★★★★★
based on 11218 reviews published
Latest customer reviews
First order and not the least! A first for freeze-dried meals. The order and delivery went well, despite 1 item being unavailable. The after-sales service seems to be very attentive, which is nice. I can't wait to taste everything
Quality products. Top-notch customer service: helpful, responsive, enterprising and very friendly! Thanks to the team
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Product selection Delivery times
After 8 days I am still waiting, in addition to delaying my departure by days. It's a pity!
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1st order perfect, fast delivery, complete, products already tried and very good.
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Fast response times
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When the order leaves the same day, it's the best. Unfortunately, I ordered without using the Piwan discount. Too bad for me.
Product conforms to specifications, fast and careful delivery. There's nothing left to do but enjoy the summits.
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Lots of variety, impeccable and fast service. Very good attention.
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Once in a while, one of the products in my order arrived damaged, despite careful packaging. I called customer service, who immediately offered to replace it. It's very reassuring to know that in the event of a problem, a satisfactory solution can be found (as far as possible); this is not always the case with other merchants 😉 I'd like to thank the entire lyophilise.fr team for their seriousness, responsiveness, sound advice and, above all, their courtesy. 🙂
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Very serious site I recommend
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I ordered freeze-dried food for 6 people for 5 (estimated duration of an ocean race). A balanced suggestion in terms of calories would have been nice. Otherwise, the sute is really well done.
Very fast delivery and protected parcel! Site par excéllence trop top! A very good working team and serious in their online service! I recommend the site for future customers!
Perfect. The first time there were some delivery problems but without any problem they refunded me the money. This second time everything perfectly, both the shipment with all the products along with some extra, so thank you! And the delivery on time. Without a doubt, I will repeat.
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