9.7/10
★★★★★
based on 10801 reviews published

Latest customer reviews

5 /5
★★★★★

Active response to emails. Solution proposal. Advice on alternative products. Efficient order management.

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Nicolas D.
purchased on 18/12/2019
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4 /5
★★★★☆

2nd nickel delivery

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Hugo R.
purchased on 17/12/2019
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4 /5
★★★★☆

2nd nickel delivery

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Lucas M.
purchased on 17/12/2019
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5 /5
★★★★★

Product, service and delivery times as described on the site. A perfect and complete site.

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Omar R.
purchased on 16/12/2019
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5 /5
★★★★★

Product, service and delivery times as described on the site. A perfect and complete site.

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Theo L.
purchased on 16/12/2019
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5 /5
★★★★★

Perfect ,fast delivery ,packaging ok ,products not yet tested

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Antoine D.
purchased on 15/12/2019
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5 /5
★★★★★

Perfect ,fast delivery ,packaging ok ,products not yet tested

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Pierre M.
purchased on 15/12/2019
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4 /5
★★★★☆

Ration very good but my order is missing water purification tablets and it would be nice to add energy bars.

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Marie P.
purchased on 13/12/2019
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Answer from Freezedried & Co
Hello, the purification tablets normally come with the reheating kit. If that's not the case, can you get back to us by e-mail ([email protected]) with the batch number of the ration? We're thinking about a 2.0 ration for 2020, we'll take your opinion into account, thank you. Sincerely yours, Elodie from Team Lyo
4 /5
★★★★☆

Ration very good but my order is missing water purification tablets and it would be nice to add energy bars.

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Laurent R.
purchased on 13/12/2019
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Answer from Freezedried & Co
Hello, the purification tablets normally come with the reheating kit. If that's not the case, can you get back to us by e-mail ([email protected]) with the batch number of the ration? We're thinking about a 2.0 ration for 2020, we'll take your opinion into account, thank you. Sincerely yours, Elodie from Team Lyo
5 /5
★★★★★

Usually it's quick and trouble-free. This time, even though there was a delivery problem, the customer service team helped to resolve it and didn't give up on me. 5/5. I'll order again.

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Miguel R.
purchased on 13/12/2019
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5 /5
★★★★★

Usually it's quick and trouble-free. This time, even though there was a delivery problem, the customer service team helped to resolve it and didn't give up on me. 5/5. I will order again.

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Olivia S.
purchased on 13/12/2019
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5 /5
★★★★★

I had a problem with the delivery and liofilizado.es solved the problem,,,they were very kind,,,,thank you.

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Comprador Verificado
purchased on 13/12/2019
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5 /5
★★★★★

Efficient, fast, quality

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Guillaume R.
purchased on 13/12/2019
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5 /5
★★★★★

Efficient, fast, quality

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Carlos R.
purchased on 13/12/2019
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5 /5
★★★★★

Everything very good, very fast shipping. I will buy again.

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Comprador Verificado
purchased on 12/12/2019
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4 /5
★★★★☆

The order was left at another address .....

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Comprador Verificado
purchased on 12/12/2019
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Answer from Freezedried & Co
Good morning, sorry for the inconvenience, did you get your order back? Do not hesitate to contact us if you have any problem with the delivery ([email protected]). Thank you very much for your understanding, best regards. Elodie from the Lio team.
5 /5
★★★★★

Very good

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Nicolas T.
purchased on 12/12/2019
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5 /5
★★★★★

Very good

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Fatima M.
purchased on 12/12/2019
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5 /5
★★★★★

Very good

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Charlotte R.
purchased on 12/12/2019
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5 /5
★★★★★

Very good

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Elise R.
purchased on 12/12/2019
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5 /5
★★★★★

Extremely fast delivery, much appreciated, and great products. I recommend

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Theo D.
purchased on 11/12/2019
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5 /5
★★★★★

Extremely fast delivery, much appreciated, and great products. I recommend

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Emily J.
purchased on 11/12/2019
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5 /5
★★★★★

The quality of the freeze-dried products is uneven, with some very good and some not so good, but there is a huge choice, so this site is a must for this type of product.

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Lucie T.
purchased on 11/12/2019
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5 /5
★★★★★

The quality of the freeze-dried products is uneven, with some very good and some not so good, but there is a huge choice, so this site is a must for this type of product.

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Guillaume T.
purchased on 11/12/2019
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5 /5
★★★★★

Perfect

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Hugo B.
purchased on 11/12/2019
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5 /5
★★★★★

Perfect

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Ava J.
purchased on 11/12/2019
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5 /5
★★★★★

Received promptly and very well packaged.

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Charlotte D.
purchased on 10/12/2019
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5 /5
★★★★★

Received promptly and very well packaged.

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Elise R.
purchased on 10/12/2019
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5 /5
★★★★★

Very good

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Comprador Verificado
purchased on 10/12/2019
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3 /5
★★★☆☆

I would have liked a little more support in dealing with the inconvenience of the delivery error. Refunding delivery costs is a basic requirement. A commercial gesture would have been appreciated - it goes beyond a simple refund.

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Nicolas M.
purchased on 09/12/2019
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Answer from Freezedried & Co
Hello, again our apologies for the inconvenience caused by the carrier. We have done our best with their service to find a solution. A credit note has been created on your account for the amount of the shipping charges. We also offered you a refund. We remain at your disposal. Sincerely yours, Elodie from Team Lyo
3 /5
★★★☆☆

I would have liked a little more support in dealing with the inconvenience of the delivery error. Refunding delivery costs is a basic requirement. A commercial gesture would have been appreciated - it goes beyond a simple refund.

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Claire M.
purchased on 09/12/2019
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Answer from Freezedried & Co
Hello, again our apologies for the inconvenience caused by the carrier. We have done our best with their service to find a solution. A credit note has been created on your account for the amount of the shipping charges. We also offered you a refund. We remain at your disposal. Sincerely yours, Elodie from Team Lyo
5 /5
★★★★★

Ras

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Theo D.
purchased on 09/12/2019
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5 /5
★★★★★

Ras

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Julie D.
purchased on 09/12/2019
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4 /5
★★★★☆

Very good purchase, fast delivery in relay point. nothing to complain about.

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Nicolas M.
purchased on 09/12/2019
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4 /5
★★★★☆

Very good purchase, fast delivery in relay point. nothing to complain about.

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Charlotte B.
purchased on 09/12/2019
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5 /5
★★★★★

It would be nice to set up a loyalty card

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Marie R.
purchased on 09/12/2019
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Answer from Freezedried & Co
Hello, thank you for your feedback. We are currently discussing the subject - coming in 2020 😉
5 /5
★★★★★

It would be nice to set up a loyalty card

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Marie P.
purchased on 09/12/2019
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Answer from Freezedried & Co
Hello, thank you for your feedback. We are currently discussing the subject - coming in 2020 😉
5 /5
★★★★★

Always with impeccable follow-up and special attention given to each order, much appreciated. In short, human relationships exist, and there are people on both sides of the computer... Very rare and precious these days. Thank you very much. Stay this way

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Omar B.
purchased on 08/12/2019
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5 /5
★★★★★

Always with impeccable follow-up and special attention given to each order, much appreciated. In short, human relationships exist, and there are people on both sides of the computer... Very rare and precious these days. Thank you very much. Stay this way

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Theo R.
purchased on 08/12/2019
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5 /5
★★★★★

Excellent site and good contact. I recommend

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Pierre D.
purchased on 08/12/2019
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