/10
★★★★★
based on 9732 reviews published
★★★★★
based on 9732 reviews published
Latest customer reviews
2
/5
★★☆☆☆
The box arrived open
Alejandro L.
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Answer from Freezedried & Co
Hello, the Lyophilise & Co team is sorry for this feedback. We hope the content was intact. If not, please do not hesitate to contact us directly by email team[at]lyophilise.com. Thank you for your confidence. The Lyophilise & Co team
5
/5
★★★★★
Compliant and fast...
Charlotte R.
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5
/5
★★★★★
Very good, attentive customer service Products received on time and as ordered
Sophie T.
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5
/5
★★★★★
Reactive Important choice
Antoine M.
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5
/5
★★★★★
Fast. Improve packaging a little.
Laurent P.
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5
/5
★★★★★
Perfect service. Delivery in Belgium on time.
Carlos M.
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5
/5
★★★★★
Product error on shipment, problem solved within a week, I highly recommend the site.
Anais R.
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5
/5
★★★★★
Find foods that are hard to find in regular stores
Pierre D.
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5
/5
★★★★★
Everything is just as perfect as the first time. I'll come back to you soon once I've tested the freeze-dried products a little more.
Jean D.
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5
/5
★★★★★
A small problem at the time of shipment but was quickly resolved by phone!
Laurent T.
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5
/5
★★★★★
Quick response after ordering, I've already tasted some of the products and they correspond to my expectations for a first order.
Pierre L.
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5
/5
★★★★★
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Hugo P.
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5
/5
★★★★★
Order shipped quickly, products are as described, still need to test the product.
Comprador Verificado
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5
/5
★★★★★
Very good transaction
Guillaume B.
purchased on 14/06/2020
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5
/5
★★★★★
Perfect experience with Lyophilise! Just a few problems with Chronopost and the relai colis which refused my parcel due to lack of space. Lyophilise customer service followed up and returned the parcel to a collection point.
Youssef M.
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5
/5
★★★★★
Delivery in less than 48 hours, with everything perfectly protected.
Nicolas M.
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5
/5
★★★★★
Fast, compliant delivery
Pierre B.
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5
/5
★★★★★
Fast, top product
Lucie D.
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5
/5
★★★★★
Fast order and good products.
Charlotte M.
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4
/5
★★★★☆
Texture
Henry J.
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5
/5
★★★★★
Fast, good product and perfect delivery service.
Theo R.
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5
/5
★★★★★
Fast and solid delivery. Some boxes had pocs but I don't think this will affect shelf life. Variety of storable foods. Store as useful as it is varied in its products.
Antoine T.
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Answer from Freezedried & Co
Thank you for your feedback. Despite our precautions, this can happen during shipping. If the dents are at the seam, please contact us so that we can exchange the products (by e-mail team[at]lyophilise.com or by phone 02 97 87 23 73). On other parts of the box, there's no problem at all. Thanks again for your confidence and have a nice day. The Lyophilise & Co. team
4
/5
★★★★☆
CLEAR!
Isabella S.
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5
/5
★★★★★
Good customer follow-up and ordering process.
Sophie B.
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5
/5
★★★★★
Choice and speed of shipment, stock indicator
Henry B.
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4
/5
★★★★☆
Fast delivery following my order, but difficult to order out-of-stock deserts.
Isabel L.
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Answer from Freezedried & Co
Hello, thank you for your comment. Due to the exceptional circumstances, our suppliers have had problems restocking certain raw materials, and some lead times have been affected, especially for desserts. The products are gradually becoming available again on our site. We hope you understand. The Lyophilise & Co team
4
/5
★★★★☆
Two orders placed, on the first, an item no longer in stock replaced by a similar one at a higher price, the commercial gesture was top notch, delivery on time. Second order 2 weeks later, one day's delay in delivery which was dispatched the day after, costing the 5 th star, because it says dispatch the same day ... overall very satisfied with the site and its seriousness, recycling cartons more ... I will return
Nadia M.
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Answer from Freezedried & Co
Hello, thank you for your comment. Due to the exceptional number of orders, we were unable to dispatch your parcel the same day but the following day. Thank you for your confidence. The Lyophilise & Co. team.
5
/5
★★★★★
Lyophilise is always top-notch! The team is very responsive and the products are perfect!
Mehdi R.
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5
/5
★★★★★
Excellent rations and shipping on time.
Compratore Verificato
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5
/5
★★★★★
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Elise M.
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