The online store GILI'S excels in delivering high-quality products, with many customers highlighting the beautiful designs and superior craftsmanship of items such as swimsuits and shirts. Fast delivery is consistently praised, with numerous reviews noting that orders arrive promptly and in well-packaged condition, enhancing the overall shopping experience. Customer service stands out for its responsiveness and effectiveness, with shoppers appreciating tailored solutions when needed.
Hello, I ordered 4 men's swimsuits, two in L and two in XXL, the latter two are too small, I returned them, I find it really unfortunate that the shipping costs are at our expense! Moreover, I had benefited from a promo code for this order, so I hesitate to reorder these two swimsuits in the next size up because I no longer benefit from this promo code and I'm afraid I will have to return them again at my expense if the size does not fit!!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/05/2023
Unfortunately the swimsuit was too big I returned it
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Rating: 4 out of 5
following a purchase from 15/04/2023
Very good quality, acceptable delays
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Rating: 4 out of 5
following a purchase from 16/04/2023
Pleasant site and delivery assured on time...
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Rating: 4 out of 5
following a purchase from 09/04/2023
Very good but the size does not quite suit me
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Rating: 4 out of 5
following a purchase from 24/02/2023
Delivery as planned
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Rating: 4 out of 5
following a purchase from 31/01/2023
Too bad returns are at my expense
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/12/2022
Hello, the swimsuit is perfect! However, it says free shipping but actually it’s not! For a swimsuit (lightweight) at 100€, it’s a shame.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/12/2022
Order delivered very quickly. User-friendly site...
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Rating: 4 out of 5
following a purchase from 03/12/2022
A little difficulty with obtaining the €10 discount for signing up for the newsletter, but very courteously and quickly resolved by Claire Nicolini, well done!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/07/2022
Not bad. Swimsuit and packaging are very high-end and very original. However, the only downside is that the quality is very good but after one season of swimming, there are already some signs of wear... so the price is still a little high. It should last 5 years without any issues for this price... but that’s just my opinion.
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Rating: 4 out of 5
following a purchase from 26/11/2022
Easy navigation on the site. Consider adding a few more photos on the product detail points.
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Rating: 4 out of 5
following a purchase from 24/07/2022
User-friendly site with good layout however filters do not always work efficiently. Delivery to Greece was fast with excellent packaging.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 28/07/2022
fast delivery and quality product
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/07/2022
No particular issues with the site
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Rating: 4 out of 5
following a purchase from 17/07/2022
Pleasant, good quality, quick exchange. Easy exchange
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/07/2022
The products are of very good quality and perfectly meet my expectations. They are very well cut.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/01/2022
Pleasant site, good balance between photos and texts
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/01/2022
Beautiful quality of products. Fast delivery. Quality packaging. In short, perfect!
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 17/08/2021
the speed of delivery is just incredible! I had previously bought in-store: it’s almost as fast
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Rating: 3 out of 5
following a purchase from 03/08/2021
Fast delivery. Efficient and friendly customer service.
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Rating: 4 out of 5
following a purchase from 29/07/2021
Very good advice over the phone, order placed easily and received in 48h. Very high quality products
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 27/07/2021
Service and of course clothes top as indicated, and even better, perfect
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/07/2021
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/07/2021
fast delivery, quality item, limited choice
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Rating: 4 out of 5
following a purchase from 01/07/2021
I enjoyed shopping here but I find the prices are very high.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 23/06/2021
Everything okay. Good product. Received on time. And that's it.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 23/06/2021
The order arrived on time (despite uncertainty due to not receiving a delivery tracking email). The swimsuits look high quality.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 23/06/2021
The model received is beautiful but does not match the color ordered.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 21/06/2021
Order arrived quickly and well packaged. However, the exchange process (sending an email to get a return slip) or refund (sending the swimsuit at my expense) is much more complicated than on other sites, especially since the minimum purchase price is quite high compared to others.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 19/06/2021
Beautiful fashion item, quality, easy to maintain.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/06/2021
Very nice swimsuit! Comfortable, very nice color.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 17/05/2021
Package arrived late. As for the model, it is different from the one ordered, it was presented with a colored band under the bust, and I received it without. The size is good, however.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/04/2021
It's easy to shop on Gili's website when you can't go to the store. The delivery was extremely fast. All that's left is for women to be able to get cozy in a sponge hoodie too, and I'll give them 5 stars (I can't wait and I'm very jealous of my husband who will have that chance).
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Rating: 3 out of 5
following a purchase from 20/04/2021
Order arrived quickly and great collection, however managing returns is not easy.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/04/2021
The sizes are not right even following your recommendations. However, the colors and models are beautiful.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 29/01/2021
Nice range but no good return policy for returning items that don't fit, the costs remain our responsibility, I find that a bit limited considering the price of the items.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 27/01/2021
Top tracking and delivery time (that's rare), quality product. I was just surprised by the color, much flashier in real life than in the visuals on the site. Luckily neon is in fashion.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/12/2020
Satisfied, nothing else to add, I am satisfied.
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