9.4/10
★★★★★
based on 21350 reviews published

Latest customer reviews

5 /5
★★★★★

Perfect for everything. It's reassuring to know that Perfect service still exists in France! Thank you also for the refund of the overpayment. Very honest of you.

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Tatiana L.
purchased on 08/04/2022
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5 /5
★★★★★

Fast delivery, great quality-price ratio, nothing to say, I am happy to have bought on your site!

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Mylene K.
purchased on 06/04/2022
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5 /5
★★★★★

Quality products, fair prices, responsive: email exchanges handled within the day, professional and good advice, fast shipping, thank you

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Caroline K.
purchased on 12/04/2022
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5 /5
★★★★★

Perfect. Very good customer service.

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Mathilde N.
purchased on 11/04/2022
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5 /5
★★★★★

Perfect!😊

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Claire S.
purchased on 16/04/2022
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5 /5
★★★★★

Very satisfactory, nothing to say except a very high professionalism and a very pleasant customer welcome, well done

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Jc R.
purchased on 24/02/2022
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5 /5
★★★★★

Nothing to report

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Bernadette M.
purchased on 19/12/2021
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5 /5
★★★★★

Meets my expectations...

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Antoine G.
purchased on 13/04/2022
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5 /5
★★★★★

Fast delivery, product quality corresponding to the advertisement

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Arnauld D.
purchased on 13/04/2022
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5 /5
★★★★★

Very good spare parts!! Better than the original.

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Christian E.
purchased on 14/04/2022
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5 /5
★★★★★

Order received on time, quality of the products superb

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Charlene L.
purchased on 14/04/2022
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5 /5
★★★★★

Very satisfied with my second order and the information by phone before my purchase.

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Christiane R.
purchased on 03/03/2022
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5 /5
★★★★★

A very efficient customer service.

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Aurélie D.
purchased on 12/04/2022
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5 /5
★★★★★

Satisfied with my purchase

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Priscillia D.
purchased on 13/04/2022
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5 /5
★★★★★

Satisfied, the products are true to the description. The ninja course allows for new adventures in our garden. The skate/swing for slake, however, can hardly be used with the ninja course when everything is set up for young children.

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Laure M.
purchased on 12/04/2022
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5 /5
★★★★★

The material is of very good quality, the packaging and express delivery perfect.

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Axelle D.
purchased on 14/04/2022
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3 /5
★★★☆☆

The person I spoke to on the phone for a return due to a size error was not very friendly and not very attentive. I called back a second time a few minutes later and it was the same person who answered. She was supposed to send me a spring that I never received.

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Christine W.
purchased on 04/04/2022
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Answer from France Trampoline
Hello, thank you for your feedback. Following your request, we tried to call you to verify what length of spring you needed, without success. Not having heard back from you, we did not know what the correct reference for your trampoline was. We apologize for these circumstances and will send you a spring today. You should receive your product in the coming days. Best regards, the France Trampoline team
5 /5
★★★★★

Very clear site. Receipt of the package faster than expected. Installation guide quite explicit, but could be improved.

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François S.
purchased on 12/04/2022
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5 /5
★★★★★

Very good quality, easy to assemble

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Hélène G.
purchased on 05/04/2022
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5 /5
★★★★★

Good product, good customer service

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Virginie C.
purchased on 10/04/2022
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5 /5
★★★★★

Resistant, durable and with good spare parts, good purchase

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Mercedes C.
purchased on 08/04/2022
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4 /5
★★★★☆

Top

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Raphael L.
purchased on 12/04/2022
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5 /5
★★★★★

Perfect

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Jean Paul B.
purchased on 01/04/2022
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4 /5
★★★★☆

Easy to install ..... for hours of play!!!

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Audrey V.
purchased on 10/03/2022
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5 /5
★★★★★

Product ordered matches our trampoline. Perfect!

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Alban V.
purchased on 10/04/2022
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4 /5
★★★★☆

Everything super. Short delivery time. The tent was as described. The setup was simple and easy. I can only recommend it.

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Steffen N.
purchased on 08/04/2022
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5 /5
★★★★★

The order and delivery went very well

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Philippe M.
purchased on 08/04/2022
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5 /5
★★★★★

Very good

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Corinne H.
purchased on 08/04/2022
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5 /5
★★★★★

I am completely satisfied whether it is the phone contact with the customer advisor or the delivery

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Joëlle B.
purchased on 06/04/2022
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5 /5
★★★★★

Fast delivery and good material, very reassuring.

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Martine G.
purchased on 06/04/2022
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3 /5
★★★☆☆

Unfortunately, the delivery took almost a month. The site states 3-5 days, I find it unacceptable. However, the product is very satisfactory.

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René S.
purchased on 06/04/2022
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5 /5
★★★★★

Delivery in a few days without any issues, in line with our expectations. Assembly took a bit longer than announced but we are two grandparents. Great joy for our grandchildren who discovered the trampoline in the garden during the long Easter weekend.

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Marie-hélène W.
purchased on 05/04/2022
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5 /5
★★★★★

Quality material, very fast delivery.

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Audryll L.
purchased on 05/04/2022
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5 /5
★★★★★

We are very happy with the product which is really of quality as well as the service which is top-notch. A good reason to consume French!!

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Jessica R.
purchased on 06/04/2022
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4 /5
★★★★☆

Completely satisfied!!

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Jean-marie H.
purchased on 28/03/2022
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1 /5
★☆☆☆☆

2 out of 3 cushions are damaged after at least 1 day. The seams do not hold!

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Caroline D.
purchased on 07/04/2022
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Answer from France Trampoline
Hello, thank you for your feedback. We are sincerely sorry regarding this experience which does not reflect the quality of service we are used to providing and we apologize for these circumstances. After checking, we have not had any email exchanges regarding these issues. Please feel free to contact our customer service ([email protected]) with photos of the products. We can then send you replacement weight bags under warranty as soon as possible. Best regards, the France Trampoline team
5 /5
★★★★★

It is relatively rare for me to leave a comment but the after-sales service is really excellent. It's a real plus in the purchase.

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Benoit N.
purchased on 07/03/2022
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2 /5
★★☆☆☆

The original net became dangerous after 5 years, a child passed through it. Product advantage always available but big logistics delivery problem... More than a month without you even knowing where the product was. Then after several calls, the file was taken over by a competent person and the net was delivered the next day!

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Guilla C.
purchased on 07/04/2022
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Answer from France Trampoline
Hello, thank you for your feedback. The package with the new net was lost by the carrier. According to Mondial Relay, the dispute processing times are 30 days, so the reshipment of the product unfortunately took a month. We apologize for these circumstances and are doing our utmost to respond as quickly as possible to our customers' issues. We hope the new net will bring you complete satisfaction and wish your family a wonderful summer on your trampoline! Best regards, the France Trampoline team
4 /5
★★★★☆

Everything is okay, excellent service

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Oscar Z.
purchased on 06/04/2022
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5 /5
★★★★★

Good product, good service

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Serge J.
purchased on 01/04/2022
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