9.7/10
★★★★★
based on 11218 reviews published

Latest customer reviews

5 /5
★★★★★

The order was processed with diligence and received very quickly despite the situation. Now we just have to enjoy these dishes on the edge of a glacier... Thank you

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Sophie P.
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5 /5
★★★★★

Fast delivery despite the pandemic, excellent products as per photo.

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Laurent B.
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5 /5
★★★★★

Fast and well packaged

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Lucas L.
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2 /5
★★☆☆☆

It's up to you to see how you can improve! Parcel received on time, but after opening: - salted crackers, ordered 24 received 17 no balance indicated on the invoice, so missing 7 items what do you offer? On 17 received, 15 are broken or in crumbs (see photo), 2 intact. - chocolate crackers, the number ordered is there, but 21 broken and 3 intact. What can you suggest to improve?

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Antoine M.
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Answer from Freezedried & Co
Hello, we are sorry for the inconvenience. The products were badly damaged during delivery. We will get back to you by email for a refund or replacement of the products. Thank you in advance for your understanding. Elodie from Lyophilise & Co.
5 /5
★★★★★

Fast, on-time delivery despite confinement

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Nicolas D.
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5 /5
★★★★★

Well

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Laurent T.
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5 /5
★★★★★

I received invaluable help in putting together my baskets and delivering them to various places on my journey. A warm and competent telephone reception. Perfect

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Guillaume R.
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5 /5
★★★★★

The products seem to be of excellent quality (I haven't tested them yet). The site works very well. Delivery is fast. The parcel is carefully packed. For me, everything is fine. I will certainly recommend this site.

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Guillaume M.
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5 /5
★★★★★

Wide selection, fast delivery, well packaged. The must have edible insects, I didn't know where to find them.

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Claire R.
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4 /5
★★★★☆

The site is well designed, it's easy to find what you need, the choice of products is enormous, even the halal and vegetarian dishes are nice.

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Laurent R.
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5 /5
★★★★★

Larger packs of réd Berry blend

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Nicolas R.
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4 /5
★★★★☆

Speed

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Laurent P.
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5 /5
★★★★★

Fast shipping, quality products. Very satisfied with my purchases

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Miguel M.
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5 /5
★★★★★

Fast, well-packaged products

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Guillaume T.
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1 /5
★☆☆☆☆

I haven't received anything yet, so I can't say

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Hugo D.
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Answer from Freezedried & Co
Hello, your order did indeed contain out-of-stock products (indicated on our site at the time of your order), which we received yesterday. Your order is being prepared and will be shipped today. Due to the exceptional circumstances, our suppliers have done their utmost to reorder, and some lead times have been affected. We apologize for the delay. The Lyo Team
5 /5
★★★★★

Perfectly conforming product, very well packaged and express delivery.

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Elise D.
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4 /5
★★★★☆

Hello, I'd like to take this opportunity to point out a small dent on the strawberry rice pudding box. Otherwise nothing to complain about. Sincerely, H. Haehnel

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Jean L.
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Answer from Freezedried & Co
Hello, sorry for the inconvenience - we pack and protect the products as much as possible in the carton, but the boxes can be weakened during transport. If the dent is slight and not located on the joint, the product and its preservation will remain intact. Thank you in advance for your understanding. The Lyophilise team
5 /5
★★★★★

Serious and fast thank you

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Lucas D.
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5 /5
★★★★★

Serious, competitive and user-friendly site.

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Nicolas P.
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5 /5
★★★★★

All products received and very quickly! I recommend them.

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Laurent D.
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5 /5
★★★★★

Everything is perfect. And fast delivery. Highly recommend?

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Jean M.
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5 /5
★★★★★

Choice. Competitive prices. Fast delivery. Responsive service after 1 error on my part.

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Camille L.
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5 /5
★★★★★

Very serious, fast orders and deliveries. I recommend the site.

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Michel M.
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1 /5
★☆☆☆☆

SCAM!

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Charlotte T.
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Answer from Freezedried & Co
Hello, Trusted Shop is a platform to which we have subscribed to certify the reviews on our site (the reviews on our site are not false reviews) in addition to a guarantee for customers. This guarantee is free for customers, and it's a platform that ensures that in the event of an incident with your order, you'll be covered. Elise from the Lyophilise & Co team
5 /5
★★★★★

Super product, very good quality and very quick delivery. I highly recommend the wide range of products and the quality.

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James T.
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5 /5
★★★★★

I've tested several freeze-dried dishes to take on hikes, a little too salty but that doesn't bother me, the taste is good, the quality and quantity are correct, the cooking is quick, I'm very satisfied!

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Hugo M.
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4 /5
★★★★☆

Fast delivery, a little extra gift for the amount of the order (like many e-commerce sites) would have been a plus.

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Jean P.
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5 /5
★★★★★

Exemplary! There's something for everyone, I'm a photographer and I don't have time to worry about food, even though it's one of the most important elements. Freeze-dried does it for me by calorie count, so why deprive yourself!

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Oliver J.
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5 /5
★★★★★

Fine

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Nicolas B.
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5 /5
★★★★★

Fast, well-packaged delivery

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Michel D.
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5 /5
★★★★★

Great! Despite the confinement, it's very fast... Everything fits. A product was damaged during transport, they provided me with another by compensation very quickly. Very professional!

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Charlotte D.
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5 /5
★★★★★

Top service! fast, well-packaged and cheaper than many other sites! The products received are fresh (production dates close to those of the order) I highly recommend!

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Olivia S.
purchased on 06/05/2020
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4 /5
★★★★☆

Fast shipping. Well packaged with an order form in the parcel. All that's left is to enjoy it all.

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Antoine M.
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5 /5
★★★★★

Choice and fast delivery

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Youssef M.
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5 /5
★★★★★

Perfect!!!

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Jean L.
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1 /5
★☆☆☆☆

Hello, I will reply when I receive my order. Sincerely

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Guillaume P.
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Answer from Freezedried & Co
Hello Sir, as indicated on our website at the time of your order, the products missing to complete your order will be available mid-May due to sudden high demand. We will keep you informed as soon as possible of the expected delivery date. Thank you in advance for your understanding. Elodie from Team Lyo
5 /5
★★★★★

Order conformed and on time/thank you/Alain

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Karim B.
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5 /5
★★★★★

Good parcel tracking and fairly good delivery for the deadline

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Antoine M.
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5 /5
★★★★★

Despite the difficult times, Lyophilise and Co always kept me informed of the progress of my order, and it arrived in perfect condition (with a little extra attention). I appreciate this and it gives me confidence. A good supplier to prepare your mountain, sea and other expeditions...when we can get out.

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Theo D.
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5 /5
★★★★★

All in all, the food is good, the flameless heating equipment impeccable.... Etc

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Michel R.
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