France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.
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Jean-paul L.
Rating: 5 out of 5
following a purchase from 18/11/2022
After asking a few questions to the company about one of the products, I was able to order on the site which is very well done. The package arrived very quickly after the order, moreover in good condition, friendly delivery person.
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Eric C.
Rating: 4 out of 5
following a purchase from 22/11/2022
Good product and accurate description
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Gerard B.
Rating: 4 out of 5
following a purchase from 21/11/2022
Delivery on time but not very cooperative for the transport of the heavy package
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Céline C.
Rating: 5 out of 5
following a purchase from 20/11/2022
Very good! relatively easy and efficient!
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Ghislaine C.
Rating: 5 out of 5
following a purchase from 05/09/2022
I rarely leave reviews. But this time, I was blown away by the service provided. My order arrived incomplete. France Trampoline did everything to send the missing item. Great follow-up. Thank you
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Jean-louis T.
Rating: 5 out of 5
following a purchase from 21/11/2022
Perfect, friendly
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Magali H.
Rating: 5 out of 5
following a purchase from 01/11/2022
Very good
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Maria B.
Rating: 5 out of 5
following a purchase from 18/11/2022
Fast and compliant
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Sandrine B.
Rating: 5 out of 5
following a purchase from 03/10/2022
A top product! And the person on the phone managing two deliveries was super friendly!! Nothing to say!!! Safety guarantee and fun for the kids!
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Massimo C.
Rating: 5 out of 5
following a purchase from 28/10/2022
I particularly appreciated the notification and the request for confirmation of the order sent for the replacement carpet, as the number of connection hooks to the structure was lower than the number of hooks of the trampoline in my possession. Based on the exchange of information via email that reassured me that based on their experience with similar cases the item could "fit", I confirmed the order. Given the season, I have not yet proceeded to install it, so I do not yet have the "proven proof".
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Caroline R.
Rating: 3 out of 5
following a purchase from 21/11/2022
Too early because it's a Christmas gift. But otherwise, the order arrived quickly after placing it online.
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Response from France Trampoline
Hello, Indeed, we do not put orders and their shipments on hold. You benefited from a pricing offer for Black Friday at the end of November. We must forward it to the carrier quickly afterwards. The carriers try their best to deliver to you as quickly as possible once the package is in their hands. The package is not very large, so you will be able to hide it during these few weeks before Christmas without much difficulty. Best regards, France Trampoline.
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Gisèle P.
Rating: 5 out of 5
following a purchase from 19/11/2022
Very good
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Marie-hélène M.
Rating: 5 out of 5
following a purchase from 20/11/2022
Very solid practical
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Martine P.
Rating: 5 out of 5
following a purchase from 16/11/2022
the order sent on time THANK YOU
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Edith F.
Rating: 5 out of 5
following a purchase from 18/11/2022
As usual, order delivered quickly, no issues
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Christoph L.
Rating: 5 out of 5
following a purchase from 29/10/2022
Everything is great! Very good quality, fast delivery, price-performance!
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Elisabeth G.
Rating: 5 out of 5
following a purchase from 21/11/2022
Quality products delivered quickly
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André Ou Marie-claire V.
Rating: 5 out of 5
following a purchase from 19/11/2022
The spring protection and cover fit well on my trampoline of another brand
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Gabrielle T.
Rating: 5 out of 5
following a purchase from 07/11/2022
Hello, a very friendly person called me following my questions sent by email. Everything went wonderfully. My order was even prepared; I just had to finalize it. Receipt ok. The trampoline has been disassembled for winter and the spare parts will be installed in spring. I have complete confidence. And everything should go smoothly during reinstallation. Thank you best regards ***
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Christiane F.
Rating: 5 out of 5
following a purchase from 16/11/2022
EVERYTHING IS PERFECT FROM BEGINNING TO END AND IT IS EXACTLY WHAT I WANTED
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Katja S.
Rating: 5 out of 5
following a purchase from 27/10/2022
Good goods and delivery!
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Jean-loup C.
Rating: 5 out of 5
following a purchase from 17/11/2022
Fast and quality service. I recommend this site Bravo
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Amelie B.
Rating: 5 out of 5
following a purchase from 17/11/2022
VERY GOOD
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Estelle E.
Rating: 5 out of 5
following a purchase from 18/11/2022
Top in customer service
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Amandine S.
Rating: 5 out of 5
following a purchase from 10/11/2022
Product conforms. Fast delivery.
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Pierre-marie C.
Rating: 4 out of 5
following a purchase from 15/11/2022
For this delivery, the packaging was not sufficient and 'on the verge' of being torn!
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Florent F.
Rating: 5 out of 5
following a purchase from 15/11/2022
Very good contact, quick responses by email
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Catherine P.
Rating: 5 out of 5
following a purchase from 14/11/2022
Responsive, timely delivery
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Remi A.
Rating: 4 out of 5
following a purchase from 11/11/2022
Quality products received quickly
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Giuseppe F.
Rating: 4 out of 5
following a purchase from 11/11/2022
Good buying experience to repair our trampoline.
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Jean-andré A.
Rating: 5 out of 5
following a purchase from 11/11/2022
Conforms to delivery and delivered on the announced date as usual
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Marc L.
Rating: 5 out of 5
following a purchase from 14/11/2022
Quality after-sales service
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Dominique L.
Rating: 5 out of 5
following a purchase from 13/11/2022
Satisfaction
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David N.
Rating: 5 out of 5
following a purchase from 13/11/2022
Very quickly delivered Serious!!
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Daniel R.
Rating: 5 out of 5
following a purchase from 13/11/2022
Everything went well, products and services met our expectations. Thank you for your services, there are still professionals in this country.
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Véronique C.
Rating: 5 out of 5
following a purchase from 12/11/2022
Really satisfied with the service and the product, fast delivery, product conforms to the order.
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Aline D.
Rating: 5 out of 5
following a purchase from 06/11/2022
Fast delivery. The assembly was quite long but it went well. The trampoline seems to be of good quality, to be seen over time.
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Cécile B.
Rating: 3 out of 5
following a purchase from 04/10/2022
Very happy with the product, however quite disappointed with the delivery: 45-kilo package and by phone the delivery person informs me that I will have no help to carry it to my door... I have to ask for at least some help to carry it up the 3 steps of my home. How can one think that this can be managed alone and without help?
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Response from France Trampoline
Hello, We acknowledge receipt of your review and are delighted that the trampoline purchased meets your expectations. Regarding the delivery, it is clearly stated in the General Sales Conditions, clause 7 (https://france-trampoline.com/fr/content/3-conditions-vente) that delivery is made to the threshold of the address, the driver is in no way obliged to deliver the goods beyond the threshold or if you live on the upper floor. At the time of scheduling, for these bulky products, the delivery company may nevertheless offer delivery by several people but with an additional charge to be borne by the customer and to be settled with the delivery company. We remain available for any further information by phone at 05 56 36 04 62 or by email at [email protected] The France Trampoline Team
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Sébastien D.
Rating: 5 out of 5
following a purchase from 06/11/2022
Following premature wear of the net after a few months of use, and still under warranty, the net was exchanged for us without any problem and very quickly. Perfect customer service!
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Marco M.
Rating: 5 out of 5
following a purchase from 14/10/2022
Excellent quality, attentive customer service support and fast shipping.
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