9.7/10
★★★★★
based on 10960 reviews published

Latest positive customer reviews

5 /5
★★★★★

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Jean R.
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5 /5
★★★★★

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Lucie M.
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5 /5
★★★★★

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Michel P.
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5 /5
★★★★★

Team availability

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Lucas B.
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5 /5
★★★★★

Hello, perhaps you could increase the stock a little to have a little less out-of-stock products, especially on the best sellers.

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Julie D.
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4 /5
★★★★☆

I was shocked to find the 2 flat packs of smell proof bags in a huge cardboard box, 85% full of air-filled bags.... all that plastic and cardboard instead of receiving the goods in an average padded envelope.

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Claire R.
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Answer from Freezedried & Co
Hello, we understand your concern when receiving your goods...... No doubt we took too many precautions with your parcel. We didn't have the right envelopes for shipping your order, so we'll do something about that. Thank you for your feedback. The Lyophilise & Co. team
4 /5
★★★★☆

The service

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Pierre M.
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5 /5
★★★★★

Fast delivery, well packaged. Meets my expectations.

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Hugo T.
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5 /5
★★★★★

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Nicolas L.
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5 /5
★★★★★

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Manon R.
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4 /5
★★★★☆

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Pierre M.
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5 /5
★★★★★

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Antoine R.
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5 /5
★★★★★

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Verified Buyer
4 /5
★★★★☆

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Laurent R.
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5 /5
★★★★★

I really appreciated your responsiveness to my problem and the very good solution you found.

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Anais R.
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5 /5
★★★★★

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Javier M.
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5 /5
★★★★★

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Lucas R.
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5 /5
★★★★★

Speed, it was perfect

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Charlotte M.
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5 /5
★★★★★

Good products

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Lucas L.
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5 /5
★★★★★

Compliant and fast...

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Charlotte R.
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5 /5
★★★★★

Very good, attentive customer service Products received on time and as ordered

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Sophie T.
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5 /5
★★★★★

Reactive Important choice

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Antoine M.
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5 /5
★★★★★

Fast. Improve packaging a little.

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Laurent P.
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5 /5
★★★★★

Perfect service. Delivery in Belgium on time.

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Carlos M.
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5 /5
★★★★★

Product error on shipment, problem solved within a week, I highly recommend the site.

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Anais R.
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5 /5
★★★★★

Find foods that are hard to find in regular stores

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Pierre D.
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5 /5
★★★★★

Everything is just as perfect as the first time. I'll come back to you soon once I've tested the freeze-dried products a little more.

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Jean D.
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5 /5
★★★★★

A small problem at the time of shipment but was quickly resolved by phone!

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Laurent T.
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5 /5
★★★★★

Quick response after ordering, I've already tasted some of the products and they correspond to my expectations for a first order.

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Pierre L.
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5 /5
★★★★★

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Hugo P.
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5 /5
★★★★★

Order shipped quickly, products are as described, still need to test the product.

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Comprador Verificado
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5 /5
★★★★★

Very good transaction

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Guillaume B.
purchased on 14/06/2020
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5 /5
★★★★★

Perfect experience with Lyophilise! Just a few problems with Chronopost and the relai colis which refused my parcel due to lack of space. Lyophilise customer service followed up and returned the parcel to a collection point.

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Youssef M.
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5 /5
★★★★★

Delivery in less than 48 hours, with everything perfectly protected.

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Nicolas M.
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5 /5
★★★★★

Fast, compliant delivery

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Pierre B.
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5 /5
★★★★★

Fast, top product

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Lucie D.
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5 /5
★★★★★

Fast order and good products.

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Charlotte M.
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4 /5
★★★★☆

Texture

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Henry J.
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5 /5
★★★★★

Fast, good product and perfect delivery service.

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Theo R.
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5 /5
★★★★★

Fast and solid delivery. Some boxes had pocs but I don't think this will affect shelf life. Variety of storable foods. Store as useful as it is varied in its products.

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Antoine T.
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Answer from Freezedried & Co
Thank you for your feedback. Despite our precautions, this can happen during shipping. If the dents are at the seam, please contact us so that we can exchange the products (by e-mail team[at]lyophilise.com or by phone 02 97 87 23 73). On other parts of the box, there's no problem at all. Thanks again for your confidence and have a nice day. The Lyophilise & Co. team