/10
★★★★★
based on 1630 published reviews
★★★★★
based on 1630 published reviews
Latest neutral customer reviews
3/5
★★★☆☆
Problem with the box when I received the parcel, it was in pieces. I hope this will not affect the watch in the long term. Would you like a photo?
Philippe M.
purchased on 15/06/2024
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3/5
★★★☆☆
Very happy with the beautiful jewelry. But disappointed at the time of recovering them because it was to offer and they did not make me packing I left like that so a little disappointed.
Sandrine M.
purchased on 25/02/2024
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2/5
★★☆☆☆
The instruction manual is missing.
Véronique F.
purchased on 15/02/2024
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2/5
★★☆☆☆
The product ordered does not conform to that received and it took me 4 calls where no one answered me even after leaving several messages. I contacted him in parallel by email and again four emails for them to answer my question. They finally got back to me and found a solution. A lot of energy for a simple answer. Too bad
Yann G.
purchased on 30/01/2024
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2/5
★★☆☆☆
The prices are correct, unfortunately I received the SEIKO watch without the tool to adjust the size of the bracelet. Just look at the description on competing sites to check that it should come with it.
Kenji I.
purchased on 28/01/2024
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3/5
★★★☆☆
DPD your delivery service is deplorable I had to pick up my parcel at the depot 20 minutes from my home, the driver did not show up at my house. Change carrier quickly
Marc F.
purchased on 15/06/2023
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3/5
★★★☆☆
Correct delivery time, very nice item
Mireille P.
purchased on 12/06/2023
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2/5
★★☆☆☆
Item not what I wanted too bulky
Brigitte B.
purchased on 30/05/2023
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2/5
★★☆☆☆
The watch stand arrived broken
Christian E.
purchased on 11/01/2023
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3/5
★★★☆☆
Nothing to say about the site, delivery time not respected
Jordan P.
purchased on 14/07/2022
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3/5
★★★☆☆
Error in my order and late refund
Laurence L.
purchased on 15/03/2022
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3/5
★★★☆☆
I had found this watch by browsing on google and then impossible to find it directly on your site to order it; I do not know by which means I went, I spent several hours because I really wanted it
Acheteur Vérifié
purchased on 25/03/2021
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3/5
★★★☆☆
Watch sent without instructions and adjustable quite complex to make after research on the internet
Acheteur Vérifié
purchased on 31/03/2021
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3/5
★★★☆☆
A mixed experience with gperdumesaiguilles, nothing to complain about in the ordering phase on the site. I made a mistake with the model and contacted customer service who did what was necessary to take into account my change. Unfortunately there was a supply problem (and I don't blame them, they couldn't help it) and I regret not having been informed proactively by them and apart from my own reminders. In the end, the customer service took the time to call me to let me know that the order had been shipped and it arrived.
Acheteur Vérifié
purchased on 02/12/2020
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3/5
★★★☆☆
Cancellation message that I did not understand...
Acheteur Vérifié
purchased on 29/11/2020
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3/5
★★★☆☆
Good product but I should have received my order within 48 hours and it arrived 8 days later
Acheteur Vérifié
purchased on 14/11/2020
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Answer from
Gperdumesaiguilles
Hello, We are sorry for the delay that was necessary for the post office to deliver to you. We had received your order on November 14th in the late morning and shipped it the same day.
We hope to see you again on our website.
Sincerely Florine Customer Service
We hope to see you again on our website.
Sincerely Florine Customer Service
2/5
★★☆☆☆
I don't have the announced radio control and therefore no automatic time setting with winter/summer time switch. I have however settled the payment punctually in three times. Moreover the second hand has a slight shift.
Acheteur Vérifié
purchased on 08/09/2020
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Answer from
Gperdumesaiguilles
Sir, You should have contacted us when you received your watch, if you could not get it to work properly. Here is a link to the Pulsar manuals that will tell you how to activate the missing features. https://pulsar.tm.fr/notices.
Sincerely Florine Customer Service
Sincerely Florine Customer Service
3/5
★★★☆☆
Fast shipping and careful packaging for the watch I ordered. On the other hand, the after-sales service that I requested on the cell phone number indicated on the invoice is ineffective, even after leaving several messages, no one called me back and I had to make do with a YouTube tutorial to adapt the bracelet. Otherwise the product corresponds well to my expectations.
Acheteur Vérifié
purchased on 14/08/2020
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3/5
★★★☆☆
The watch doesn't work. The battery was out... I'm a little disappointed
Acheteur Vérifié
purchased on 03/07/2020
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2/5
★★☆☆☆
Better not to have to deal with the soap.
Acheteur Vérifié
purchased on 01/04/2020
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Answer from
Gperdumesaiguilles
Hello, As we explained to you by email, during the containment period the Post Office delivered only 3 days a week and signed for the customer. These exceptional measures were taken to fight against the spread of the virus and it is not us who decided them. We are sorry that these measures did not suit you and unfortunately we cannot do anything about it.
I wish you a very pleasant day.
Florine GperduMesAiguilles
I wish you a very pleasant day.
Florine GperduMesAiguilles
3/5
★★★☆☆
Watch received very late but it is logical, we were at the beginning of confinement. What is less logical is not to have received an answer to my email when I was trying to know the status of my order.
Acheteur Vérifié
purchased on 18/03/2020
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2/5
★★☆☆☆
Recomposed watch, the bracelet is not original. Disappointed.
Acheteur Vérifié
purchased on 04/02/2020
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3/5
★★★☆☆
The color of the strap (pink) is disappointing compared to the picture (it is a rather dull beige pink) and the material looks like synthetic nubuck.... it is not as qualitative as I expected. But the watch case itself is very nice
Acheteur Vérifié
purchased on 27/01/2020
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3/5
★★★☆☆
I had a problem obtaining a discount code, even though it was advertised on a window that opened automatically. Fortunately, the customer service representative, Ms. i...., went out of her way to get it for me. But once obtained and marked for purchase the amount of discount was lower than the one advertised in the window and the discount decreased again when I went to the payment. Too bad this spoils the fun of the purchase a bit
Acheteur Vérifié
purchased on 29/01/2020
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3/5
★★★☆☆
Because of the strikes the delivery was very long and that's not their fault but the anxiety rising, I sent 2 emails that remained unanswered and several phone messages without response also except the last one where a person told me she was going to reform on the problem she had to contact me NOTHING! I just received the gift for my little girl and I am finally relieved.
Acheteur Vérifié
purchased on 09/12/2019
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2/5
★★☆☆☆
I received my order quickly but incomplete knowing that I would have liked to recommend this site several times. I would like my future orders to go well.
Acheteur Vérifié
purchased on 04/12/2019
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Answer from
Gperdumesaiguilles
Hello, We are sorry that there was a problem in the preparation of your order. Could you please contact us to tell us what is missing from your shipment?
Sincerely Florine Customer Service
Sincerely Florine Customer Service
2/5
★★☆☆☆
Error in sending the watch 15 days before Christmas
Acheteur Vérifié
purchased on 04/12/2019
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Answer from
Gperdumesaiguilles
Madam, We are sorry that there was an error in the preparation of your order. Could you please tell us a little more about the type of error so that we can provide you with a solution?
Sincerely Florine customer service
Sincerely Florine customer service
2/5
★★☆☆☆
Ordered on 4/12, to this day, December 9, still not received the package, a value of 189 euros, I do not know where it is!
Acheteur Vérifié
purchased on 04/12/2019
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Answer from
Gperdumesaiguilles
Hello, We are sorry for the delivery problems. We have entrusted your package to Chronopost which is usually reliable. Your package was finally delivered to the relay on December 12, 7 days after it was sent. We hope that you have now been able to recover it.
Sincerely Florine customer service
Sincerely Florine customer service
3/5
★★★☆☆
Very satisfied with the product nevertheless in private message on the social networks fb the person who kindly answered me made a mistake on the promotional percentage of course the code never worked alas and very disappointed since the total sum was not the same and so I had to reduce my order apart from that the products received I was totally satisfied
Acheteur Vérifié
purchased on 06/11/2019
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2/5
★★☆☆☆
I only received part of my order. I had ordered 2 bracelets and I only received one. It's the 1st time I ordered and I wanted to order other items but I'm a little disappointed
Acheteur Vérifié
purchased on 02/12/2019
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3/5
★★★☆☆
The order was correct but I would have liked to have a better and more solid packaging.
Acheteur Vérifié
purchased on 14/11/2019
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2/5
★★☆☆☆
Fast delivery but chain too short, way too short for a man!!! Disappointed...
Acheteur Vérifié
purchased on 26/06/2019
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Answer from
Gperdumesaiguilles
Hello, You should have contacted us directly upon receipt of your order so that we could have made a change.
Sincerely Florine customer service
Sincerely Florine customer service
3/5
★★★☆☆
First order on this site. Product sent and received on time but defective. Return of the product at my expense (8,75€). Fortunately, the refund was made quickly. Very average experience because I lost time and money...
Acheteur Vérifié
purchased on 30/01/2019
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2/5
★★☆☆☆
The strap of the watch is not made of leather contrary to what is indicated in the description
Acheteur Vérifié
purchased on 11/01/2019
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Answer from
Gperdumesaiguilles
Hello, we have to differentiate between items that are labeled Genuine Leather and those that are labeled Leather only. If the strap does not have the word "genuine" on it, it is synthetic leather. Only the top of the line watches are offered in Genuine Leather.
We are sorry if you are not satisfied with your purchase. You can return the watch to us if it has not been worn.
Sincerely Customer Service
We are sorry if you are not satisfied with your purchase. You can return the watch to us if it has not been worn.
Sincerely Customer Service
3/5
★★★☆☆
The packaging was too small to protect the watch stand which arrived broken.
Acheteur Vérifié
purchased on 24/10/2018
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3/5
★★★☆☆
Perfect order and delivery, but when I unpacked it, the instructions were not the same as the watch I ordered. After calling, I was able to get the document on the internet.nc Overall, I am satisfied with my purchase. JP.Pahour
Acheteur Vérifié
purchased on 25/06/2018
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3/5
★★★☆☆
Delivery time longer than announced, my child could not have his watch on his birthday...
Acheteur Vérifié
purchased on 23/05/2018
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3/5
★★★☆☆
Delivery time impeccable but the watch received is not as I imagined it compared to the photo on the site.
Acheteur Vérifié
purchased on 10/06/2018
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Answer from
Gperdumesaiguilles
Hello, we are sorry that the watch did not give you satisfaction. All our customers have a 14 days retraction period upon receipt of the product to return it to us, in accordance with our GTC Cordially The Customer Service
2/5
★★☆☆☆
Dissatisfied with the service...
- delivery within 24/48h; but delivered 6 days after !!!! - payment of a supplement for gift wrapping => Gift wrapping non-existent!
Acheteur Vérifié
purchased on 22/05/2018
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3/5
★★★☆☆
Delivery, at the beginning of April 10, after April 12 between 14 and 17h and finally on April 13, leave in the mailbox ...... Amateurs!!!
Acheteur Vérifié
purchased on 07/04/2018
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Answer from
Gperdumesaiguilles
Hello, We are sorry that your package took longer than expected to be delivered. This carrier usually delivers within 24/48 hours, in this case it took 4 days.
We hope that your watch will now give you complete satisfaction.
Sincerely Customer Service
We hope that your watch will now give you complete satisfaction.
Sincerely Customer Service
3/5
★★★☆☆
The watch corresponds to my expectations, delivery time ok. By cons the case for the watch was in cardboard and a little crushed ... a little cheap ...
Acheteur Vérifié
purchased on 13/12/2017
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Answer from
Gperdumesaiguilles
Hello, Our products are shipped in the packaging provided by the brands. We are sorry that it did not suit you and will forward your opinion to them.
Sincerely Florine Customer Service
Sincerely Florine Customer Service
3/5
★★★☆☆
I did not receive any email warning me of the delivery of my package in relay point, it is me who had to ask where my order was... to know that it had arrived for several days!
Acheteur Vérifié
purchased on 12/12/2016
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3/5
★★★☆☆
Package well packaged and on time thanks to the opinion of a previous buyer who reported that the watch does not count down, the info is still wrong on the official description.
Acheteur Vérifié
purchased on 03/09/2016
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Answer from
Gperdumesaiguilles
Hello, Thank you for your purchase. We have double-checked on the Casio website. This one mentions well for the watch that you bought the countdown function. I invite you to go to the product sheet with this link http://www.casio-europe.com/fr/produits/montres/sports/stl-s300h-1aef/. Sincerely GPerduMesAiguilles
3/5
★★★☆☆
The order very well on the other hand I had to return on my order to know that my parcel had arrived since three days the tradesman said to me that ç was with you to take me Finally I did not appreciate that the battery already functions and of blow since when (battery to be changed quickly) Cdlt
Acheteur Vérifié
purchased on 28/10/2016
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Answer from
Gperdumesaiguilles
Hello, we set the time on the watches before sending them so that when you receive them, you just have to put them on your wrist. This also allows us to make sure that it works properly before shipping. The batteries in new watches have a life span of 1 to 2 years.
We hope that despite these two small inconveniences your watch gives you complete satisfaction.
Sincerely GperduMesAiguilles
We hope that despite these two small inconveniences your watch gives you complete satisfaction.
Sincerely GperduMesAiguilles
3/5
★★★☆☆
The order was processed on time but be careful with the information on the website. The description in the section "Learn more" is more reliable than the technical description which does not correspond to reality. For example, all Timex Ironman watches are given with the same technical characteristics when this is not the case.
Acheteur Vérifié
purchased on 12/01/2016
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2/5
★★☆☆☆
The description of the watch is wrong. Indeed, the watch does not count down. This is the only function I was looking for... thanks for the wrong technical description. It's up to the site agents to check its details! Too bad for me.
Acheteur Vérifié
purchased on 28/10/2015
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3/5
★★★☆☆
Paid the cde with extra price for a gift wrap of 1,50€. Received without wrapping!
Acheteur Vérifié
purchased on 04/08/2015
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2/5
★★☆☆☆
I am not happy. The watch I received had a dead battery, I had to have it changed after a week. Also, the watchmaker I went to pointed out that there was a screw missing from the back of the dial.
Acheteur Vérifié
purchased on 05/05/2015
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3/5
★★★☆☆
The ad specified "Unisex" when it is a junior watch. The seller gave a lame excuse. You have to pay a return fee.
Acheteur Vérifié
purchased on 11/02/2015
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3/5
★★★☆☆
Despite the 2 small photos, we do not have a precise idea of the size of the article, I saw the watch less big.
Acheteur Vérifié
purchased on 16/01/2015
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3/5
★★★☆☆
This mod�le ordered� but not available.In acc with the seller, I took another mod�le so-called �quivalent (ironman x20 GPS) which is d�cevant
Acheteur Vérifié
purchased on 09/01/2015
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2/5
★★☆☆☆
The watch was not �t fixed� in its case, it seems to work but considering the number of shocks it must have suffered during transport.......!!!
Acheteur Vérifié
purchased on 24/12/2014
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3/5
★★★☆☆
Well if you don't have any problem which is not my case, too bad
Acheteur Vérifié
purchased on 23/07/2014
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3/5
★★★☆☆
Choice of articles
Acheteur Vérifié
purchased on 28/11/2014
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3/5
★★★☆☆
Problematic order, due to a breakdown of your computer system. I had to call you back to find out what's going on!
Acheteur Vérifié
purchased on 02/12/2014
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3/5
★★★☆☆
Average overall not enough information
Acheteur Vérifié
purchased on 05/08/2014
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2/5
★★☆☆☆
Very poor delivery, lost and recovered the package, 2 weeks late
Acheteur Vérifié
purchased on 15/11/2014
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3/5
★★★☆☆
D�fault on the dial glass
Acheteur Vérifié
purchased on 04/12/2014
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2/5
★★☆☆☆
Irr�proachable transaction but d�cevante product quality.
Acheteur Vérifié
purchased on 06/08/2014
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3/5
★★★☆☆
Re�ue quickly. B�mol: not the right colors for the watch. But pro seller: apologies, refund provided and coupon for r�duction for next purchase.
Acheteur Vérifié
purchased on 01/08/2014
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