/10
★★★★★
based on 9732 reviews published
★★★★★
based on 9732 reviews published
Latest customer reviews
5
/5
★★★★★
Great products, great staff, extremely satisfied 😀
Hugo M.
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5
/5
★★★★★
Very fast delivery, a team that is extremely responsive to the slightest problem, very much appreciated!
Theo D.
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5
/5
★★★★★
-
Laurent R.
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5
/5
★★★★★
Special relationship with the customer who listens to our expectations
Pierre R.
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5
/5
★★★★★
-
Ethan B.
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3
/5
★★★☆☆
Not yet served, to be seen on my next hike.
Nicolas R.
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4
/5
★★★★☆
-
Antoine M.
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1
/5
★☆☆☆☆
The product ordered is awaiting shipment but no one has notified me
Lucie D.
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Answer from Freezedried & Co
First of all, thank you for your confidence. Indeed, as seen with my colleague by email on 02/07 after checking, there was a computer problem on our side, please excuse me for this inconvenience. It seems that there was an error in stock at the time of preparing your order. We will first reimburse your shipping costs and send you an express shipment, once the product is in stock, mid-week at the latest. If necessary, please contact us by e-mail or telephone. Thank you for your understanding. Sébastien from Lyophilise & Co
5
/5
★★★★★
Choice, fast shipping, available and responsive
Pierre D.
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5
/5
★★★★★
-
Manon R.
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5
/5
★★★★★
Plenty of choice, clear and pleasant interface, fast delivery
Manon T.
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3
/5
★★★☆☆
Best before dates not respected in relation to my order
Camille L.
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Answer from Freezedried & Co
Thank you for your order and your confidence. The shelf lives displayed on the site are from the date of manufacture. Product shelf lives vary from brand to brand. For example, freeze-dried products in sachets (single or double portions) can last from 2 to 8 years. Could you let us know by e-mail or telephone which products do not have the correct best-before dates? We make sure that we can send you the longest shelf lives. Sébastien from Lyophilise & Co
5
/5
★★★★★
Speed of shipment. The packaging. The price is a little too high!
Theo R.
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5
/5
★★★★★
Fast shipping and responsive after-sales service.
Laurent D.
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5
/5
★★★★★
-
Nicolas L.
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5
/5
★★★★★
-
Michel B.
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5
/5
★★★★★
The speed of delivery The fact that the box was reused The choice of products
Michel D.
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5
/5
★★★★★
Everything arrived on time.
Verified Buyer
5
/5
★★★★★
-
Jean R.
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5
/5
★★★★★
Very good
Jean P.
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5
/5
★★★★★
Serious , order followed , send on time
Karim E.
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5
/5
★★★★★
-
Guillaume P.
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5
/5
★★★★★
Clear website, easy ordering, fast delivery. Thank you
Hugo T.
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3
/5
★★★☆☆
Hello , I just received the parcel all stained by a stale meal pouch , there was too much weight on the pouch , a first a little frustrating
Lucie T.
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Answer from Freezedried & Co
Hello, we completely understand your disappointment! This can happen during transport, as sometimes delivery people are not very kind to packages. Our after-sales service will contact you to find a solution. We hope to see you again on our site and wish you a pleasant day. The Lyophilise & Co team
5
/5
★★★★★
-
Marie R.
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5
/5
★★★★★
Professional, quality and wide choice of products, availability, responsiveness, smile 😉
Guillaume L.
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3
/5
★★★☆☆
I didn't like the fact that the only way of payment was by bank transfer because I don't have paypal. It is uncomfortable to have to make an international transfer having the possibility to pay by credit card.
Comprador Verificado
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Answer from Freezedried & Co
Good morning, we offer payment by credit card on our website. Unfortunately we currently have a problem with this payment method, our technical team is trying to solve it as soon as possible. Sorry for the inconvenience and thank you in advance for your understanding. Best regards, Elodie from Liofilizado.es
5
/5
★★★★★
A very easy website to choose from and a very efficient service. I received my order quickly and correctly.
Laurent R.
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5
/5
★★★★★
Top!!!
Guillaume D.
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5
/5
★★★★★
Perfect. Fast delivery. Best regards to Anna 😉
Comprador Verificado
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