★★★★★
based on 10844 reviews published
Latest neutral customer reviews
Small packaging too expensive for non-organic
I placed 2 orders, one delivered within 48 hours and on the site my orders are still waiting to be sent. That's it for the 3 stars, otherwise the site is very good.
I am still waiting for my last order, it has not arrived and I have no information about it, since 2/27/22 and it is still waiting for shipment.
In the box a box of cheese with drips (cheese on top and 2 boxes of rye bread dented bad first experience with you I expect from you a commercial gesture thank you
Products are shipped quickly, but many are out of stock.
Unfortunately I did not receive the coli. I have filed a complaint with the Belgian carrier Bpost. File: 1-39418525852.
There are communications from the carrier that are not in English, and also the information about when it was going to arrive was not clear, because the Chronopost link did not show you the pick up point.
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On September 21 I made an inquiry which was never answered. I could not choose how to pick up the order in store, since it was impossible for me to enter my phone number in the form on the website. I had to choose to have the package sent to my home address and to make matters worse, they were not able to put the delivery address correctly, which meant that Seur was still unable to deliver the package to me on the 29th, having to delay an outing to the mountains that I had planned. I had to be the one to change the wrong address set by Liofilizado so that Seur could deliver the package to me.
Good value for money, but it's still an army-style ration box from the end of the last century. Fortunately, today's products are of better quality.
I've been waiting for my order for a week with no explanation.
Fast delivery neat nothing to say But the product cement bottle A unfortunately worthless three times I tried to put my bridge it does not even hold and yet I followed all the steps indicated plus the viewing of quite a few videos in short honestly I am disappointed.
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I like the store for its variety of products, fast shipping and reasonable prices, especially with regard to shipping costs. I received the goods for this order on time, but the four cans of freeze-dried product were damaged, two of them with significant bumps and deformations. These damages could hardly have been caused by the transport, as the can of freeze-dried product was damaged.
I was disappointed by the packaging, in fact I ordered cookies that arrived all broken. Too bad they weren't packaged better.
Delivery in 48h announced Order made on 24 July Package received on 02 August. Good products otherwise very good quality
I was offered (so I paid) a colissimo delivery on a friday in the early afternoon. but as the order is only processed from monday, I received it on wednesday, so after my departure on Bivouac. so I'll keep my meals for my next Bivouac.
I placed a large order on Monday 21 June and for 1 week I have had no news...
Hello The wait for my colissimo seemed too long. I was supposed to wait 24 hours and we waited 48 hours before receiving it.
Product still not received. I hope to have it by June 30th. Very, very late. Not cool......
Order placed a week ago and still no delivery ????????
Very disappointed; products ordered promised a long or even very long shelf life, whereas the products received spent the longest time in your stocks.
The dishes are not particularly succulent. The lemon dessert is far too sweet (although I'm a big fan of sugar). The chocolate mousse is good, but should be called a chocolate dessert, as in my opinion it's not a mousse. In short, the quality/price ratio is not entirely satisfactory.
Survival gear and impeccable delivery time - nothing to say. On the other hand, I was very disappointed by the little solar-powered, dynamo-charged survival radio... the same radio is 20 euros cheaper on Pearl. As for the quality of the item, it's mediocre (antenna too short range, picks up almost no stations, rather mediocre sound, not to mention the fact that there's no automatic station search... everything's manual and the joysticks/search wheels are hyper-sensitive... frankly, I'm disappointed with this item, which I'd rate 2/5. They need to improve the antenna, sound quality, add an automatic search option and ideally add at least one USB port. Too disappointed with this item given its high price (50 at Lyophilise and 30 at Pearl) and above all its poor operating quality.
I received an order (invoice 88695, customer 1163397) When I put water in the mx3 aligot bag, I noticed water leaking from the bottom (see attached photos). Please note that I am testing a few dishes, so the bag came out of the parcel post to be used directly in the kitchen. The percage was therefore in the parcel. Thank you for your feedback on this subject.
Shipping time not respected
A little expensive for recipes that aren't all calorie-dense. Otherwise, the taste is very good.
Lots of choice on products, but unfortunately a product ordered that was not in stock was replaced by a product from the same range but without taking the customer's opinion into account.
Unfortunately, my chili con carne had a hole in it, so I had to put it in the garbage can and clean up the sauce on all the others...
We liked the minced meat and the concept is great. On the other hand, the beef rice was much too salty, but we know that salt is necessary for preservation...
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Too much salt, I had to throw away half a meat dish
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We find that the dishes always taste the same.
On the picture it looks like a normal knife when you receive it sais a keychain! At 25 euro it's expensive the keychain I do not recommend to anyone!!!!
Thanks to the trustedshop guarantee I got my money back, as I didn't get my order, a pity really.... I think that in this aspect the shipping issue should be improved, as I find the store very interesting and I would like to be able to place orders later. If they do not improve this I will have to look for another store that guarantees me the same products and a perfect shipment to my country.
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We bought this product from you, but the food is lukewarm after 4 hours. Under the lid of the thermo, there is no seal at the base, as we don't have one.
 
				
								
                             
					