Reviews Freezedried & Co

Navigation with a phone is not very fluid And home delivery is a bit expensive On Amazon it's free

I had tried the curry meal from adventure food and loved it, so I decided to try other products but I really didn't like them. It's not you at all, it's just my taste. Nevertheless, this problem won't prevent me from recommending it to you.

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I received a can with the lid showing the beginnings of rust on the opening. For a long shelf life, it's average. All I got from customer service was: "It's edible as is." Thanks for the information, but I wanted to have a healthy stock that wasn't for immediate consumption, otherwise I'd go elsewhere.

Very sticky purée

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Delivery does not correspond to order....

Products that are supposed to have a life span of 15 years, whereas the MHD IS barely 6 months . INADMISSIBLE!!, request for return and refund or another shipment really corresponding to expectations and Sales Description...

Too many items out of stock! As for the rest, it's great, really a lot of choice! Thanks a lot.

I haven't had any problems with the products but the site still has a lot of problems (photos, non-existent pages, display problems etc). Until the site is fully operational, the experience will not be satisfactory.

Not very good, despite what they say. One of the brands (the one that doesn't vacuum-pack) uses I don't know what ingredient that makes the dish very bitter. This was the case with the salmon pasta and the chicken curry. Really bad!

Product navigation and sorting are not necessarily logical

The delivery took longer than advertised and could not be received in time for my trip. I have not yet been able to test the products.

The freeze-dried products are always top quality, but delivery was a problem. The delivery is guaranteed fast and arrived well after I left on vacation. A pity.

I did not receive the order because the street number was missing.

Delivery in 96h instead of 48h as advertised.

Long delivery times and not necessarily followed up all the time

Products were as expected, but delivery was made to a different relay point than the one requested, 40 minutes away!

The experience with freeze-dried has always been excellent, but the experience with SEUR is disastrous. The last package I have to go to pick it up at a cyber locutorio, which is the place used by displaced ace people to send money to their relatives in other continents. According to SEUR the address is wrong. I have already received more packages from you and when it is SEUR it always happens that there is a problem and I have to go to pick up the package, when I have contracted the home delivery. I would be grateful if you could contact SEUR and inform them of your bad service. I would also be grateful if they could use another parcel delivery company so that their reputation is not affected by a third party.

Freeze-dried, it's getting more and more expensive, I won't be ordering anymore.

Delayed orders not able to test them before thank you before department

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Do not send food products with expired use-by dates. And respond to solicitations due to this problem.

An article was missing

Order received well packaged, received quickly, unfortunately it remains very expensive in my opinion.

Very good contact but unfortunately the merchandise has a different color than the one ordered. Return product and wait for refund.

My order has not arrived yet, it has been held at cronopost manresa for 3 days.

After a test run at lunchtime, I found that the instructions for adding water were not very clear. Indeed, when you're in the middle of nowhere and you're asked to add 212 ml of water, it's not that easy! So I had more of a soup than a chili con carne. There could be a scale for this purpose. Unfortunately, I can't say whether this product would have been appreciated. Product : Chili sin carne bio LF 06-07-BI Best regards Pascal

The courier company SEUR Spain does not deliver the order where indicated. They did NOT notify me of the status of the shipment and left it somewhere else.

I did not receive an email when the order was sent. I made a request via the form to find out where things stood, but no reply after 48 hours. After telephoning, it was sorted out but in the return email I think a word of apology or even a small gesture would not have been too much. We'll have to wait and see when we receive the parcel.

A Friday morning delivery for an order placed the previous Tuesday morning, despite a Chronopost relais recommandé, so that the order can be processed first.

Order reception deadline