/10
★★★★★
based on 9732 reviews published
★★★★★
based on 9732 reviews published
Latest customer reviews
5
/5
★★★★★
Very good
Karim E.
purchased on 02/11/2019
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4
/5
★★★★☆
Highly recommended
Comprador Verificado
purchased on 02/11/2019
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3
/5
★★★☆☆
No SMS notification that the parcel is available at the collection point... Maybe you should consider changing your delivery service.
Manon R.
purchased on 01/11/2019
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Answer from Freezedried & Co
Hello, thank you for your message and sorry for the inconvenience. After checking your customer file, it seems that a digit is missing from your telephone number. Could you please provide and/or complete the number? Thank you in advance for your understanding. Yours sincerely, Elodie from Team Lyo
3
/5
★★★☆☆
No SMS notification that the parcel is available at the collection point... Maybe you should consider changing your delivery service.
Lucas D.
purchased on 01/11/2019
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Answer from Freezedried & Co
Hello, thank you for your message and sorry for the inconvenience. After checking your customer file, it seems that a digit is missing from your telephone number. Could you please provide and/or complete the number? Thank you in advance for your understanding. Yours sincerely, Elodie from Team Lyo
5
/5
★★★★★
Super thank you for all these good products
Hugo L.
purchased on 31/10/2019
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5
/5
★★★★★
Super thank you for all these good products
Ethan S.
purchased on 31/10/2019
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5
/5
★★★★★
Delivery in 241 as indicated on the site and very good products without additives. Well done.
Pierre T.
purchased on 31/10/2019
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5
/5
★★★★★
Delivery in 241 as indicated on the site and very good products without additives. Well done.
Pierre R.
purchased on 31/10/2019
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5
/5
★★★★★
Perfect... in every way. Thank you
Michel R.
purchased on 31/10/2019
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5
/5
★★★★★
Perfect... in every way. Thank you
Jean L.
purchased on 31/10/2019
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2
/5
★★☆☆☆
After a 2nd order, I am disappointed because : Customer service contacted me 1 week later to tell me that one of the products was no longer available and that they had finally received feedback from their supplier of this product telling them that this product was out of stock. They wanted to send it all at once. They could have sent 2 packages, one after the other. And, above all, informed me in good time.
Charlotte R.
purchased on 30/10/2019
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Answer from Freezedried & Co
Hello, we do our best to avoid any shortages, but it's true that sometimes we also suffer from our suppliers' delays and shortages. However, we should have contacted you beforehand to propose a replacement solution. We have proceeded to reimburse you for the missing product and to dispatch your parcel. We apologize for any inconvenience. Team Lyo.
2
/5
★★☆☆☆
After a 2nd order, I am disappointed because : Customer service contacted me 1 week later to tell me that one of the products was no longer available and that they had finally received feedback from their supplier of this product telling them that this product was out of stock. They wanted to send it all at once. They could have sent 2 packages, one after the other. And, above all, informed me in good time.
Pierre D.
purchased on 30/10/2019
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Answer from Freezedried & Co
Hello, we do our best to avoid any shortages, but it's true that sometimes we also suffer from our suppliers' delays and shortages. However, we should have contacted you beforehand to propose a replacement solution. We have proceeded to reimburse you for the missing product and to dispatch your parcel. We apologize for any inconvenience. Team Lyo.
4
/5
★★★★☆
Top order, top delivery, top merchandise
Henry B.
purchased on 30/10/2019
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4
/5
★★★★☆
Top order, top delivery, top merchandise
Lucas T.
purchased on 30/10/2019
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5
/5
★★★★★
Quality products, really fast delivery, great
Jean D.
purchased on 30/10/2019
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5
/5
★★★★★
Quality products, really fast delivery, great
Hugo L.
purchased on 30/10/2019
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5
/5
★★★★★
Tres bien, livraison rapide, produits cobformes
Antoine L.
purchased on 29/10/2019
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5
/5
★★★★★
Tres bien, livraison rapide, produits cobformes
Marie D.
purchased on 29/10/2019
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5
/5
★★★★★
Absolutely perfect, the next order won't be long in coming.
Laurent B.
purchased on 29/10/2019
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5
/5
★★★★★
Absolutely perfect, the next order won't be long in coming.
Guillaume P.
purchased on 29/10/2019
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1
/5
★☆☆☆☆
Goods not collected
Hugo M.
purchased on 28/10/2019
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Answer from Freezedried & Co
Hello, we are sorry for the inconvenience caused by the delivery of your package. The parcel was sent on the Monday following your order, but we haven't had any tracking updates since 23/10. We will contact La Poste and get back to you by email/phone. Thank you for your understanding, Elodie from Team Lyo.
1
/5
★☆☆☆☆
Goods not collected
Lucas R.
purchased on 28/10/2019
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Answer from Freezedried & Co
Hello, we are sorry for the inconvenience caused by the delivery of your package. The parcel was sent on the Monday following your order, but we haven't had any tracking updates since 23/10. We will contact La Poste and get back to you by email/phone. Thank you for your understanding, Elodie from Team Lyo.
5
/5
★★★★★
Still very good
Manon D.
purchased on 28/10/2019
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5
/5
★★★★★
Still very good
Charlotte D.
purchased on 28/10/2019
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5
/5
★★★★★
Perfect
Theo R.
purchased on 28/10/2019
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5
/5
★★★★★
Perfect
Nicolas B.
purchased on 28/10/2019
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5
/5
★★★★★
Nothing to say Perfect from start to finish Thank you for everything.
Laurent T.
purchased on 28/10/2019
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5
/5
★★★★★
Nothing to say Perfect from start to finish Thank you for everything.
Sophie M.
purchased on 28/10/2019
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5
/5
★★★★★
Very good
Marie T.
purchased on 27/10/2019
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5
/5
★★★★★
Very good
Theo P.
purchased on 27/10/2019
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