Ordering from Freezedried & Co is described as straightforward, with many customers highlighting the ease of the process. The shipping speed consistently impresses, with numerous reviews noting deliveries occurring within one to three days, often ahead of expectations. Customers express strong satisfaction with the quality of the freeze-dried products, praising their taste and generous portions, which are particularly appreciated for outdoor activities and meal preparation.
It's rare to find savoury cookies specifically for sport. I do short and long trail runs, and the sweet stuff gets saturated very quickly. I don't have time to cook. I finally found these salted crackers. I just find that they still have a little sweet taste. Otherwise very good, very practical, very good.
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Response from Freezedried & Co
Thank you for your feedback. I've included a link to our "savoury" sports nutrition products. Maybe you'll find what you're looking for for your next trails :) Kind regards. The Lyo team https://www.lyophilise.fr/pendant-l-effort-c-1715?f811=sale
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Camille P.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
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Camille P.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
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Camille P.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
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Laurent R.
Rating: 4 out of 5
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Response from Freezedried & Co
Thank you for your feedback! The Lyo team
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Laurent R.
Rating: 4 out of 5
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Response from Freezedried & Co
Thank you for your feedback! The Lyo team
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Laurent R.
Rating: 4 out of 5
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Response from Freezedried & Co
Thank you for your feedback! The Lyo team
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Laurent L.
Rating: 4 out of 5
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Response from Freezedried & Co
The Lyophilise & Co team thanks you for the note :)
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Laurent L.
Rating: 4 out of 5
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Response from Freezedried & Co
The Lyophilise & Co team thanks you for the note :)
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Laurent L.
Rating: 4 out of 5
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Response from Freezedried & Co
The Lyophilise & Co team thanks you for the note :)
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Miguel F.
Rating: 4 out of 5
Always a top product, lots of choice. Highly recommend
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Response from Freezedried & Co
Thanks for your comment! Have a nice day ;) The Lyo team
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Michel R.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
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Michel R.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
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Michel R.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
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Comprador verificado
Rating: 2 out of 5
I am still waiting for my last order, it has not arrived and I have no information about it, since 2/27/22 and it is still waiting for shipment.
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Response from Freezedried & Co
Sorry for the inconvenience. Following our phone conversation, your package was shipped yesterday. One product was missing and will be shipped later. Thank you for your understanding. Best regards, the Lio team
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Theo P.
Rating: 4 out of 5
Lots of choice and fast shipping
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Response from Freezedried & Co
Thanks for your feedback, we'll pass it on to our great logistics colleagues :) The Lyo team
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Laurent D.
Rating: 4 out of 5
Great site! Very good products, just a shame that the ones I'm most interested in are often out of stock. More choice on products with 10,15 years shelf life would be great. Otherwise, this is my favorite site for this type of product...
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Response from Freezedried & Co
Thank you for your feedback and we will take your opinion into account when listing new products. For current out-of-stock items, we will be receiving new arrivals over the next few days, so we invite you to sign up for availability alerts for the products in question to receive notifications when they are back in stock. We wish you a pleasant day. The Lyo Team
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Michel L.
Rating: 4 out of 5
Wide choice and quality of products. Inventory management to be improved, too many items out of stock.
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Response from Freezedried & Co
Thank you for your feedback! The Lyo team
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Nicolas T.
Rating: 4 out of 5
I had the opportunity to order again on your site during your birthday and I thank you for the promotional offer that allowed me to acquire a solar panel and complete some equipment. I really appreciate the speed of preparation and dispatch. The quality of the parcels and the efficiency. I'd like to thank Guillaume for preparing several of my parcels. Otherwise, top site, top customer service, very good product quality. Keep up the good work!
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Response from Freezedried & Co
Wow! Thank you for your opinion, our little team is keen to do well, so a big thank you for this feedback and for your trust :) The Lyo Team
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Michel R.
Rating: 4 out of 5
Clear, functional site. It's a pity that when searching by reference, several products are displayed.
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Response from Freezedried & Co
Thank you for your feedback, we will take it into account :) The Lyo team
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Pierre R.
Rating: 4 out of 5
Choice and advice. Wide range. Fast shipping.
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Response from Freezedried & Co
Thank you for your comment! Have a nice day ;) The Lyo team
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Comprador verificado
Rating: 4 out of 5
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Response from Freezedried & Co
Thank you for your feedback. The Lyophilized & Co team :)
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Jean M.
Rating: 4 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyophilise & Co team
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Jean M.
Rating: 4 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyophilise & Co team
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Jean M.
Rating: 4 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyophilise & Co team
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Lucie D.
Rating: 4 out of 5
CLEAR
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Response from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
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Manon M.
Rating: 4 out of 5
Nothing to complain about, everything was in order and arrived as expected, I will see with my future purchases if the quality is still there, I recommend this site.
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Response from Freezedried & Co
Thank you for your confidence :) The Lyo team
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Comprador verificado
Rating: 4 out of 5
Punctual delivery of the order.
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Response from Freezedried & Co
Thank you for taking the time to give us your opinion. Thank you for your confidence. The Lio team :)
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Michel M.
Rating: 4 out of 5
quick and easy order. Only one regret: the parcel was supposed to be delivered to a specific address and it turned out to be the complete opposite.
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Response from Freezedried & Co
Thank you for your advice. I'm sorry to hear about your problem. When a relay point is saturated or closed, parcels are sometimes routed to other relay points. This has the advantage of making the parcel available immediately, but on the other hand and in some cases, it has the disadvantage of being far from the original relay point. The Lyo team
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Julie B.
Rating: 4 out of 5
Plastic cutlery not great. Jerky too expensive 2.90/25g (indicatively 1.58 /45g at LIDL) and too hard.
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Response from Freezedried & Co
Thank you for your feedback on some of the rations we've tested. As for Beef Jerky, can we really compare the Lidl reference, which is undoubtedly of high quality, but whose price is negotiated with a view to selling large volumes through all the stores in France and even Europe? There's no comparison with the recommended retail prices of our various Beef Jerky manufacturers, who are distributed by our company. Please contact us when you place your next order, and we'll be happy to point you in the direction of softer dried meats. The Lyo team
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Theo B.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
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Theo B.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
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Theo B.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
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Antoine D.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
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Antoine D.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
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Antoine D.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
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Antoine B.
Rating: 4 out of 5
Satisfied! As an improvement, I'd like more precise information about the volume of water to be added to each sachet, for example with a mark (a mark, a line) for easy use.
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Response from Freezedried & Co
Thank you for your feedback. Indeed, the brand you have selected is qualitative but does not have such information (only written in the text). We can suggest other brands that would be easier to use. Please do not hesitate to contact us. The Lyo team
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Nicolas D.
Rating: 2 out of 5
in the box a box of cheese with drips (cheese on top and 2 boxes of rye bread dented bad first experience with you I expect from you a commercial gesture thank you
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Response from Freezedried & Co
I'm sorry to hear about your misfortune. Despite our precautions on the packaging, parcels sometimes fall during transport. Having said that, a dented box doesn't mean that the products can't be used - it all depends on where the damage occurred. My colleagues will get back to you by e-mail later today to assess the situation and advise you on whether or not to use these products, and if so, to suggest an alternative solution. The Lyo team
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Laurent T.
Rating: 4 out of 5
fast delivery, good advice on the site
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Response from Freezedried & Co
Thanks for your comment! Have a nice day ;) The Lyo team
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Sophie L.
Rating: 4 out of 5
I put 4 stars and not 5 because I find the products very very good but unfortunately I received two bags pierced so they went to the trash but otherwise very very good I recommend
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Response from Freezedried & Co
Thank you for your feedback and sorry for this incident. Our team will get back to you shortly by e-mail to identify the products in question. The Lyo Team
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Sophie R.
Rating: 4 out of 5
The clarity of the site, the ease of choice. Didn't buy enough to make suggestions.
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Response from Freezedried & Co
Many thanks for your feedback. The Lyophilise & Co team
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Comprador verificado
Rating: 4 out of 5
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Response from Freezedried & Co
Thank you for your feedback. The Lyophilized & Co team
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Elise R.
Rating: 4 out of 5
Received as requested, just need to taste.
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Response from Freezedried & Co
Thank you for your opinion, enjoy your meal! The Lyo team
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Antoine M.
Rating: 4 out of 5
Fast delivery, quick and precise response to a question, compact package
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Response from Freezedried & Co
Thanks for your feedback, we'll pass it on to our great logistics colleagues :) The Lyo team
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Guillaume R.
Rating: 4 out of 5
Hello order complies package very well packaged to improve on your site give as much detail as possible on products with more technical characteristics to better inform buyers Thank you
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Response from Freezedried & Co
Thank you for your feedback! We'll take your ideas for improvement into account. The lyo team :)
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Lucas T.
Rating: 4 out of 5
Quick turnaround and product quality.
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Response from Freezedried & Co
Many thanks for your feedback. The Lyophilise & Co team :)
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Theo L.
Rating: 4 out of 5
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Response from Freezedried & Co
The Lyophilise & Co team thanks you for the note :)
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Theo L.
Rating: 4 out of 5
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Response from Freezedried & Co
The Lyophilise & Co team thanks you for the note :)
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Theo L.
Rating: 4 out of 5
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Response from Freezedried & Co
The Lyophilise & Co team thanks you for the note :)
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Lucas P.
Rating: 4 out of 5
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Response from Freezedried & Co
The Lyophilise & Co team thanks you for the note :)
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Lucas P.
Rating: 4 out of 5
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Response from Freezedried & Co
The Lyophilise & Co team thanks you for the note :)
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Lucas P.
Rating: 4 out of 5
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Response from Freezedried & Co
The Lyophilise & Co team thanks you for the note :)
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Theo L.
Rating: 4 out of 5
Prices are still a little high, but the quality is top-notch. A good point for the delivery in relay point in a very short time after the order.
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Response from Freezedried & Co
Thank you for your feedback. The Lyo team :)
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Fatima B.
Rating: 4 out of 5
Package received quickly. Product as advertised. However, parcel damaged on receipt without damaging the goods.
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Response from Freezedried & Co
Thank you for your feedback and I'm sorry about this transport incident. The Lyo team
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Manon M.
Rating: 4 out of 5
fast order processing and delivery
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Response from Freezedried & Co
Thank you very much for your feedback! The Lyophilise & Co team
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Lucie R.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
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Lucie R.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
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Lucie R.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
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Guillaume T.
Rating: 2 out of 5
Unfortunately I did not receive the coli. I have filed a complaint with the Belgian carrier Bpost. File: 1-39418525852.
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Response from Freezedried & Co
Sorry for this incident. I have received your email exchanges with my colleagues, who have opened an inquiry with the carrier and will get back to you as soon as possible. The Lyo team
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Michel M.
Rating: 4 out of 5
Excellent product. The only thing is that the inside zip is not closed properly. Do not take into account the change of delivery address.
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Response from Freezedried & Co
Thank you for your feedback. My colleague has taken the necessary steps in our back office, however we are experiencing computer bugs on some carrier changes. I'm sorry about this. Concerning the zip, normally the bags are sealed, and the zip can indeed be opened without damaging the bag. However, if there's a hole, or the meal escapes from the bag, please contact us for an exchange. The Lyo team
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