Ordering from Freezedried & Co is described as straightforward, with many customers highlighting the ease of the process. The shipping speed consistently impresses, with numerous reviews noting deliveries occurring within one to three days, often ahead of expectations. Customers express strong satisfaction with the quality of the freeze-dried products, praising their taste and generous portions, which are particularly appreciated for outdoor activities and meal preparation.
Please do not hesitate to contact us if you have encountered a problem with your order. The Lyo team
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Olivia J.
Rating: 4 out of 5
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Please do not hesitate to contact us if you have encountered a problem with your order. The Lyo team
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Hugo P.
Rating: 4 out of 5
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Did something go wrong with your order? Tell us what we can do better :) The Lyo team
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Hugo P.
Rating: 4 out of 5
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Did something go wrong with your order? Tell us what we can do better :) The Lyo team
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Antoine T.
Rating: 4 out of 5
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Please do not hesitate to contact us if you have encountered a problem with your order. The Lyo team
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Antoine T.
Rating: 4 out of 5
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Please do not hesitate to contact us if you have encountered a problem with your order. The Lyo team
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Antoine T.
Rating: 4 out of 5
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Please do not hesitate to contact us if you have encountered a problem with your order. The Lyo team
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Lucas R.
Rating: 4 out of 5
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Please do not hesitate to contact us if you have encountered a problem with your order. The Lyo team
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Lucas R.
Rating: 4 out of 5
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Please do not hesitate to contact us if you have encountered a problem with your order. The Lyo team
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Lucas R.
Rating: 4 out of 5
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Please do not hesitate to contact us if you have encountered a problem with your order. The Lyo team
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Karim B.
Rating: 3 out of 5
Long delivery times and not necessarily followed up all the time
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Response from Freezedried & Co
We apologize for the delay. Unfortunately, delivery times are beyond our control, but we do our best to ship quickly. Please do not hesitate to contact our customer service department by phone 02 97 87 23 73 or by e-mail [email protected] so that we can help you. The Lyo Team
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Lucas R.
Rating: 4 out of 5
Speed of order, quality, taste. Price per weight too high.
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Thank you for your feedback! We'll take your comment about the price into account. The Lyo team ???
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Carlos F.
Rating: 4 out of 5
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Please do not hesitate to contact us if you have encountered a problem with your order. The Lyo team
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Carlos F.
Rating: 4 out of 5
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Please do not hesitate to contact us if you have encountered a problem with your order. The Lyo team
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Carlos F.
Rating: 4 out of 5
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Please do not hesitate to contact us if you have encountered a problem with your order. The Lyo team
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Fatima B.
Rating: 4 out of 5
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Did something go wrong with your order? Tell us what we can do better :) The Lyo team
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Fatima B.
Rating: 4 out of 5
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Did something go wrong with your order? Tell us what we can do better :) The Lyo team
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Fatima B.
Rating: 4 out of 5
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Did something go wrong with your order? Tell us what we can do better :) The Lyo team
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Michel R.
Rating: 4 out of 5
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Please do not hesitate to contact us if you have encountered a problem with your order. The Lyo team
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Michel R.
Rating: 4 out of 5
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Please do not hesitate to contact us if you have encountered a problem with your order. The Lyo team
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Michel R.
Rating: 4 out of 5
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Please do not hesitate to contact us if you have encountered a problem with your order. The Lyo team
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Sophie R.
Rating: 4 out of 5
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Please do not hesitate to contact us if you have encountered a problem with your order. The Lyo team
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Sophie R.
Rating: 4 out of 5
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Please do not hesitate to contact us if you have encountered a problem with your order. The Lyo team
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Sophie R.
Rating: 4 out of 5
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Please do not hesitate to contact us if you have encountered a problem with your order. The Lyo team
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Michel M.
Rating: 4 out of 5
Review the payment deadline, payment almost on the order date before shipment is not very pleasant or very communicative.
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Response from Freezedried & Co
Thank you for taking the time to leave this review! We'll take note of your suggestion? The Lyo Team
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Nicolas M.
Rating: 4 out of 5
Carefully prepared coli with quality products (not yet tested).
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Thank you for your feedback. The Lyo team :)
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Alejandro M.
Rating: 4 out of 5
Good products but the box arrived ripped open and rescotched.
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Response from Freezedried & Co
We're sorry to hear that your box arrived ripped open and rescotched. We do our utmost to ensure the safe transport of our products, but unfortunately we have no control over the carriers. We will report this problem to our logistics department. Thank you for your understanding and for your feedback. The Lyo team
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Sophie L.
Rating: 4 out of 5
Hello. I was entitled to a second free lunch because I ordered two packs which included a free lunch. I only got one. The order system didn't take it into account. Too bad for me. too bad. bye [email protected]
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Guillaume D.
Rating: 3 out of 5
Delayed orders not able to test them before thank you before department
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Response from Freezedried & Co
We apologize for the delay. Unfortunately, delivery times are out of our control, but we do our best to ship quickly. Thank you for your patience. The Lyo Team
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Manon P.
Rating: 4 out of 5
Top-notch customer service Automatic feedback on order and package status could be improved. Slow delivery partner to Belgium
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Thank you very much for your feedback! We take note of your suggestions?
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Pierre R.
Rating: 4 out of 5
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Please do not hesitate to contact us if you have encountered a problem with your order. The Lyo team
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Pierre R.
Rating: 4 out of 5
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Please do not hesitate to contact us if you have encountered a problem with your order. The Lyo team
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Pierre R.
Rating: 4 out of 5
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Please do not hesitate to contact us if you have encountered a problem with your order. The Lyo team
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Nicolas D.
Rating: 4 out of 5
+ The choice is substantial and the prices average. - The order processing time is long before shipping compared to other sites...
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Response from Freezedried & Co
Thank you for your feedback. We confirm that your order was dispatched within 48 working hours, in accordance with our usual practices. However, due to the May bank holidays, the delivery time may be slightly affected. We appreciate your understanding and patience. The Lyo Team ???
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Sabrina R.
Rating: 4 out of 5
Wait for delivery or at least shipment before debiting payments.
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Thank you for your feedback. Your comments are invaluable to us and help us improve our service. The Lyo Team ???
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Pierre D.
Rating: 4 out of 5
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Please do not hesitate to contact us if you have encountered a problem with your order. The Lyo team
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Pierre D.
Rating: 4 out of 5
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Please do not hesitate to contact us if you have encountered a problem with your order. The Lyo team
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Pierre D.
Rating: 4 out of 5
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Please do not hesitate to contact us if you have encountered a problem with your order. The Lyo team
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Hugo L.
Rating: 4 out of 5
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Did something go wrong with your order? Tell us what we can do better :) The Lyo team
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Hugo L.
Rating: 4 out of 5
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Did something go wrong with your order? Tell us what we can do better :) The Lyo team
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Hugo L.
Rating: 4 out of 5
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Did something go wrong with your order? Tell us what we can do better :) The Lyo team
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Jean M.
Rating: 4 out of 5
Wide choice, efficient and good soap
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Thank you for your feedback! The Lyo team
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Laurent T.
Rating: 4 out of 5
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Please do not hesitate to contact us if you have encountered a problem with your order. The Lyo team
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Laurent T.
Rating: 4 out of 5
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Please do not hesitate to contact us if you have encountered a problem with your order. The Lyo team
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Laurent T.
Rating: 4 out of 5
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Please do not hesitate to contact us if you have encountered a problem with your order. The Lyo team
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Laurent D.
Rating: 4 out of 5
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Did something go wrong with your order? Tell us what we can do better :) The Lyo team
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Laurent D.
Rating: 4 out of 5
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Did something go wrong with your order? Tell us what we can do better :) The Lyo team
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Laurent D.
Rating: 4 out of 5
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Did something go wrong with your order? Tell us what we can do better :) The Lyo team
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Claire D.
Rating: 4 out of 5
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Claire D.
Rating: 4 out of 5
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Claire D.
Rating: 4 out of 5
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Guillaume R.
Rating: 4 out of 5
Lots of choice, not always the cheapest or best price but top service
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Many thanks for your review! We take note of your comment?
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Hugo D.
Rating: 4 out of 5
I appreciated: - the variety of products on offer - the ease and speed of ordering With an order of almost 100 euros, I would have appreciated being able to test a cereal bar or a sample of another product on offer.
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Thank you very much for your feedback! We take note of your suggestion?
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Comprador verificado
Rating: 4 out of 5
Fast order, no complaints.
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Thank you very much :) The Lyophilized & Co team
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Michel M.
Rating: 4 out of 5
A wide variety of freeze-dried dishes. But a few more green vegetables and legumes could make the range even richer!
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Thank you for your feedback! We take note of your suggestion?
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Anais D.
Rating: 4 out of 5
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Please do not hesitate to contact us if you have encountered a problem with your order. The Lyo team
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Anais D.
Rating: 4 out of 5
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Please do not hesitate to contact us if you have encountered a problem with your order. The Lyo team
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Anais D.
Rating: 4 out of 5
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Please do not hesitate to contact us if you have encountered a problem with your order. The Lyo team
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Comprador verificado
Rating: 4 out of 5
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Response from Freezedried & Co
Please do not hesitate to contact us if you have any problems with your order. The Lio Team
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Lucas R.
Rating: 4 out of 5
Wide choice of brands and dishes, and easy to sort according to need.
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Response from Freezedried & Co
Thank you for your comment? we hope you like our products! The Lyo team
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Lucie B.
Rating: 4 out of 5
Very fast and complete order in good condition. I didn't put 5* because the box was torn (badly taped) and there was only 1 cereal bar as a gift for an order of over 900... but that's a detail. I will definitely recommend this site ????
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Response from Freezedried & Co
Thank you for your feedback! We are pleased that you received your order quickly and intact. We take note of your comments about the packaging and the gift. As a thank you for your loyalty, we've set up a loyalty program that allows you to earn points with every order you place! The Lyo Team
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Lucas T.
Rating: 4 out of 5
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Please do not hesitate to contact us if you have encountered a problem with your order. The Lyo team
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Lucas T.
Rating: 4 out of 5
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Please do not hesitate to contact us if you have encountered a problem with your order. The Lyo team
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Lucas T.
Rating: 4 out of 5
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Please do not hesitate to contact us if you have encountered a problem with your order. The Lyo team
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Guillaume R.
Rating: 4 out of 5
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Please do not hesitate to contact us if you have encountered a problem with your order. The Lyo team
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Guillaume R.
Rating: 4 out of 5
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Response from Freezedried & Co
Please do not hesitate to contact us if you have encountered a problem with your order. The Lyo team
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Guillaume R.
Rating: 4 out of 5
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Response from Freezedried & Co
Please do not hesitate to contact us if you have encountered a problem with your order. The Lyo team
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Anais P.
Rating: 4 out of 5
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Please do not hesitate to contact us if you have encountered a problem with your order. The Lyo team
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Anais P.
Rating: 4 out of 5
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Response from Freezedried & Co
Please do not hesitate to contact us if you have encountered a problem with your order. The Lyo team
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Anais P.
Rating: 4 out of 5
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Please do not hesitate to contact us if you have encountered a problem with your order. The Lyo team
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Marie M.
Rating: 4 out of 5
Fast delivery. I must test the products now.
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Response from Freezedried & Co
Thank you for your comment? we hope you like our products! The Lyo team
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Guillaume L.
Rating: 4 out of 5
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Response from Freezedried & Co
Please do not hesitate to contact us if you have encountered a problem with your order. The Lyo Team ???
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Guillaume L.
Rating: 4 out of 5
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Response from Freezedried & Co
Please do not hesitate to contact us if you have encountered a problem with your order. The Lyo Team ???
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Guillaume L.
Rating: 4 out of 5
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Please do not hesitate to contact us if you have encountered a problem with your order. The Lyo Team ???
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Theo P.
Rating: 4 out of 5
I won't be using my dishes until mid-May.
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Response from Freezedried & Co
Thank you for your confidence in us, and don't hesitate to leave us your opinion once you've tasted the dishes :) The Lyo team
L
Laurent R.
Rating: 4 out of 5
Delivery is usually faster. Everything else is perfect.
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Response from Freezedried & Co
Thank you for your confidence and loyalty. Indeed, delivery times may be extended due to peaks in activity, up to 72 hours. If you need your order quickly, we invite you to choose our Chrono option, which guarantees delivery within 24 hours. The Lyo Team ???
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