/10
★★★★★
based on 9778 reviews published
★★★★★
based on 9778 reviews published
Latest customer reviews
5
/5
★★★★★
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Jean M.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5
/5
★★★★★
Jean M.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5
/5
★★★★★
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Jean M.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5
/5
★★★★★
Fast delivery, I can't give an opinion on the items as they are gifts.
Antoine D.
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Answer from Freezedried & Co
Thank you for your feedback. We completely understand 🙂 Happy holidays. The Lyo Team
2
/5
★★☆☆☆
Unfortunately I did not receive the coli. I have filed a complaint with the Belgian carrier Bpost. File: 1-39418525852.
Guillaume T.
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Answer from Freezedried & Co
Sorry for this incident. I have received your email exchanges with my colleagues, who have opened an inquiry with the carrier and will get back to you as soon as possible. The Lyo team
5
/5
★★★★★
Reliable advice and a wide range of products to suit every taste. Current stock displayed to help you make the right choice. Perfect.
Anais M.
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Answer from Freezedried & Co
The Lyo team thanks you for this nice review 😉
4
/5
★★★★☆
Excellent product. The only thing is that the inside zip is not closed properly. Do not take into account the change of delivery address.
Michel M.
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Answer from Freezedried & Co
Thank you for your feedback. My colleague has taken the necessary steps in our back office, however we are experiencing computer bugs on some carrier changes. I'm sorry about this. Concerning the zip, normally the bags are sealed, and the zip can indeed be opened without damaging the bag. However, if there's a hole, or the meal escapes from the bag, please contact us for an exchange. The Lyo team
5
/5
★★★★★
Recommend, great products, delivered very quickly.
Sophie M.
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Answer from Freezedried & Co
Many thanks for your feedback. The Lyophilise & Co team
4
/5
★★★★☆
My order included a sachet of perronin. Unfortunately, the sachet was at the very bottom of the box. As a result, the pressure of other things during transport or packaging caused the bag to open. If you touch the bag where the fastener is, you can feel that it's open. I haven't yet cut the first part marked tear to open. That's where it's open. Just a centimetre long. But that's enough for the powder to come out when I handle the bag. I think this incident can happen to you again if there's too much pressure on one or more pouches. For example, if the package falls when being transported on the various conveyors. If not, everything else is fine.
Jean B.
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Answer from Freezedried & Co
Thank you for your feedback and I'm sorry about this incident. My customer service colleagues will get back to you to rectify the situation. Kind regards. The Lyo team.
5
/5
★★★★★
Very fast delivery! Very well protected parcel! Very serious work from all service staff! Excellent online seller! Don't change a thing, everything's fine as it is!
Guillaume D.
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Answer from Freezedried & Co
Wow! Thank you for your opinion, our little team is keen to do well, so a big thank you for this feedback and for your trust 🙂 The Lyo Team
5
/5
★★★★★
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Camille M.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5
/5
★★★★★
Camille M.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5
/5
★★★★★
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Camille M.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5
/5
★★★★★
Everything was perfect!
Verified Buyer
Answer from Freezedried & Co
Thank you for your feedback following your order placed on our site 🙂 The Freezedried & Co team
5
/5
★★★★★
Product quality, speed of delivery
Guillaume P.
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Answer from Freezedried & Co
Thank you for your feedback. The Lyo team 🙂
5
/5
★★★★★
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Michel T.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5
/5
★★★★★
Michel T.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5
/5
★★★★★
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Michel T.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5
/5
★★★★★
R.A.S
Pierre R.
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Answer from Freezedried & Co
Thanks for your comment! Have a nice day 😉 The Lyo team
5
/5
★★★★★
Serious and attentive to your customers.
Nadia R.
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Answer from Freezedried & Co
Thank you for your comment! Have a nice day 😉 The Lyo team
5
/5
★★★★★
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Manon D.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5
/5
★★★★★
Manon D.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5
/5
★★★★★
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Manon D.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5
/5
★★★★★
Super site that only sells good equipment. Perfect service with real people on the phone to follow up and help you if you have any problems. Thanks to the whole team, keep up the good work!
Sophia B.
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Answer from Freezedried & Co
Wow! Thank you for your opinion, our little team is keen to do well, so a big thank you for this feedback and for your trust 🙂 The Lyo Team
5
/5
★★★★★
Very fast, well packaged, very professional. I recommend
Elise D.
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Answer from Freezedried & Co
Thanks for your feedback, we'll pass it on to our great logistics colleagues 🙂 The Lyo team
5
/5
★★★★★
Fast delivery, product conforms. Only one remark The shipping box is huge compared to the product.
Hugo D.
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Answer from Freezedried & Co
Thank you for your feedback. My logistics colleagues remember your order... We were out of small cartons the day your order was shipped, and there were no second-hand cartons in the warehouse. They preferred to ship rather than wait for our supplier to restock. Thank you for your understanding.
5
/5
★★★★★
Lots of references and choice, so top-notch Serious company
Lucas L.
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Answer from Freezedried & Co
Thanks for your comment! Have a nice day 😉 The Lyo team
5
/5
★★★★★
Delivery time and products in line with my expectations!
Antoine D.
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Answer from Freezedried & Co
Many thanks for your feedback. The Lyophilise & Co team
5
/5
★★★★★
As soon as ordered, as soon as received! Delighted with my order.
Claire R.
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Answer from Freezedried & Co
Thanks for your feedback, we'll pass it on to our great logistics colleagues 🙂 The Lyo team
5
/5
★★★★★
Incredibly fast delivery
Lucas R.
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Answer from Freezedried & Co
Thanks for your feedback, we'll pass it on to our great logistics colleagues 🙂 But also to our carriers! The Lyo Team