our customer service and we can send you a refund of the French VAT. Since then, we have taken the necessary information so that if this type of request (delivery in France then export of your order to Switzerland) were to happen again, we could make a PABLO declaration. The payment of French VAT will always be necessary at the time of purchase and the refund of VAT after export can be made quickly after passing through Swiss customs. We renew our apologies for the issue encountered during your order. Best regards, the France Trampoline team
5 /5
★★★★★

Nothing to report Product in accordance with expectations, fast delivery and friendly phone exchange!

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Rémi L.
purchased on 23/05/2022
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5 /5
★★★★★

I have not yet opened the received package.

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Jean-marc L.
purchased on 26/05/2022
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4 /5
★★★★☆

Missing pieces

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Mickaël B.
purchased on 26/05/2022
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5 /5
★★★★★

Very good information, communication, and delivery. Very good product as well.

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Yann G.
purchased on 26/05/2022
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5 /5
★★★★★

Everything was perfect. Order and delivery!

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Nathalie M.
purchased on 25/05/2022
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4 /5
★★★★☆

Everything went well, no delivery problem and product in accordance with what was described Good for children from 5 years old, not younger

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Nadine S.
purchased on 26/05/2022
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5 /5
★★★★★

Very good

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Tatiana B.
purchased on 26/05/2022
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5 /5
★★★★★

Everything perfect

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Susana R.
purchased on 24/05/2022
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5 /5
★★★★★

Very good quality and relatively easy to assemble

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Genevieve B.
purchased on 22/05/2022
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5 /5
★★★★★

Delivery on time and product in accordance with the order

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Christophe B.
purchased on 22/05/2022
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5 /5
★★★★★

Top trampoline

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Nicolas V.
purchased on 22/05/2022
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5 /5
★★★★★

Everything went smoothly and arrived on time, complete and in good condition.

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Kerstin B.
purchased on 22/05/2022
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4 /5
★★★★☆

Searched item found easily in the catalog. Order completed without problem on the company's website. Fast delivery of the ordered material after simplified payment. Highly recommended.

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Philippe F.
purchased on 23/05/2022
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5 /5
★★★★★

Very fast and good attention.

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Alex M.
purchased on 05/05/2022
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4 /5
★★★★☆

Impeccable, everything went well

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Christophe G.
purchased on 22/05/2022
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4 /5
★★★★☆

Good without particular problems, a bit high price

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Dominique A.
purchased on 21/05/2022
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5 /5
★★★★★

Delivery ok. Assembly alone without issue, only downside, one hook of the net gave way but it had been assembled by the kids and I'm not sure it was well assembled. The strip 'to make it look nice' is really the only thing that gave me trouble, impossible to assemble this thing, but since it's just finishing... The trampoline is great, it looks sturdy (both the structure and the nets and the jumping mat). The kids are having fun and the bounce (Jump'Up 360) seems to be of good quality, I'm not a specialist but I spend time on it 🙂

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Stéphane G.
purchased on 08/05/2022
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5 /5
★★★★★

Beautiful game. Perfectly packaged. Arrived on time

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Cristiana T.
purchased on 23/05/2022
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5 /5
★★★★★

The only problem is knowing France trampoline. Otherwise, everything else is perfect

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Vincent P.
purchased on 20/05/2022
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