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A
Rating: 1 out of 5
Mondial Relais : a catastrophe ! More than 10 days to be delivered !
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Customer reviews of Gperdumesaiguilles
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 1 899 published reviews
Summary of reviews
The store consistently delivers on product quality and accurate descriptions, with many reviews noting that items match photos and descriptions, arrive well packaged, and work well. Delivery is a strong strength, as messages repeatedly highlight fast shipping and timely arrival, with many orders arriving on or ahead of schedule and packages arriving securely. Customer service and reliability are emphasized through easy communication, professional staff, and smooth, trouble-free transactions, with several mentions of prompt responses and willingness to assist. Overall, customers express high satisfaction and eagerness to recommend the site based on consistent quality, fast delivery, and dependable service.
Reviews 1 and 2 stars
Reset filtersA
Rating: 2 out of 5
the strap of the watch is not made of leather contrary to what is indicated in the description
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Response from Gperdumesaiguilles
Hello, we have to differentiate between items that are labeled Genuine Leather and those that are labeled Leather only. If the strap does not have the word "genuine" on it, it is synthetic leather. Only the top of the line watches are offered in Genuine Leather.
We are sorry if you are not satisfied with your purchase. You can return the watch to us if it has not been worn.
Sincerely Customer Service
We are sorry if you are not satisfied with your purchase. You can return the watch to us if it has not been worn.
Sincerely Customer Service
A
Rating: 1 out of 5
I am not happy. The bracelet is too small for my husband. I returned it in its original packaging with the return slip provided. In commission. It was returned to me with the mention refused as the package was empty! So no refund. Thank you for doing the necessary. Sincerely
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Response from Gperdumesaiguilles
Hello, the package you sent by post was presented to us open and empty, and we refused it without even looking at the sender, as we systematically do in these cases, on the advice of the letter carrier.
We invite you to open a claim at the post office so that you can be compensated for the loss. Sincerely Florine customer service
We invite you to open a claim at the post office so that you can be compensated for the loss. Sincerely Florine customer service
A
Rating: 1 out of 5
Not happy at all. I had sms delivery on Monday 28th between 9:30 and 12:00, I stayed at home (vacation). The package still not delivered, I need it imperatively Saturday, June 2. Thank you for doing what is necessary and for answering me quickly
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Response from Gperdumesaiguilles
Hello, your package was shipped the day after you placed your order and we are sorry that you have not yet received your package. We have opened a claim with the carrier so that we have contacted the delivery person to make sure that you will get your package this week.
Sincerely Florine Customer Service
Sincerely Florine Customer Service
A
Rating: 2 out of 5
Dissatisfied with the service...
- delivery within 24/48h; but delivered 6 days after !!!! - payment of a supplement for gift wrapping => Gift wrapping non-existent!
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- delivery within 24/48h; but delivered 6 days after !!!! - payment of a supplement for gift wrapping => Gift wrapping non-existent!
A
Rating: 2 out of 5
The description of the watch is wrong. Indeed, the watch does not count down. This is the only function I was looking for... thanks for the wrong technical description. It's up to the site agents to check its details! Too bad for me.
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A
Rating: 2 out of 5
I am not happy. The watch I received had a dead battery, I had to have it changed after a week. Also, the watchmaker I went to pointed out that there was a screw missing from the back of the dial.
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A
Rating: 1 out of 5
I have no answer to my message.
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A
Rating: 2 out of 5
the watch was not �t fixed� in its case, it seems to work but considering the number of shocks it must have suffered during transport.......!!!
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A
Rating: 2 out of 5
Very poor delivery, lost and recovered the package, 2 weeks late
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A
Rating: 2 out of 5
Irr�proachable transaction but d�cevante product quality.
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A
Rating: 1 out of 5
There are no comments for this review
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A
Rating: 2 out of 5
Exp�di� three days after the deadline! Delivered� on 12/24 for a date pr�vu between the 18th and 20th, which �t was one of the seller's criteria!!! One does not announce d�lais that one cannot hold.
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A
Rating: 1 out of 5
Have cancelled� the order. Don't want to make a commercial gesture. Are the most expensive on the market� on Amazon.
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