/10
★★★★★
based on 10016 reviews published
★★★★★
based on 10016 reviews published
Latest customer reviews
1
/5
★☆☆☆☆
Does not keep food warm long enough, max. 4 h
Theo B.
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Answer from Freezedried & Co
Hello, thank you for your feedback. We invite you to contact our after-sales service for further information on the use of the Valira food box. It is important to fill the bowl as full as possible so that there is as little air as possible. If the volume of your meal does not exceed half that of your food box, you can use the second container to fill the void. Yours faithfully. Team Lyo.
5
/5
★★★★★
Fast delivery and quality products.
Hugo R.
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5
/5
★★★★★
-
Manon T.
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5
/5
★★★★★
The contents of the parcel were very neatly packed in a recycled cardboard box with a note explaining it. Thanks to Aurore who took care of it.
Camille B.
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5
/5
★★★★★
Fast, well packaged, products available, nice range, just a little more expensive than other sites for similar products.
Julie R.
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5
/5
★★★★★
Verified Buyer
5
/5
★★★★★
-
Guillaume B.
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5
/5
★★★★★
Products as described, not yet tested for 25 years shelf life 🙂 Fast, well-packaged delivery.
William S.
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3
/5
★★★☆☆
Thanks to the trustedshop guarantee I got my money back, as I didn't get my order, a pity really.... I think that in this aspect the shipping issue should be improved, as I find the store very interesting and I would like to be able to place orders later. If they do not improve this I will have to look for another store that guarantees me the same products and a perfect shipment to my country.
Comprador Verificado
purchased on 06/12/2020
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Answer from Freezedried & Co
Sorry for the inconvenience, we have well shipped your package with Chronopost for Andorra. However, there was a problem with the invoices as one of them was missing. The package was returned to our offices and we have made the refund because of the delay of the shipment. Thank you for your understanding. The Lyophilized & co team
5
/5
★★★★★
-
Antoine T.
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5
/5
★★★★★
-
Lucas P.
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5
/5
★★★★★
It's always perfect with Lyophilise! Order placed on Sunday, shipped on Monday and received on Tuesday (chronopost). Perfect parcel, items ordered correspond in every way to the descriptions. A little gift (mug) that makes you happy. I highly recommend Lyophilise everywhere I go 😉
Nicolas P.
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1
/5
★☆☆☆☆
I can't evaluate an order I haven't received.
Theo P.
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Answer from Freezedried & Co
Hello Madam, At the time of your order, the reference "25 Allumettes - Waterproof, Windproof" was out of stock with a supply date indicated. Unfortunately, this date has been extended due to delivery problems with our supplier. We tried to contact you by e-mail or telephone to propose a change or cancellation of the product. Apparently, the information didn't reach you... The matches will be available this weekend, which means they will be shipped this week. Could you please contact us (team[at]lyophilise.com) to know your choice for the delivery time? Thank you in advance for your understanding. Sincerely yours, Team Lyo
5
/5
★★★★★
Good communication fast delivery
Antoine R.
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5
/5
★★★★★
-
Antoine M.
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5
/5
★★★★★
-
Julie D.
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5
/5
★★★★★
Fast, careful delivery
Antoine R.
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5
/5
★★★★★
Express delivery with parcel tracking. Careful packaging with recycled cardboard and I really appreciated this demarbhe
Manon D.
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5
/5
★★★★★
The site is clear and well-designed, offering a wide range of products, competitive prices and, above all, up-to-date D.L.U.O. and stock information for each item. What I appreciate most of all is the great care taken in preparing and packaging orders (well done Aurore). I'd like to thank the whole team, who have done their best in these difficult times, to continue to offer a quality service to their loyal customers 🙂
Antonio G.
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5
/5
★★★★★
Very fast shipping. We recommend
Oliver A.
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5
/5
★★★★★
Professionalism and on-time delivery. +1 loyal customer
Laurent T.
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5
/5
★★★★★
Multi-brand selection of freeze-dried and other food/drink products for hiking, good related equipment, efficient and friendly telephone service, delivery that couldn't be quicker (ordered in the morning, received the next day).
Pierre R.
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5
/5
★★★★★
-
Marie R.
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5
/5
★★★★★
Thanks for the gifts!
Marie T.
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5
/5
★★★★★
Top
Claire R.
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5
/5
★★★★★
-
Maria R.
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5
/5
★★★★★
The website is really well designed and I'm completely satisfied with the products. We might have liked more samples on the site to taste and choose from, but otherwise nothing else to complain about. Fast shipping, careful delivery and reuse of recycled cardboard (now that's a good idea). The little note inside is a real pleasure 🙂
Antoine R.
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5
/5
★★★★★
Products arrived well and packaging very good. Still need to test the products.
Michel R.
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4
/5
★★★★☆
Fast, accurate delivery
Sophie T.
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5
/5
★★★★★
A little Christmas present would have been nice.
Camille L.
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