9.4/10
★★★★★
based on 21350 reviews published

Latest customer reviews

4 /5
★★★★☆

Just the delivery, it was difficult to contact the delivery person.

User icon
Kacper S.
purchased on 04/04/2022
Translated review
5 /5
★★★★★

Very professional site with fast delivery

User icon
Charlene L.
purchased on 06/04/2022
Translated review
5 /5
★★★★★

Perfect

User icon
Alexandra P.
purchased on 05/04/2022
Translated review
3 /5
★★★☆☆

I went to pick up the JUMP-UP 390 trampoline on April 11, assembled it on Saturday, April 16, contacted customer service on April 19 after Easter Monday for a missing spring. It is now May 17 and the missing spring still hasn't arrived...

User icon
Delphine C.
purchased on 04/04/2022
Translated review
Answer from France Trampoline
Hello, thank you for your feedback. We checked in our system and we did send the missing spring by post as soon as we received your email. We apologize for these circumstances and will send you a new spring as soon as possible. Best regards, the France Trampoline team
5 /5
★★★★★

The delivery of my trampoline cover was as announced and the goods are as described - therefore I am very satisfied ☺️

User icon
Afra H.
purchased on 04/04/2022
Translated review
5 /5
★★★★★

Package received on time. Very good quality material. We are very satisfied with our order and recommend you to all our friends.

User icon
Sébastien D.
purchased on 04/04/2022
Translated review
5 /5
★★★★★

Super quality, great service!

User icon
Lars R.
purchased on 05/04/2022
Translated review
5 /5
★★★★★

We are very satisfied with the climbing dome and the swing ordered. Very nice colors and quality items. The delivery went as planned. One accessory was missing but was sent back to me very quickly.

User icon
Caroline C.
purchased on 05/04/2022
Translated review
5 /5
★★★★★

Perfect

User icon
Cornelia S.
purchased on 03/04/2022
Translated review
5 /5
★★★★★

Good product, conforms to the description.

User icon
Nicolas L.
purchased on 02/04/2022
Translated review
5 /5
★★★★★

Very good advice, they even found my invoice from 6 years ago to check if the ordered replacement post was the right one (which it wasn't)!

User icon
Marie-line L.
purchased on 03/04/2022
Translated review
5 /5
★★★★★

Very fast and very good quality material

User icon
Maxime B.
purchased on 04/04/2022
Translated review
5 /5
★★★★★

Perfect

User icon
Alex A.
purchased on 03/04/2022
Translated review
5 /5
★★★★★

Very professional phone advisor, fast delivery and very good quality trampoline

User icon
Anne L.
purchased on 01/04/2022
Translated review
5 /5
★★★★★

Good after-sales service

User icon
Claude Q.
purchased on 04/04/2022
Translated review
3 /5
★★★☆☆

Long delivery

User icon
Malorie B.
purchased on 27/03/2022
Translated review
Answer from France Trampoline
Hello, thank you for your feedback. We mistakenly got the status of your order wrong and indeed shipped the order with a week's delay. We apologize for these circumstances and are doing our best to meet our delivery time of 3 to 5 working days. Best regards, the France Trampoline team
5 /5
★★★★★

Very serious

User icon
Evelyne M.
purchased on 04/04/2022
Translated review
5 /5
★★★★★

Perfect

User icon
Delphine G.
purchased on 27/03/2022
Translated review
5 /5
★★★★★

Very satisfied

User icon
Christelle T.
purchased on 02/04/2022
Translated review
4 /5
★★★★☆

Hello, I would have liked to have a few extra hooks to hold my net in addition to my order. Indeed, I bought a new net last year and the plastic hooks are of poor quality. I had specified this need when I placed my order.

User icon
Christophe B.
purchased on 26/03/2022
Translated review
5 /5
★★★★★

Perfect!

User icon
Anthony B.
purchased on 31/03/2022
Translated review
5 /5
★★★★★

Impeccable order, product received quickly. Relatively easy assembly, diagram could be a bit more precise. Otherwise nothing to complain about, reliable site.

User icon
Damien H.
purchased on 31/03/2022
Translated review
5 /5
★★★★★

Perfect, always happy with what I order from France Trampoline.

User icon
Stephanie M.
purchased on 31/03/2022
Translated review
5 /5
★★★★★

Effective

User icon
Ciret N.
purchased on 01/04/2022
Translated review
5 /5
★★★★★

I was well advised and my request was processed quickly, so the goods were set up super fast in our garden. Simply top. Highly recommended.

User icon
Sandra P.
purchased on 31/03/2022
Translated review
5 /5
★★★★★

Very good product and a very responsive and helpful customer service!

User icon
Alizée A.
purchased on 01/04/2022
Translated review
5 /5
★★★★★

Very good

User icon
Odile S.
purchased on 29/03/2022
Translated review
5 /5
★★★★★

Very satisfied with the product

User icon
Laeticia B.
purchased on 27/03/2022
Translated review
5 /5
★★★★★

The net is in accordance with the description and fits perfectly. Fast delivery. I recommend this site.

User icon
Ingrid N.
purchased on 30/03/2022
Translated review
5 /5
★★★★★

Very good, the dome pleases my children a lot

User icon
Patricia L.
purchased on 29/03/2022
Translated review
5 /5
★★★★★

Order received quickly and effective customer service

User icon
Noémie L.
purchased on 29/03/2022
Translated review
5 /5
★★★★★

Perfect

User icon
Martine S.
purchased on 29/03/2022
Translated review
4 /5
★★★★☆

The assembly instructions lack explanations and the diagrams are not detailed enough. Assembling the structure is much more difficult than shown in the assembly videos on the site.

User icon
Alyson V.
purchased on 20/03/2022
Translated review
4 /5
★★★★☆

Correct

User icon
Marie-jeanne V.
purchased on 28/03/2022
Translated review
4 /5
★★★★☆

Satisfied.

User icon
Philippe C.
purchased on 29/03/2022
Translated review
5 /5
★★★★★

Very good customer listening and quality telephone assistance to help select the product suited to the need.

User icon
Alain J.
purchased on 30/03/2022
Translated review
5 /5
★★★★★

The delivery was very fast and the net was of super quality. Unfortunately, the size did not fit. I don't understand why they don't just take the diameter of the jumping mat, but the return was no problem. Would gladly do it again. Best regards

User icon
Peter R.
purchased on 26/03/2022
Translated review
3 /5
★★★☆☆

Hello. I made a complaint to your services, and I still haven't received the parts that were broken in their packaging. I would like to know where that stands. Thank you sincerely ***

User icon
Claudine D.
purchased on 16/03/2022
Translated review
Answer from France Trampoline
Hello, thank you for your feedback. We apologize for the delay in processing your request. We have just contacted you by email to find out how many hooks you need so we can send them to you under warranty as soon as possible. Best regards, the France Trampoline team
5 /5
★★★★★

Very good

User icon
Laurent S.
purchased on 30/03/2022
Translated review
5 /5
★★★★★

Fast and good delivery

User icon
Herbert J.
purchased on 28/03/2022
Translated review