Ordering from Freezedried & Co is described as straightforward, with many customers highlighting the ease of the process. The shipping speed consistently impresses, with numerous reviews noting deliveries occurring within one to three days, often ahead of expectations. Customers express strong satisfaction with the quality of the freeze-dried products, praising their taste and generous portions, which are particularly appreciated for outdoor activities and meal preparation.
After a test run at lunchtime, I found that the instructions for adding water were not very clear. Indeed, when you're in the middle of nowhere and you're asked to add 212 ml of water, it's not that easy! So I had more of a soup than a chili con carne. There could be a scale for this purpose. Unfortunately, I can't say whether this product would have been appreciated. Product : Chili sin carne bio LF 06-07-BI Best regards Pascal
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Response from Freezedried & Co
Thanks for your opinion! The vast majority of brands have added a graduation system to the inside or outside of their packaging to facilitate dosing in the middle of an adventure. We'll pass this information on to the manufacturer. Tip: you can rehydrate your meal in several stages to avoid overwatering. You can cover the first time, stir and wait, then add more water if necessary :) Team Lyo
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Michel M.
Rating: 4 out of 5
Some essential products missing over a long period of time. Backpacks come to mind.
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Response from Freezedried & Co
Hello, we are indeed experiencing delays for backpacks including Osprey, but it should not take long to arrive now. You can set an alert on the items you're interested in to receive an email when they're back in stock ;) Have a nice day!
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Comprador verificado
Rating: 4 out of 5
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Response from Freezedried & Co
Thank you for your feedback. The Lyophilized & Co team
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Nicolas B.
Rating: 4 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyophilise & Co team
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Nicolas B.
Rating: 4 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyophilise & Co team
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Nicolas B.
Rating: 4 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyophilise & Co team
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Theo M.
Rating: 4 out of 5
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Response from Freezedried & Co
Thank you :) The Lyophilise & Co team
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Theo M.
Rating: 4 out of 5
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Response from Freezedried & Co
Thank you :) The Lyophilise & Co team
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Theo M.
Rating: 4 out of 5
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Response from Freezedried & Co
Thank you :) The Lyophilise & Co team
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Nadia B.
Rating: 4 out of 5
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Response from Freezedried & Co
Thank you for taking the time to rate Lyophilise & Co. Thank you for your trust. The Lyophilise & Co team
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Nadia B.
Rating: 4 out of 5
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Response from Freezedried & Co
Thank you for taking the time to rate Lyophilise & Co. Thank you for your trust. The Lyophilise & Co team
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Nadia B.
Rating: 4 out of 5
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Response from Freezedried & Co
Thank you for taking the time to rate Lyophilise & Co. Thank you for your trust. The Lyophilise & Co team
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Julie B.
Rating: 4 out of 5
A great choice and fast delivery. Thank you and enjoy the ride!
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Response from Freezedried & Co
Thank you for your confidence in our products :) The Lyo team
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Theo D.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
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Theo D.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
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Theo D.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
C
Comprador verificado
Rating: 3 out of 5
The courier company SEUR Spain does not deliver the order where indicated. They did NOT notify me of the status of the shipment and left it somewhere else.
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Response from Freezedried & Co
Hello, thank you for your message. Your order has been shipped on time by our logistics department. Sometimes there can be delivery problems with the transport company SEUR Spain, for which we apologize. My colleagues will contact you today to find a solution. Have a nice day.
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Lucie D.
Rating: 4 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyophilise & Co team
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Lucie D.
Rating: 4 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyophilise & Co team
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Lucie D.
Rating: 4 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyophilise & Co team
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Manon M.
Rating: 4 out of 5
All is well A little expensive?
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Response from Freezedried & Co
Thank you for your feedback! Don't hesitate to take a look at our "Clearance" tab on our website to benefit from various discounts on food and equipment ;) The Lyophilise & Co team
C
Comprador verificado
Rating: 4 out of 5
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Response from Freezedried & Co
The Lyophilized & Co team thanks you for your note.
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Ethan T.
Rating: 4 out of 5
No problem
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Response from Freezedried & Co
Thank you for your comment! Have a nice day :) The Lyo team
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Michel P.
Rating: 4 out of 5
I like the speed of delivery and the variety of products.
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Response from Freezedried & Co
Thanks for your comment! Have a nice day ;) The Lyo team
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Camille D.
Rating: 3 out of 5
A Friday morning delivery for an order placed the previous Tuesday morning, despite a Chronopost relais recommandé, so that the order can be processed first.
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Response from Freezedried & Co
Hello, we apologize for this, due to a move in our logistics department and a peak in activity, we have been delayed in shipping orders. We hope you were able to get your parcel on time all the same. The Lyo Team
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Manon T.
Rating: 3 out of 5
Order reception deadline
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Response from Freezedried & Co
Hello, following the move of our logistics department, we've been delayed in the dispatch of parcels. We apologize for this, but we're in the process of catching up. Have a nice day!
C
Comprador verificado
Rating: 4 out of 5
Fast delivery and good prices
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Response from Freezedried & Co
Thank you for your comments after your order on our website :) The Lio team ???
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Elise T.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
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Elise T.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
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Elise T.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
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Lucas D.
Rating: 4 out of 5
I love: - the choice - the prices - the sorting possibilities on the site Less ... the delivery methods - no possibility of collection point - preparation sometimes a little long - deliveries by post not very flexible in the end a good 10jour to get these great products.
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Response from Freezedried & Co
Hello, thank you for your feedback! We're surprised that you weren't able to choose a relay point on the site, normally this is done without any problem after validating the basket. Next time this happens to you, don't hesitate to call us on 02.97.87.23.73 to solve the problem together! The Lyo team wishes you a good day ;)
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Michel D.
Rating: 4 out of 5
Very quick to prepare and great for trekking! However, being allergic to peanuts, I read the ingredients and allergens of all the products I bought but I still received one of the dishes with peanuts in it. Please reread the product sheets when you receive them ;)
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Response from Freezedried & Co
Hello, We apologize for this. Our suppliers sometimes change the composition of their recipes without notifying us so we must have missed it. Next time, please let us know the name of the recipe in question so that we can make the changes ;) The Lyo team
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Jean D.
Rating: 3 out of 5
wide choice of products but unfortunately delivery too slow (order placed on 21/08 ..... Delivery on 29/08
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Response from Freezedried & Co
Hello, Due to the relocation of our logistics department and a peak in activity, we have experienced a delay in the dispatch of orders. We apologize for this delay. Please do not hesitate to contact us by e-mail or by phone with your next order if you need your parcel more quickly. The Lyo Team
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Michel R.
Rating: 3 out of 5
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Response from Freezedried & Co
Thanks a lot for the note! The Lyo team ???
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Michel R.
Rating: 3 out of 5
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Response from Freezedried & Co
Thanks a lot for the note! The Lyo team ???
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Michel R.
Rating: 3 out of 5
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Response from Freezedried & Co
Thanks a lot for the note! The Lyo team ???
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Julie D.
Rating: 3 out of 5
Preparation and delivery time too long.
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Response from Freezedried & Co
Hello, Thank you for your order. Due to a peak in activity, we are experiencing a slight delay in the dispatch of orders. If yours is urgent, please do not hesitate to contact us on 02.97.87.23.73 or by e-mail at [email protected] so that we can dispatch it more quickly. The Lyo team wishes you a good day!
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Laurent R.
Rating: 3 out of 5
Order received yesterday. Made for survival bag. Disappointed to see a Gourmiz coconut cereal bar expired on 7/25/23. Especially with large order. I don't see how I can put it in a survival bag .
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Response from Freezedried & Co
Thank you for your order. We apologize for the storage date problem, our customer service will contact you to see with you what to do to solve this problem. Have a nice day from the Lyo team.
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Verified buyer
Rating: 3 out of 5
FD&Co provides a huge variety of products and an amazing one stop shop for all things outdooor, particularly food. The site layout is amazing and the and the information is displayed is super helpful (although some of the filters when choosing products were not working). However the stocks were not up to date and they did not have a series of products that I ordered, which not only changed the order but also delayed the delivery which was not in the indicated timeframe. This said they were super helpful and quick to respond in the support channels, and after that shipped the revised order quickly.
Response from Freezedried & Co
Hello, Thank you for your feedback. We've taken your feedback on the filters into account. For your order, we apologise for these problems. Having recently moved our logistics department, we're experiencing some problems but we're working on resolving them. The whole team wishes you a good day!
Thank you very much for your feedback! The Lyophilise & Co team
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Camille T.
Rating: 4 out of 5
R.A.S
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Response from Freezedried & Co
Thank you for taking the time to rate Lyophilise & Co. Thank you for your trust. The Lyophilise & Co team
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Lucas D.
Rating: 4 out of 5
Perfect but long delivery
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Response from Freezedried & Co
Thank you for your confidence in our website! Indeed, having moved our logistics warehouse a short while ago, we have been delayed in the preparation of orders. Please accept our apologies for this :) The Lyo Team
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Lucie R.
Rating: 4 out of 5
Fast delivery, great prices and a clear website to find your way around!
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Response from Freezedried & Co
Thank you for your feedback and your confidence! The Lyo team :)
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Theo B.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
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Theo B.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
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Theo B.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
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Miguel G.
Rating: 4 out of 5
Well-prepared / packed parcel. The delivery of my order to the carrier could have been quicker, hence the missing star.
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Response from Freezedried & Co
Thank you very much for your feedback! Indeed, due to the move of our logistics department this weekend, we have been delayed in the dispatch of parcels, we apologize for this. The Lyophilise & Co team
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Verified buyer
Rating: 4 out of 5
Very quick deliver Shipping cost to high
Response from Freezedried & Co
Thank you for your feedback! The Freezedried & Co team
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Hugo B.
Rating: 4 out of 5
Quality website and products at attractive prices
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Response from Freezedried & Co
Thank you very much for your feedback! The Lyophilise & Co team
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Claire D.
Rating: 3 out of 5
Hi I found the prices correct, the choice and the whole site very pleasant but, there is always a but, even several: - my order made on June 20th arrived only on the 27th, it is not very serious but could be improved - I ordered products, cakes not to name them, and even before tasting them I am disappointed: the advertised weight of 200g is not what I received (around 150g), not to mention the resulting calories, which limit my interest in these items, and what about the enormous packaging for this little cake? - I'm also worried about the travel meals, whose bags are inflated with air. Maybe it's nothing serious, but it remains to be seen. I'll wait to see if the products are OK in the end, and will no doubt test other products again before making a final judgement.
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Response from Freezedried & Co
Thank you for your comment, we have taken your feedback into account. Concerning the delivery time, we have shipped your parcel on time. Unfortunately, the carrier encountered a delivery problem which delayed the delivery time. We apologize for the inconvenience. Concerning the weight of the cakes, this is a small local artisanal caterer and production can vary. We'll be updating the information on the site and taking care with future deliveries. And finally, for the Voyager bags, this is quite normal. Don't worry, this is their manufacturing process. Thank you for your understanding, and happy testing!
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James T.
Rating: 4 out of 5
Fast, pleasant and intuitive site
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Response from Freezedried & Co
Thank you for your feedback. The Lyo team :)
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Isabel R.
Rating: 4 out of 5
Choice. Fast delivery time.
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Response from Freezedried & Co
Thank you very much for your feedback! The Lyophilise & Co team
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Comprador verificado
Rating: 3 out of 5
The delivery of the order was fast, the products were well wrapped and in good condition, we haven't tried them yet. Freeze-dried products are quite expensive. It would be nice if they offered some discount , some product offer or put free shipping. Otherwise very good.
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Response from Freezedried & Co
Hello, thank you for your message. Currently there are destocking offers before the move from our company. You can find all available discounts here: https://www.liofilizado.es/desalmacenaje-c-3563 :) We hope it works for you. Have a nice day.
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Hugo R.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
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Hugo R.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
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Hugo R.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
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Lucas M.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note :) The Lyo team
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Lucas M.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note :) The Lyo team
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Lucas M.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note :) The Lyo team
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Marie D.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
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Marie D.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
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Marie D.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
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