Ordering from Freezedried & Co is described as straightforward, with many customers highlighting the ease of the process. The shipping speed consistently impresses, with numerous reviews noting deliveries occurring within one to three days, often ahead of expectations. Customers express strong satisfaction with the quality of the freeze-dried products, praising their taste and generous portions, which are particularly appreciated for outdoor activities and meal preparation.
A wide choice of products not found elsewhere, very interesting selection criteria and regular promotions: an invaluable site. Delivery is fast, in appropriate packaging. The only reservation about logistics is that there's no message telling you when your delivery has arrived at your destination, which could mean you forget.
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Response from Freezedried & Co
Thank you very much for your feedback. Normally, you should receive an e-mail or SMS telling you that your parcel has been delivered to the relay point. We'll check with our carrier to make sure this doesn't happen again. Sébastien from the Lyo team
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Samir B.
Rating: 4 out of 5
following a purchase from 02/09/2019
A wide choice of products not found elsewhere, very interesting selection criteria and regular promotions: an invaluable site. Delivery is fast, in appropriate packaging. The only reservation about logistics is that there's no message telling you when your delivery has arrived at your destination, which could mean you forget.
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Response from Freezedried & Co
Thank you very much for your feedback. Normally, you should receive an e-mail or SMS telling you that your parcel has been delivered to the relay point. We'll check with our carrier to make sure this doesn't happen again. Sébastien from the Lyo team
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Hugo L.
Rating: 4 out of 5
following a purchase from 29/08/2019
Fast delivery compliant products....still to be tested for taste quality
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Lucas M.
Rating: 4 out of 5
following a purchase from 29/08/2019
Fast delivery compliant products....still to be tested for taste quality
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Michel M.
Rating: 4 out of 5
following a purchase from 29/08/2019
I took the menu D survival ration. I think 2 packets of cookies, 2 jams, 4 sugars, half would be enough. Instead, you could add milk and chocolate powder, cereal bars, canned cheese (laughing cow style, if it still exists). Until the rations are modified, I'm going to personalize it.
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Response from Freezedried & Co
Hello, thank you for your comment. We invite you to give your opinion directly on the article in question. For your information, we'll be thinking about improving our rations over the next few months. Kind regards, Team Lyo
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Pierre P.
Rating: 4 out of 5
following a purchase from 29/08/2019
I took the menu D survival ration. I think 2 packets of cookies, 2 jams, 4 sugars, half would be enough. Instead, you could add milk and chocolate powder, cereal bars, canned cheese (laughing cow style, if it still exists). Until the rations are modified, I'm going to personalize it.
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Response from Freezedried & Co
Hello, thank you for your comment. We invite you to give your opinion directly on the article in question. For your information, we'll be thinking about improving our rations over the coming months. Sincerely yours, Team Lyo
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Lucie P.
Rating: 4 out of 5
following a purchase from 22/08/2019
very good, but the box is much smaller than imagined
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Pierre L.
Rating: 4 out of 5
following a purchase from 22/08/2019
very good, but the box is much smaller than imagined
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Comprador verificado
Rating: 4 out of 5
following a purchase from 18/08/2019
Bon
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Comprador verificado
Rating: 4 out of 5
following a purchase from 16/08/2019
For the moment 5 products and no customs clearance in Switzerland, I think because the order is small, otherwise excellent.
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Guillaume L.
Rating: 4 out of 5
following a purchase from 11/08/2019
Fast delivery I haven't used the item yet
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Guillaume T.
Rating: 4 out of 5
following a purchase from 11/08/2019
Fast delivery I haven't used the item yet
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Comprador verificado
Rating: 4 out of 5
following a purchase from 08/08/2019
Good
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Jean L.
Rating: 4 out of 5
following a purchase from 06/08/2019
Order placed: 5-day pack without snacks. The packaging was completely neutral. A simple 5-day pack sticker would have been welcome to brighten up the pack. Why not put one or two samples, small products to test for those who also order packs? In any case, I'm discovering freeze-dried and I like it. I'd recommend it. Bonne continuation Fabrice
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Response from Freezedried & Co
Thank you very much for your feedback and for your confidence. We are currently thinking about personalizing the packaging for our packs. As for the samples, it's a good idea to offer some when a pack is ordered, we'll think about it. :-) Thanks in any case for your compliments and see you soon. Sébastien from the Lyo team
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Guillaume T.
Rating: 4 out of 5
following a purchase from 06/08/2019
Order placed: 5-day pack without snacks. The packaging was completely neutral. A simple 5-day pack sticker would have been welcome to brighten up the pack. Why not put one or two samples, small products to test for those who also order packs? In any case, I'm discovering freeze-dried and I like it. I'd recommend it. Bonne continuation Fabrice
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Response from Freezedried & Co
Thank you very much for your feedback and for your confidence. We are currently thinking about personalizing the packaging for our packs. As for the samples, it's a good idea to offer some when a pack is ordered, we'll think about it. :-) Thanks in any case for your compliments and see you soon. Sébastien from the Lyo team
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Guillaume B.
Rating: 4 out of 5
following a purchase from 31/07/2019
Some products were not cooked, like the Massalia rice, even when I followed the instructions. As a result, I got sick during my trek. Nothing against the retailer, but the products are a different matter to digest.
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Response from Freezedried & Co
Thank you for your feedback. Could you tell us how you prepare your freeze-dried dishes for rehydration to find out what's causing them? Because all freeze-dried recipes are pre-cooked. I wish you a good day and look forward to your return. Sébastien from the Lyo team
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Laurent L.
Rating: 4 out of 5
following a purchase from 31/07/2019
Some products were not cooked, like the Massalia rice, even when I followed the instructions. As a result, I got sick during my trek. Nothing against the retailer, but the products are a different matter to digest.
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Response from Freezedried & Co
Thank you for your feedback. Could you tell us how you prepare your freeze-dried dishes for rehydration to find out what's causing them? Because all freeze-dried recipes are pre-cooked. I wish you a good day and look forward to your return. Sébastien from the Lyo team
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Michel M.
Rating: 4 out of 5
following a purchase from 31/07/2019
Ras
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Samir B.
Rating: 4 out of 5
following a purchase from 31/07/2019
Ras
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Nicolas B.
Rating: 4 out of 5
following a purchase from 30/07/2019
nothing to complain about
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Guillaume P.
Rating: 4 out of 5
following a purchase from 30/07/2019
nothing to complain about
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Claire R.
Rating: 4 out of 5
following a purchase from 24/07/2019
Package not arrived
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Response from Freezedried & Co
Thank you for your comment, according to your package tracking, it was delivered yesterday. Can you confirm this by e-mail to [email protected]? Thank you in advance and have a nice day. Sébastien from the Lyo team
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Antoine R.
Rating: 4 out of 5
following a purchase from 24/07/2019
Package not arrived
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Response from Freezedried & Co
Thank you for your comment, according to your package tracking, it was delivered yesterday. Can you confirm this by e-mail to [email protected]? Thank you in advance and have a nice day. Sébastien from the Lyo team
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Pierre R.
Rating: 4 out of 5
following a purchase from 15/07/2019
I haven't tasted it yet
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Hugo D.
Rating: 4 out of 5
following a purchase from 15/07/2019
I haven't tasted it yet
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Lucas D.
Rating: 4 out of 5
following a purchase from 13/07/2019
My order was delivered a day late, but this was a problem with the carrier only. Delivery costs refunded. Tasted the product: it's really good... Very practical too, you put the bag of food in another bag with a little water, close it, lay it flat and it heats up by itself. In 10 minutes, it's ready, hot and tasty. I recommend this site.
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Nicolas M.
Rating: 4 out of 5
following a purchase from 13/07/2019
My order was delivered a day late, but this was a problem with the carrier only. Delivery costs refunded. Tasted the product: it's really good... Very practical too, you put the bag of food in another bag with a little water, close it, lay it flat and it heats up by itself. In 10 minutes, it's ready, hot and tasty. I recommend this site.
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Claire M.
Rating: 4 out of 5
following a purchase from 11/07/2019
Fast
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Julie B.
Rating: 4 out of 5
following a purchase from 11/07/2019
Fast
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Comprador verificado
Rating: 4 out of 5
following a purchase from 11/07/2019
I don't give a 5 because there is always room for improvement, but overall very good.
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Comprador verificado
Rating: 4 out of 5
following a purchase from 10/07/2019
TOT OK
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Nicolas D.
Rating: 4 out of 5
following a purchase from 07/07/2019
All in all very good, as usual. But a stoned self-heating drink, that's the problem with cans you buy on the net, you wouldn't choose them on the shelf, given their appearance...
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Response from Freezedried & Co
We apologize for any inconvenience. We will pass this information on to the logistics department, but we take great care to ensure that the products are intact before shipping. Please contact us with your next order, and we'll add a drink. Kind regards, Elodie de Lyophilise
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Marie D.
Rating: 4 out of 5
following a purchase from 07/07/2019
All in all very good, as usual. But a stoned self-heating drink, that's the problem with cans you buy on the net, you wouldn't choose them on the shelf, given their appearance...
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Response from Freezedried & Co
We apologize for any inconvenience. We will pass this information on to the logistics department, but we take great care to ensure that the products are intact before shipping. Please contact us with your next order, and we'll add a drink. Kind regards, Elodie de Lyophilise
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Julie B.
Rating: 4 out of 5
following a purchase from 05/07/2019
Fast, reliable, inexpensive
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Karim E.
Rating: 4 out of 5
following a purchase from 05/07/2019
Fast, reliable, inexpensive
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Samir M.
Rating: 4 out of 5
following a purchase from 03/07/2019
Very good
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Marie T.
Rating: 4 out of 5
following a purchase from 03/07/2019
Very good
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Comprador verificado
Rating: 4 out of 5
following a purchase from 30/06/2019
Everything perfect
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Michel D.
Rating: 4 out of 5
following a purchase from 29/06/2019
Fine
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Theo D.
Rating: 4 out of 5
following a purchase from 29/06/2019
Fine
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