★★★★★
based on 11218 reviews published
Latest customer reviews
I did not arrive at the desired time and they do not answer us for the return
We sincerely apologize for the delay in the delivery of your order.
This delay was due to a specific stock error, for which we apologize.
As a commercial gesture, we would like to offer you a discount for your next purchase.
Additionally, after checking our communications, we have not received any return request from you. If you still wish to make it, we will be happy to assist you.
Thank you for your understanding,
Correct product and order delivered quickly.
I am satisfied with the product and it meets what I wanted
Tasty and plentiful
Always on top, I have been a loyal customer for years and that will continue
Everything is correct. The only downside is that you say you send it the same day if everything is in stock and in my case that was not true
Quality service (availability, speed of shipping of the ordered goods) Thank you
Everything perfect
Simple and quick order. Thank you for your efficiency!
Very good products! It's tasty and reassuring, we were very happy 🙂
Everything in order
Fast and compliant delivery
Very good
Perfect!
Super essential product for true relaxation at a low weight. I love it!
Order as expected sent in a few days
Good price/performance ratio and communication. Fast delivery.
Top-notch, very responsive customer service!
Top quality products, for those of us who like to carry in the backpack and go on multi-day hikes
It was the first time I ordered and I was very satisfied with the result. I had to leave for the mountains a week later, and I received everything a day before. The food was good, and the portions were really nice! I couldn't even finish the whole dish (after, I had a small appetite.. but still 🙂 I recommend it, and I won't hesitate to order again myself!
Simple and fast order! Meeting the criteria! First for the kids who loved the menu! It fills the belly well! Perfect for our family camping trip.
Super. I approve 100%. Very nice customer service.
Great selection, good prices, took 2 weeks to arrive though. Not uk based, ships from france
Very serious shop, huge range of quality products (food and material), I recommend
Quick delivery, competitive pricing, broad range of products.
Fast delivery, we tasted the vegetable puree and it is good. For the rest, we did not have the opportunity.
Everything perfect.
Nothing to report, fast and efficient service, products conform to the order
The site gives a completely false dimension of the spoon which makes it perfectly useless for me, I send an email to indicate the problem and request a refund but I receive nothing, not even a response... Lack of seriousness, lack of respect for the customer. Unbearable
Thank you for taking the time to share your feedback. We are sincerely sorry to hear that the spoon did not meet your expectations and that you did not receive a response to your request. Your satisfaction is our priority and we will ensure that your message is addressed as soon as possible. We value every feedback and are actively working to improve our service. Please do not hesitate to contact us directly, we are here to help you.
Best regards,
The Lyophilise & Co team
Delighted with my experience, very fast shipping and careful packaging.
The flavor is much better than expected so far. And the price is somewhat high but worth it.
Fast delivery, very good products, I recommend
I appreciated the large selection of quality products and the speed of delivery. Additionally, a 10% discount on my entire order.
Fast shipping, perfect!
I placed an initial order that never arrived, I contacted the company for another shipment which I received the next day, very friendly phone reception and top-notch responsiveness, great choice of products (food, hiking,...) on the site. I highly recommend this company.
Competitive prices, top order tracking, very professional phone reception
Top quality material, correct price and especially top customer service. Following a carrier problem, my order was not going to arrive on time for my vacation departure. A call in the morning, a new item shipped in the morning and received the next day: thank you again!
Super good and yet I ate vegetables thanks to my wife.
The transport company very bad
Too many difficulties in placing an order for mostly unavailable products.
Thank you for taking the time to share your feedback. We are sorry to hear that you encountered difficulties with your order, particularly with the unavailable products. Your feedback is valuable and we are constantly working to improve our site and our offerings. Please do not hesitate to contact us directly if you need assistance with your future orders.
Best regards,
The Lyophilise & Co team