★★★★★
based on 10835 reviews published
Latest customer reviews
Transport is normally supposed to take between 3 and 4 working days. As a result, my parcel is still in France and doesn't seem to have left. I had to order freeze-dried food from another site to get it in time.
-
-
-
-
Team availability
Hello, perhaps you could increase the stock a little to have a little less out-of-stock products, especially on the best sellers.
Deliver parcels to requested locations
You must receive it before evaluating
I was shocked to find the 2 flat packs of smell proof bags in a huge cardboard box, 85% full of air-filled bags.... all that plastic and cardboard instead of receiving the goods in an average padded envelope.
The service
Fast delivery, well packaged. Meets my expectations.
-
-
-
-
-
I really appreciated your responsiveness to my problem and the very good solution you found.
-
-
Speed, it was perfect
Good products
The box arrived open
Compliant and fast...
Very good, attentive customer service Products received on time and as ordered
Reactive Important choice
Fast. Improve packaging a little.
Perfect service. Delivery in Belgium on time.
Product error on shipment, problem solved within a week, I highly recommend the site.
Find foods that are hard to find in regular stores
Everything is just as perfect as the first time. I'll come back to you soon once I've tested the freeze-dried products a little more.
A small problem at the time of shipment but was quickly resolved by phone!
Quick response after ordering, I've already tasted some of the products and they correspond to my expectations for a first order.
-
Order shipped quickly, products are as described, still need to test the product.
Very good transaction
Perfect experience with Lyophilise! Just a few problems with Chronopost and the relai colis which refused my parcel due to lack of space. Lyophilise customer service followed up and returned the parcel to a collection point.
Delivery in less than 48 hours, with everything perfectly protected.
Fast, compliant delivery