/10
★★★★★
based on 10343 reviews published
★★★★★
based on 10343 reviews published
Latest customer reviews
5
/5
★★★★★
Recommend, great products, delivered very quickly.
Sophie M.
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Answer from Freezedried & Co
Many thanks for your feedback. The Lyophilise & Co team
4
/5
★★★★☆
My order included a sachet of perronin. Unfortunately, the sachet was at the very bottom of the box. As a result, the pressure of other things during transport or packaging caused the bag to open. If you touch the bag where the fastener is, you can feel that it's open. I haven't yet cut the first part marked tear to open. That's where it's open. Just a centimetre long. But that's enough for the powder to come out when I handle the bag. I think this incident can happen to you again if there's too much pressure on one or more pouches. For example, if the package falls when being transported on the various conveyors. If not, everything else is fine.
Jean B.
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Answer from Freezedried & Co
Thank you for your feedback and I'm sorry about this incident. My customer service colleagues will get back to you to rectify the situation. Kind regards. The Lyo team.
5
/5
★★★★★
Very fast delivery! Very well protected parcel! Very serious work from all service staff! Excellent online seller! Don't change a thing, everything's fine as it is!
Guillaume D.
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Answer from Freezedried & Co
Wow! Thank you for your opinion, our little team is keen to do well, so a big thank you for this feedback and for your trust 🙂 The Lyo Team
5
/5
★★★★★
-
Camille M.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5
/5
★★★★★
Camille M.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5
/5
★★★★★
-
Camille M.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5
/5
★★★★★
Everything was perfect!
Verified Buyer
Answer from Freezedried & Co
Thank you for your feedback following your order placed on our site 🙂 The Freezedried & Co team
5
/5
★★★★★
Product quality, speed of delivery
Guillaume P.
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Answer from Freezedried & Co
Thank you for your feedback. The Lyo team 🙂
5
/5
★★★★★
-
Michel T.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5
/5
★★★★★
Michel T.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5
/5
★★★★★
-
Michel T.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5
/5
★★★★★
R.A.S
Pierre R.
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Answer from Freezedried & Co
Thanks for your comment! Have a nice day 😉 The Lyo team
5
/5
★★★★★
Serious and attentive to your customers.
Nadia R.
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Answer from Freezedried & Co
Thank you for your comment! Have a nice day 😉 The Lyo team
5
/5
★★★★★
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Manon D.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5
/5
★★★★★
Manon D.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5
/5
★★★★★
-
Manon D.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5
/5
★★★★★
Super site that only sells good equipment. Perfect service with real people on the phone to follow up and help you if you have any problems. Thanks to the whole team, keep up the good work!
Sophia B.
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Answer from Freezedried & Co
Wow! Thank you for your opinion, our little team is keen to do well, so a big thank you for this feedback and for your trust 🙂 The Lyo Team
5
/5
★★★★★
Very fast, well packaged, very professional. I recommend
Elise D.
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Answer from Freezedried & Co
Thanks for your feedback, we'll pass it on to our great logistics colleagues 🙂 The Lyo team
5
/5
★★★★★
Fast delivery, product conforms. Only one remark The shipping box is huge compared to the product.
Hugo D.
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Answer from Freezedried & Co
Thank you for your feedback. My logistics colleagues remember your order... We were out of small cartons the day your order was shipped, and there were no second-hand cartons in the warehouse. They preferred to ship rather than wait for our supplier to restock. Thank you for your understanding.
5
/5
★★★★★
Lots of references and choice, so top-notch Serious company
Lucas L.
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Answer from Freezedried & Co
Thanks for your comment! Have a nice day 😉 The Lyo team
5
/5
★★★★★
Delivery time and products in line with my expectations!
Antoine D.
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Answer from Freezedried & Co
Many thanks for your feedback. The Lyophilise & Co team
5
/5
★★★★★
As soon as ordered, as soon as received! Delighted with my order.
Claire R.
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Answer from Freezedried & Co
Thanks for your feedback, we'll pass it on to our great logistics colleagues 🙂 The Lyo team
5
/5
★★★★★
Incredibly fast delivery
Lucas R.
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Answer from Freezedried & Co
Thanks for your feedback, we'll pass it on to our great logistics colleagues 🙂 But also to our carriers! The Lyo Team
5
/5
★★★★★
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Laurent L.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5
/5
★★★★★
Laurent L.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5
/5
★★★★★
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Laurent L.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5
/5
★★★★★
I like the wide selection and the prices, which I find lower than some competitors.
Antoine D.
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Answer from Freezedried & Co
The Lyo team would like to thank you for taking the time to write this comprehensive review 😉 Thank you for your trust and loyalty!
4
/5
★★★★☆
Product color not in accordance with the website photo .blue on the website and grey with a vague bluish hue on the knife .... nice product ....but a frustration all the same ....
Claire L.
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Answer from Freezedried & Co
Thank you for your confidence. For our part, the visual does include shades with grey and blue areas, but in fact the shade seems random. If the product doesn't suit you, we can send you a return label so that you can send it back to us, either for an exchange with another model of the same value, or for a refund. It's up to you. I invite you to contact us on team (at)lyophilise.com or by phone 02 97 87 23 73 to let us know your choice. Have a nice day. The Lyo team
5
/5
★★★★★
Responsive customer service, there was an error on a product ... The exchange went well, nothing to say. Serious site.
Theo R.
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Answer from Freezedried & Co
Many thanks for your understanding and trust! The Lyo team 😉
5
/5
★★★★★
-
Michel B.
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Answer from Freezedried & Co
Thanks for the note! The Lyophilise & Co team