★★★★★
based on 11528 reviews published
Latest negative customer reviews
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Too expensive
I can't commit to someone I don't know
I still haven't received my order even though I placed it on 12/03/2024.
Quite simply package not received it makes shit especially for a trek snow where I needed THIS mattress NOT to be cold cordially
I haven't received anything!
I did not receive the parcel!
I have ordered twice from Lyophilise. Each time I placed an order, the site told me that my product was in stock and ready for immediate delivery. Each time, the product took several weeks to arrive. If you need your product quickly, don't order from Lyophilise.
On the web they said that the purchased product would be delivered within five working days. It does not seem to have been so... I have not received it yet and I leave today from ....
No need to be in a hurry... We are 28/07/2023 I ordered on 21/07/2023 and since no news. I will no longer order from this site.
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My order is awaiting delivery. I would have liked to know why and if my order would arrive before my departure on 10/08/2023. I would have liked to test my equipment before departure.
Did not arrive on the estimated date
Order made 1 week ago still not shipped and no news!!!
I ordered nutrition on your site for a very important ultra trail that I'm running this Saturday... I'm leaving home Friday at noon to get there. Worse, on the online tracking system, I don't even see an update today! just "sorted on our platforms" as of yesterday... and since then nothing! I'm very unhappy!
Unfortunately many problems with deliveries beyond their control
Hello, I still haven't received anything and I'm starting to worry. Do you have any idea where the parcel might be? Thanks in advance.
I still don't have my order. I needed it and now I don't even want it. More than 12 days without knowing where the package is.
Still not delivered
Delivery time not respected. Product still not received after 1 week
The shipping takes longer than what it says on the web when you make the purchase (I haven't received it yet) and you can't track it on the courier's website. I needed it for this weekend and it has caused me problems.
Still waiting to receive it! Hasn't turned up. Promised deliver in 2-4 days and I'm now over a week.
Not yet received
I still haven't received my parcel!!! Delivery scheduled for August 1...I'm afraid to go trekking without my food.
One week after ordering, the parcel has not even been dispatched, even though I'm leaving in a few days for a hike ... very very disappointed and worried because I had planned all my meals (5 people over 3 days)
Package delivered very late (1 week) contrary to what was advertised on the site. Very disappointed, I won't be able to use the products for my hiking vacations this year.
Working with seur is not appreciating the customer. We pay for a shipment, which is already rare with amounts like the ones we spend in your store and you ship with a company that is characterized by never delivering the package and having to go to your facilities to get it. They are already 2 days late because your company, Seur, says they can not deliver the package. I will never shop at their store again.
Still nothing received
My order has been on the way for 7 days and nobody knows where it is. I have written an e-mail but no one has replied.
Hello , still nothing received , I placed my order on Tuesday 28/06 09:49 , I receive an email from colissimo informing me that delivery is scheduled for Friday 01/07 - Friday 01/07 23:23 new email informing me: "You had chosen a provision in a point of withdrawal "Your merchant Pickup", it is temporarily unavailable. "it's a Super U hypermarket, unavailable? - today tuesday 05/07 still nothing - I think I'm going to cancel my order and stop recommending it - delivery in 48h00! way out of time!
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To this day I still haven't received my parcel.
Purchase of an external battery...charger not included.
Ordered more than 7 days ago, did not receive order confirmation, on the site the order is still in preparation For 12 small packages to send it seems much too long. With no news tomorrow, I'm cancelling the order and ordering elsewhere.
Order on April 24th for products in stock. After I claimed at the end of April, I was told that I would be delivered at the beginning of May. As of this May 12, still nothing, even though my credit card was charged on April 24.