/10
★★★★★
based on 10343 reviews published
★★★★★
based on 10343 reviews published
Latest customer reviews
5
/5
★★★★★
A little longer for the arrival of the parcel due to the change of chronopost relay point, but otherwise everything was top notch. A godsend to have been able to find last-minute hiking tools and equipment. It's also great to have a specialist freeze-dried food store in France for all those sports or jobs that require special organization.
Laurent M.
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Answer from Freezedried & Co
Thank you for your comment 🙂 We wish you a wonderful hike! The Lyophilise & Co team
5
/5
★★★★★
-
Elise M.
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5
/5
★★★★★
As always, super professional!
Comprador Verificado
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5
/5
★★★★★
-
Comprador Verificado
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5
/5
★★★★★
Super available on the phone to change a delivery address and confirm product availability.
Pierre M.
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4
/5
★★★★☆
For delivery and products.
Nicolas M.
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5
/5
★★★★★
Excellent dish, quick processing of request. Highly recommend
Laurent P.
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5
/5
★★★★★
Ordered a product (168g hand filter pump for filtering turbid water to make it safe to drink) which kept all its promises and arrived within the 24-48h timeframe announced by Chronopost.
Elise D.
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5
/5
★★★★★
Liked: quick response from support (I had to change the address of my order). Doing better: RAS
Nicolas T.
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4
/5
★★★★☆
Good products (but a little spicy for me), fair prices, delivery charges a little high.
Anais D.
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Answer from Freezedried & Co
Hello and thank you for your confidence. Don't hesitate to ask us for advice on the choice of recipes if you wish to place an order in the future 🙂 Our taste buds are well-trained and we'll be able to recommend recipes to suit your tastes and needs from among our hundreds of references. Regarding shipping costs, these are the Post Office rates for shipping from France to Belgium. We wish you a nice day and look forward to seeing you again on our site. The Lyophilise & Co team
4
/5
★★★★☆
Delivery too long
Jean D.
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Answer from Freezedried & Co
Hello, you placed an order on the 4th at the end of the day, your parcel was dispatched on the 5th and delivered to your letterbox on the 8th according to the tracking system. We were rather reactive in preparing your order 🙂 In the wake of the health crisis, La Poste is managing an influx of parcels transiting via their platforms, and delays can sometimes be lengthened. Thank you for your trust and understanding. The Lyophilise & Co. team
5
/5
★★★★★
Good product description and fast shipping... I recommend 200%.
Pierre D.
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5
/5
★★★★★
-
Manon D.
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5
/5
★★★★★
Good packaging, fast shipping
James A.
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5
/5
★★★★★
-
Claire R.
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5
/5
★★★★★
-
Camille P.
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1
/5
★☆☆☆☆
I placed an order a week ago and it still hasn't gone out. I'm thinking of buying elsewhere in the future, and I wanted to make French companies work. I'm realizing that in China they're more responsive and deliver faster.
Theo D.
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Answer from Freezedried & Co
Hello, we understand your disappointment, a sachet of dried meat is missing (this was indicated at the time of your order) and our supplier is taking a long time to deliver it to us. We thought it would be delivered last week, but this was not the case. Normally, our team contacts customers when products are out of stock, but the fact that the product had arrived misled us. We apologize for this inconvenience, and my colleagues will get back to you in the morning to find a solution that suits you. The Lyophilise & Co team
5
/5
★★★★★
Verified Buyer
5
/5
★★★★★
High-quality products and very fast delivery.
Emily S.
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5
/5
★★★★★
Fast and the products correspond to what is indicated ....but not yet tasted
Elise M.
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5
/5
★★★★★
Excellent
Lucas B.
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5
/5
★★★★★
Fast shipping, great variety of products and quality brands.
Comprador Verificado
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5
/5
★★★★★
-
Manon L.
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4
/5
★★★★☆
It's a pity that the parcel arrived a bit messy.
Marie D.
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Answer from Freezedried & Co
Hello, we are sorry for this incident beyond our control. We hope that the products inside were still intact. If this was not the case, please contact us directly via [email protected]. Thank you for your confidence and have a nice day. The Lyophilise & Co team
5
/5
★★★★★
Package conforms to the order and was delivered on time. Top.
Antoine D.
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5
/5
★★★★★
Affordable price, well-prepared package and fast delivery
Guillaume B.
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5
/5
★★★★★
-
Hugo T.
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3
/5
★★★☆☆
Bjr, first experience with L&Co, which gives me an impression of competence and friendliness. I haven't tried the freeze-dried dishes yet... but for me, who's used to using Yuka, that was a bit scary... To be continued!
Theo L.
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Answer from Freezedried & Co
Hello, thank you very much for your comment. We offer a wide range of freeze-dried meals made by different brands. The quality of the ingredients and the manufacturing method differ from one brand to another. So don't hesitate to contact us to help you make your choice, as we offer a selection of brands with 100% natural recipes, such as Summit to Eat, Tactical Foodpack or LyoFood to name but a few. Happy adventures to you! The Lyophilise & Co team
5
/5
★★★★★
Fast delivery
Lucas D.
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5
/5
★★★★★
Excellent service. All products delivered were as described and of excellent workmanship. Special mention to the signature of the person in charge of the package. Much appreciated.
Isabella T.
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