9.7/10
★★★★★
based on 10960 reviews published

Latest customer reviews

5 /5
★★★★★

Satisfied with the speed of delivery and with the product.

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Miguel F.
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5 /5
★★★★★

Fast and accurate delivery, carefully packaged and with an extra gift.

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Charlotte D.
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5 /5
★★★★★

Fast and complete Thank you

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Jean M.
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4 /5
★★★★☆

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Hugo P.
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5 /5
★★★★★

Perfect nothing to say

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Hugo D.
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5 /5
★★★★★

Easy ordering and fast shipping.

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Henry B.
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5 /5
★★★★★

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Antoine D.
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4 /5
★★★★☆

The products certainly have their good points (caloric/energetic), but the taste varies between 50% good, 30% edible and 20% disgusting. Thanks all the same for these product suggestions (choice of a vegetarian parcel for several days).

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Elise B.
purchased on 29/11/2020
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Answer from Freezedried & Co
Thank you for your feedback. Please don't hesitate to let us know, by return mail, which recipes convinced you and which you wouldn't recommend at all. Even if tastes are different for everyone, these elements may lead us to change the pack. If you wish, we can advise you on a wider vegetarian selection for a pack adapted to your preferences next time. See you soon. The Lyophilise & Co team
5 /5
★★★★★

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Antoine M.
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5 /5
★★★★★

No problem at all. Fast delivery.

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Nicolas B.
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5 /5
★★★★★

Fast delivery, products as described.

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Guillaume L.
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5 /5
★★★★★

I haven't used the products yet. These are reservations. I have confidence in these products

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Guillaume R.
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4 /5
★★★★☆

Very good, fast, I'm going to test part of it on my next weekend hike, the rest goes in the emergency bag. I'm keeping one star to progress.

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Elise P.
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4 /5
★★★★☆

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Nicolas D.
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5 /5
★★★★★

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Comprador Verificado
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5 /5
★★★★★

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Lucie T.
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5 /5
★★★★★

Very well done site, well documented, very fast delivery. Impeccable, I recommend

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Hugo R.
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5 /5
★★★★★

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Theo T.
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5 /5
★★★★★

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Verified Buyer
5 /5
★★★★★

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Sophie R.
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5 /5
★★★★★

Super packaging of the order nothing to complain about!

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Julie B.
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5 /5
★★★★★

Trustworthy merchant site, quality products, super-clear product descriptions.... In short, Lyophilisé & Co is all good!

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Nicolas D.
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5 /5
★★★★★

Everything went well with Lyophilisé & CO despite a return trip for the parcel due to the absence of a message from La Poste informing me of the delivery to the parcel relay.

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Hugo D.
purchased on 26/10/2020
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4 /5
★★★★☆

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Lucas R.
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5 /5
★★★★★

My order arrived in 24H very happy! first time I order.

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Antoine L.
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5 /5
★★★★★

Top service

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Claire T.
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5 /5
★★★★★

The boxes should be marked FRAGILE to prevent the carrier from damaging the parcel.

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Pierre M.
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Answer from Freezedried & Co
Hello, thank you for your feedback. In fact, our logistics department is currently taking the necessary steps to reinforce communication on fragile products. Your next orders should be taped with the mention Fragile. If you have experienced damage to your order, we invite you to take photos and contact our team[at]lyophilise.com. The Lyophilise & Co team
5 /5
★★★★★

Very prompt service, high quality goods. I am very happy to have discovered this excellent company in 2019.

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Camille T.
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2 /5
★★☆☆☆

Inedible paella

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Mehdi M.
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Answer from Freezedried & Co
Hello, Thank you for your feedback. We are very sorry that you were not satisfied with the Paella from our caterer. Could you please get in touch with our team so that we can find out exactly what happened? Thanking you, the Lyophilise & Co team
5 /5
★★★★★

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Guillaume L.
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2 /5
★★☆☆☆

Parcel not delivered to requested address but to post office

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Pierre M.
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Answer from Freezedried & Co
Hello and thank you for your feedback. We're surprised ourselves, as your order indicates a Hyper Casino. That being said, this can be explained by the fact that with the confinement, some relay points are saturated and refuse parcels because they lack space. This is even more true at the end of the year, when sanitary measures are in place. If you are unable to get there, please do not hesitate to contact us. We hope you will be satisfied with your order. The Lyophilise & Co. team
5 /5
★★★★★

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Theo B.
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4 /5
★★★★☆

Very good variety of choices and very complete. Very professional, they do everything to help us and respond quickly. The only downside is the ordering process on their website. When I'm abroad and want to have my order delivered to a French address, the site always puts a relay point nearby and not the address. Otherwise I highly recommend it. Don't hesitate.

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Theo M.
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Answer from Freezedried & Co
Hello, thank you for your feedback and your loyalty. Although our software is efficient, it can be a bit stubborn for people wishing to be delivered to a different country than the one invoiced. In its defense, this can be explained by the shipping costs, as it is set up for the least expensive solution in terms of delivery costs in France. The best thing to do is to contact our team directly when you place your next order 🙂 Thank you for your understanding, Team Lyo
5 /5
★★★★★

Customer service responsiveness

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Hugo R.
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5 /5
★★★★★

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Oliver T.
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3 /5
★★★☆☆

I am very unhappy with the delivery time, which I paid a very high price of 9.43 euros for delivery within 24 hours. Order placed on Wednesday and delivered the following Monday. Unacceptable

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Leila M.
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Answer from Freezedried & Co
Hello, we apologize for the inconvenience. We shipped your package the day after you placed your order, but our carrier delayed delivery twice. As the delivery time was far from that indicated, we have just refunded the shipping costs to your credit card. Please do not hesitate to contact us if the delivery times are not met, so that we can intervene with the carrier. Thank you for your understanding. Team Lyo
5 /5
★★★★★

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Laurent D.
purchased on 05/06/2020
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5 /5
★★★★★

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Jean D.
purchased on 15/07/2020
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5 /5
★★★★★

Very fast despite the crisis

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Laurent M.
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5 /5
★★★★★

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Nicolas L.
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