9.7/10
★★★★★
based on 9732 reviews published

Latest customer reviews

5 /5
★★★★★
Everything is perfect, fast delivery, wide choice in the range, practical site. I'd recommend it to anyone, 100 % satisfied every time. My only complaint is that once they changed my delivery point without informing me. But I'm not even sure it was Lyophilise, maybe it was Chronopost's initiative. So nothing to complain about.
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Lucas R.
purchased on 12/10/2019
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Answer from Freezedried & Co
Hello, thank you for your comment. Concerning the change of relay point, it is the carrier who takes the initiative to change the relay point when the one initially chosen is saturated or closed. If this change does not suit you, please do not hesitate to contact us by phone so that we can intervene quickly. Thank you for your understanding. Team Lyo
5 /5
★★★★★
Top top nothing to say I recommend 100
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Hugo D.
purchased on 11/10/2019
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5 /5
★★★★★
Top top nothing to say I recommend 100
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Lucas D.
purchased on 11/10/2019
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4 /5
★★★★☆
I'm waiting for the item to arrive, but the follow-up looks serious...
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Sophie D.
purchased on 11/10/2019
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4 /5
★★★★☆
I'm waiting for the item to arrive, but the follow-up looks serious...
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Laurent M.
purchased on 11/10/2019
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4 /5
★★★★☆
Chronopost beurk
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Julie M.
purchased on 11/10/2019
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Answer from Freezedried & Co
Hello, we have reported the incident involving your parcel to Chronopost. We hope that you have received the new parcel without any problems, and remain at your disposal for any questions you may have. Kind regards, Team Lyo.
4 /5
★★★★☆
Chronopost beurk
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Charlotte P.
purchased on 11/10/2019
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Answer from Freezedried & Co
Hello, we have reported the incident involving your parcel to Chronopost. We hope that you have received the new parcel without any problems, and remain at your disposal for any questions you may have. Kind regards, Team Lyo.
5 /5
★★★★★
Fast and well packaged, quality products. Would recommend.
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Pierre D.
purchased on 11/10/2019
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5 /5
★★★★★
Fast and well packaged, quality products. Would recommend.
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Miguel G.
purchased on 11/10/2019
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5 /5
★★★★★
Order received 2 days, well packaged, no problems to report.
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Alejandro M.
purchased on 10/10/2019
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5 /5
★★★★★
Order received 2 days, well packaged, no problems to report.
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Camille R.
purchased on 10/10/2019
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5 /5
★★★★★
Very good quality, varied products, for all budgets, hiking/bushcraft/survival equipment, friendly and professional team... and what's more, it's 30 km from my home... what could be better?
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Guillaume D.
purchased on 10/10/2019
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5 /5
★★★★★
Very good quality, varied products, for all budgets, hiking/bushcraft/survival equipment, friendly and professional team... and what's more, it's 30 km from my home... what could be better?
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Jean R.
purchased on 10/10/2019
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5 /5
★★★★★
Cde delivered on time, well packaged and in good condition. as expected perfect
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Henry T.
purchased on 10/10/2019
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5 /5
★★★★★
Cde delivered on time, well packaged and in good condition. as expected perfect
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Sophie L.
purchased on 10/10/2019
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5 /5
★★★★★
Order well received and as indicated
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Theo R.
purchased on 10/10/2019
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5 /5
★★★★★
Order well received and as indicated
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Isabel L.
purchased on 10/10/2019
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5 /5
★★★★★
Fast and efficient good products
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Jean M.
purchased on 10/10/2019
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5 /5
★★★★★
Fast and efficient good products
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Laurent L.
purchased on 10/10/2019
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5 /5
★★★★★
Company I recommend.
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Comprador Verificado
purchased on 09/10/2019
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4 /5
★★★★☆
Delivery received on time, the only problem was that one of the water sachets had a tiny hole in it when it arrived, which I didn't see until after I'd received and opened the package. Mail to customer service, very responsive and very professional problem solved within an hour. I'm very satisfied with their service, having already placed several orders with Lyo and Co the other orders were top notch.
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Camille B.
purchased on 09/10/2019
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4 /5
★★★★☆
Delivery received on time, the only problem was that one of the water sachets had a tiny hole in it when it arrived, which I didn't see until after I'd received and opened the package. Mail to customer service, very responsive and very professional problem solved within an hour. I'm very satisfied with their service, having already placed several orders with Lyo and Co the other orders were top notch.
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Camille M.
purchased on 09/10/2019
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4 /5
★★★★☆
Short
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Pierre T.
purchased on 08/10/2019
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4 /5
★★★★☆
Short
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Julie M.
purchased on 08/10/2019
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5 /5
★★★★★
We could have a coupon or discount on several orders.
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Michel M.
purchased on 08/10/2019
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Answer from Freezedried & Co
Hello, We don't have a loyalty program at the moment. However, we won't hesitate to let you know when the time comes. However, we do have promotional offers on the site. Thank you in advance for your understanding. Kind regards, Team Lyo.
5 /5
★★★★★
We could have a coupon or discount on several orders.
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Jean D.
purchased on 08/10/2019
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Answer from Freezedried & Co
Hello, We don't have a loyalty program at the moment. However, we won't hesitate to let you know when the time comes. However, we do have promotional offers on the site. Thank you in advance for your understanding. Kind regards, Team Lyo.
5 /5
★★★★★
This is my second or third order from Lyophilisé & Co. I'm totally satisfied: the delivery conforms to the order both in terms of content and delivery time, and customer service was available and competent in relation to my need to modify certain parameters of the order to speed up delivery.
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Guillaume T.
purchased on 07/10/2019
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5 /5
★★★★★
This is my second or third order from Lyophilisé & Co. I'm totally satisfied: the delivery conformed to the order both in terms of content and delivery time, and customer service was available and competent in relation to my need to modify certain parameters of the order to speed up delivery.
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Lucie R.
purchased on 07/10/2019
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4 /5
★★★★☆
Reception problems
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Theo L.
purchased on 06/10/2019
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Answer from Freezedried & Co
Hello, due to a flashing error by the carrier, the parcel was returned to our premises. As agreed, we have redirected it to your address. Thank you again for your understanding. Elodie from Team Lyo.
4 /5
★★★★☆
Reception problems
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Miguel G.
purchased on 06/10/2019
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Answer from Freezedried & Co
Hello, due to a flashing error by the carrier, the parcel was returned to our premises. As agreed, we have redirected it to your address. Thank you again for your understanding. Elodie from Team Lyo.