9.7/10
★★★★★
based on 10960 reviews published

Latest positive customer reviews

4 /5
★★★★☆

CLEAR!

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Isabella S.
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5 /5
★★★★★

Good customer follow-up and ordering process.

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Sophie B.
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5 /5
★★★★★

Choice and speed of shipment, stock indicator

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Henry B.
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4 /5
★★★★☆

Fast delivery following my order, but difficult to order out-of-stock deserts.

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Isabel L.
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Answer from Freezedried & Co
Hello, thank you for your comment. Due to the exceptional circumstances, our suppliers have had problems restocking certain raw materials, and some lead times have been affected, especially for desserts. The products are gradually becoming available again on our site. We hope you understand. The Lyophilise & Co team
4 /5
★★★★☆

Two orders placed, on the first, an item no longer in stock replaced by a similar one at a higher price, the commercial gesture was top notch, delivery on time. Second order 2 weeks later, one day's delay in delivery which was dispatched the day after, costing the 5 th star, because it says dispatch the same day ... overall very satisfied with the site and its seriousness, recycling cartons more ... I will return

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Nadia M.
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Answer from Freezedried & Co
Hello, thank you for your comment. Due to the exceptional number of orders, we were unable to dispatch your parcel the same day but the following day. Thank you for your confidence. The Lyophilise & Co. team.
5 /5
★★★★★

Lyophilise is always top-notch! The team is very responsive and the products are perfect!

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Mehdi R.
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5 /5
★★★★★

Excellent rations and shipping on time.

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Compratore Verificato
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5 /5
★★★★★

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Elise M.
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5 /5
★★★★★

Fast and accurate delivery. Very good.

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Antoine M.
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5 /5
★★★★★

They have a really efficient customer service. It is one of the best I have found on the internet in general, not only in freeze-dried products. The variety of stock can already be seen on their website which is very wide, but the customer service is really superior. A 10

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Comprador Verificado
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5 /5
★★★★★

Very good site, easy to use with product reviews, fast delivery.

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Antoine T.
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5 /5
★★★★★

Quality products, perfect delivery.

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Lucas M.
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5 /5
★★★★★

High-quality products from various manufacturers

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Comprador Verificado
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5 /5
★★★★★

Very smooth website and perfect turnaround. Many thanks

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Guillaume B.
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5 /5
★★★★★

Welcoming site, easy to search. several products not available, but i had a short deadline for the reception. parcel received very quickly and product conforms. only disappointed for the port which is announced free considering the amount of the order, which i did not have. products will be tested on 3 days soon.

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Michel D.
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Answer from Freezedried & Co
Hello, thank you for your comment. Postage is free for orders over 70 euros for Chrono-relais delivery. Nevertheless, you had chosen a standard Chronopost delivery for a 24h home delivery. Thank you in advance for your understanding. Sincerely yours, the Lyophilise & Co Team
5 /5
★★★★★

Fast packaging adapted to contents. Reuse of cartons is good.

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Jean T.
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5 /5
★★★★★

Products as described. Very fast delivery. I appreciated the human touch despite ordering on the internet, like the little smiley face added to the pen of the parcel picker, or the reuse of a previously used box.

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Claire M.
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4 /5
★★★★☆

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Elise T.
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5 /5
★★★★★

Clear and efficient website, fast delivery

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Maria M.
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5 /5
★★★★★

Fast shipping. Perfect!

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Hugo D.
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5 /5
★★★★★

Very good site navigation, choice, stock information.... Nothing negative

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Theo T.
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5 /5
★★★★★

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Theo R.
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5 /5
★★★★★

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William T.
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5 /5
★★★★★

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Mehdi B.
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5 /5
★★★★★

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William S.
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4 /5
★★★★☆

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Hugo D.
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5 /5
★★★★★

Personalized service and attention to detail. Professionalism

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William S.
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5 /5
★★★★★

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Guillaume P.
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5 /5
★★★★★

Product quality and service reliability.

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Sophie R.
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5 /5
★★★★★

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Antoine M.
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5 /5
★★★★★

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Michel R.
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4 /5
★★★★☆

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Michel B.
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5 /5
★★★★★

Order processed a day late, but the Lyophilisé team did everything possible with the carrier to ensure a morning delivery. Chronopost delivered in the morning. The parcel was impeccable, as it always is, and the items were in order. Mail-order sites with REAL after-sales service are becoming rare! And Lyophilisé is one of my favorite references! A more than perfect site!

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Manon R.
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5 /5
★★★★★

Very good experience.

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Antoine B.
purchased on 12/03/2020
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4 /5
★★★★☆

Well packaged and carefully completed. However, it arrived completely covered with thick black scratches of dirt on the 2 large sides, and erasures on the label which covered the label and made it difficult for the relay to scan.

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Theo M.
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Answer from Freezedried & Co
Thank you for your feedback. Packages leaving our premises look good and don't have time to be dishevelled or soiled, as they travel a maximum of ten metres in wheeled crates and are taken away directly by truck, or else they are placed on a pallet and collected manually, package by package, by one of our carriers in his van 🙂 Scratches and marks are more due to their transit via logistics platforms. We hope that the products inside were intact. We thank you for your confidence. The Lyophilise & Co. team
5 /5
★★★★★

The site is clear, efficient and very relevant in its suggestions. The products on offer are of excellent quality, and the delivery service is top-notch. RAS... Keep up the good work!

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Antonio L.
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5 /5
★★★★★

Fast shipping, it's great to have several brands to choose from

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Camille D.
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5 /5
★★★★★

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Sophie B.
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5 /5
★★★★★

Hello, delivery on time, reliable packaging, all that's left is to go hiking and eat the products!

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Sophie D.
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5 /5
★★★★★

On-time delivery, choice of relevant products according to our activities, choice of brands,

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Camille P.
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