Latest positive customer reviews

5 /5

★★★★★

The team is friendly and responsive, well done!

Sofia F.

14/12/2021 at 07h40

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Answer from Freezedried & Co

14/12/2021

Thank you for your kind review! The Lyo team

5 /5

★★★★★

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Jean M.

14/12/2021 at 06h54

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Answer from Freezedried & Co

14/12/2021

Thanks for the note ????? 🙂 The Lyo team

5 /5

★★★★★

Jean M.

14/12/2021 at 06h54

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Answer from Freezedried & Co

14/12/2021

Thanks for the note ????? 🙂 The Lyo team

5 /5

★★★★★

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Jean M.

14/12/2021 at 06h54

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Answer from Freezedried & Co

14/12/2021

Thanks for the note ????? 🙂 The Lyo team

5 /5

★★★★★

Fast delivery, I can't give an opinion on the items as they are gifts.

Antoine D.

13/12/2021 at 09h46

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Answer from Freezedried & Co

14/12/2021

Thank you for your feedback. We completely understand 🙂 Happy holidays. The Lyo Team

5 /5

★★★★★

Reliable advice and a wide range of products to suit every taste. Current stock displayed to help you make the right choice. Perfect.

Anais M.

13/12/2021 at 08h29

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Answer from Freezedried & Co

14/12/2021

The Lyo team thanks you for this nice review 😉

4 /5

★★★★☆

Excellent product. The only thing is that the inside zip is not closed properly. Do not take into account the change of delivery address.

Michel M.

12/12/2021 at 10h44

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Answer from Freezedried & Co

13/12/2021

Thank you for your feedback. My colleague has taken the necessary steps in our back office, however we are experiencing computer bugs on some carrier changes. I'm sorry about this. Concerning the zip, normally the bags are sealed, and the zip can indeed be opened without damaging the bag. However, if there's a hole, or the meal escapes from the bag, please contact us for an exchange. The Lyo team

5 /5

★★★★★

Recommend, great products, delivered very quickly.

Sophie M.

12/12/2021 at 10h25

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Answer from Freezedried & Co

13/12/2021

Many thanks for your feedback. The Lyophilise & Co team

4 /5

★★★★☆

My order included a sachet of perronin. Unfortunately, the sachet was at the very bottom of the box. As a result, the pressure of other things during transport or packaging caused the bag to open. If you touch the bag where the fastener is, you can feel that it's open. I haven't yet cut the first part marked tear to open. That's where it's open. Just a centimetre long. But that's enough for the powder to come out when I handle the bag. I think this incident can happen to you again if there's too much pressure on one or more pouches. For example, if the package falls when being transported on the various conveyors. If not, everything else is fine.

Jean B.

11/12/2021 at 17h51

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Answer from Freezedried & Co

13/12/2021

Thank you for your feedback and I'm sorry about this incident. My customer service colleagues will get back to you to rectify the situation. Kind regards. The Lyo team.

5 /5

★★★★★

Very fast delivery! Very well protected parcel! Very serious work from all service staff! Excellent online seller! Don't change a thing, everything's fine as it is!

Guillaume D.

11/12/2021 at 16h46

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Answer from Freezedried & Co

13/12/2021

Wow! Thank you for your opinion, our little team is keen to do well, so a big thank you for this feedback and for your trust 🙂 The Lyo Team

5 /5

★★★★★

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Camille M.

10/12/2021 at 21h09

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Answer from Freezedried & Co

13/12/2021

Thanks for the note ????? 🙂 The Lyo team

5 /5

★★★★★

Camille M.

10/12/2021 at 21h09

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Answer from Freezedried & Co

13/12/2021

Thanks for the note ????? 🙂 The Lyo team

5 /5

★★★★★

-

Camille M.

10/12/2021 at 21h09

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Answer from Freezedried & Co

13/12/2021

Thanks for the note ????? 🙂 The Lyo team

5 /5

★★★★★

Everything was perfect!

Verified Buyer

10/12/2021 at 12h54

Answer from Freezedried & Co

03/01/2022

Thank you for your feedback following your order placed on our site 🙂 The Freezedried & Co team

5 /5

★★★★★

Product quality, speed of delivery

Guillaume P.

10/12/2021 at 09h38

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Answer from Freezedried & Co

13/12/2021

Thank you for your feedback. The Lyo team 🙂

5 /5

★★★★★

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Michel T.

10/12/2021 at 09h29

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Answer from Freezedried & Co

13/12/2021

Thanks for the note ????? 🙂 The Lyo team

5 /5

★★★★★

Michel T.

10/12/2021 at 09h29

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Answer from Freezedried & Co

13/12/2021

Thanks for the note ????? 🙂 The Lyo team

5 /5

★★★★★

-

Michel T.

10/12/2021 at 09h29

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Answer from Freezedried & Co

13/12/2021

Thanks for the note ????? 🙂 The Lyo team

5 /5

★★★★★

R.A.S

Pierre R.

10/12/2021 at 08h47

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Answer from Freezedried & Co

13/12/2021

Thanks for your comment! Have a nice day 😉 The Lyo team

5 /5

★★★★★

Serious and attentive to your customers.

Nadia R.

09/12/2021 at 18h00

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Answer from Freezedried & Co

13/12/2021

Thank you for your comment! Have a nice day 😉 The Lyo team

5 /5

★★★★★

-

Manon D.

09/12/2021 at 17h12

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Answer from Freezedried & Co

13/12/2021

Thanks for the note ????? 🙂 The Lyo team

5 /5

★★★★★

Manon D.

09/12/2021 at 17h12

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Answer from Freezedried & Co

13/12/2021

Thanks for the note ????? 🙂 The Lyo team

5 /5

★★★★★

-

Manon D.

09/12/2021 at 17h12

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Answer from Freezedried & Co

13/12/2021

Thanks for the note ????? 🙂 The Lyo team

5 /5

★★★★★

Super site that only sells good equipment. Perfect service with real people on the phone to follow up and help you if you have any problems. Thanks to the whole team, keep up the good work!

Sophia B.

09/12/2021 at 16h33

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Answer from Freezedried & Co

13/12/2021

Wow! Thank you for your opinion, our little team is keen to do well, so a big thank you for this feedback and for your trust 🙂 The Lyo Team

5 /5

★★★★★

Very fast, well packaged, very professional. I recommend

Elise D.

09/12/2021 at 12h42

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Answer from Freezedried & Co

13/12/2021

Thanks for your feedback, we'll pass it on to our great logistics colleagues 🙂 The Lyo team

5 /5

★★★★★

Fast delivery, product conforms. Only one remark The shipping box is huge compared to the product.

Hugo D.

09/12/2021 at 09h44

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Answer from Freezedried & Co

13/12/2021

Thank you for your feedback. My logistics colleagues remember your order... We were out of small cartons the day your order was shipped, and there were no second-hand cartons in the warehouse. They preferred to ship rather than wait for our supplier to restock. Thank you for your understanding.

5 /5

★★★★★

Lots of references and choice, so top-notch Serious company

Lucas L.

09/12/2021 at 08h32

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Answer from Freezedried & Co

13/12/2021

Thanks for your comment! Have a nice day 😉 The Lyo team

5 /5

★★★★★

Delivery time and products in line with my expectations!

Antoine D.

09/12/2021 at 06h35

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Answer from Freezedried & Co

09/12/2021

Many thanks for your feedback. The Lyophilise & Co team

5 /5

★★★★★

As soon as ordered, as soon as received! Delighted with my order.

Claire R.

08/12/2021 at 17h22

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Answer from Freezedried & Co

09/12/2021

Thanks for your feedback, we'll pass it on to our great logistics colleagues 🙂 The Lyo team

5 /5

★★★★★

Incredibly fast delivery

Lucas R.

08/12/2021 at 12h49

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Answer from Freezedried & Co

09/12/2021

Thanks for your feedback, we'll pass it on to our great logistics colleagues 🙂 But also to our carriers! The Lyo Team

5 /5

★★★★★

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Laurent L.

08/12/2021 at 12h15

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Answer from Freezedried & Co

09/12/2021

Thanks for the note ????? 🙂 The Lyo team

5 /5

★★★★★

Laurent L.

08/12/2021 at 12h15

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Answer from Freezedried & Co

09/12/2021

Thanks for the note ????? 🙂 The Lyo team

5 /5

★★★★★

-

Laurent L.

08/12/2021 at 12h15

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Answer from Freezedried & Co

09/12/2021

Thanks for the note ????? 🙂 The Lyo team

5 /5

★★★★★

I like the wide selection and the prices, which I find lower than some competitors.

Antoine D.

08/12/2021 at 11h36

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Answer from Freezedried & Co

09/12/2021

The Lyo team would like to thank you for taking the time to write this comprehensive review 😉 Thank you for your trust and loyalty!

4 /5

★★★★☆

Product color not in accordance with the website photo .blue on the website and grey with a vague bluish hue on the knife .... nice product ....but a frustration all the same ....

Claire L.

08/12/2021 at 10h23

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Answer from Freezedried & Co

09/12/2021

Thank you for your confidence. For our part, the visual does include shades with grey and blue areas, but in fact the shade seems random. If the product doesn't suit you, we can send you a return label so that you can send it back to us, either for an exchange with another model of the same value, or for a refund. It's up to you. I invite you to contact us on team (at)lyophilise.com or by phone 02 97 87 23 73 to let us know your choice. Have a nice day. The Lyo team

5 /5

★★★★★

Responsive customer service, there was an error on a product ... The exchange went well, nothing to say. Serious site.

Theo R.

07/12/2021 at 14h54

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Answer from Freezedried & Co

08/12/2021

Many thanks for your understanding and trust! The Lyo team 😉

5 /5

★★★★★

-

Michel B.

07/12/2021 at 09h31

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Answer from Freezedried & Co

08/12/2021

Thanks for the note! The Lyophilise & Co team

5 /5

★★★★★

-

Michel B.

07/12/2021 at 09h31

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Answer from Freezedried & Co

08/12/2021

Thanks for the note! The Lyophilise & Co team

5 /5

★★★★★

Verified Buyer

06/12/2021 at 14h47

Answer from Freezedried & Co

06/12/2021

Thank you for this rating! The Freezedried & Co team

5 /5

★★★★★

Perfect and fast delivery, as always 🙂

Hugo R.

06/12/2021 at 12h16

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Answer from Freezedried & Co

07/12/2021

Thank you for your trust and loyalty 🙂 The Lyo team

Company name	Freezedried & Co
Address	6 bis, rue du sous-marin Venus 56100 Lorient
Phone	+33297872373
Email	[email protected]
Company number	RCS LORIENT 520 007 543 00041
Website	https://www.freezedriedandco.com/