/10
★★★★★
based on 1718 reviews published
★★★★★
based on 1718 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
Problem with the box when I received the parcel, it was in pieces. I hope this will not affect the watch in the long term. Would you like a photo?
Philippe M.
purchased on 15/06/2024
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3
/5
★★★☆☆
Very happy with the beautiful jewelry. But disappointed at the time of recovering them because it was to offer and they did not make me packing I left like that so a little disappointed.
Sandrine M.
purchased on 25/02/2024
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2
/5
★★☆☆☆
The instruction manual is missing.
Véronique F.
purchased on 15/02/2024
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2
/5
★★☆☆☆
The product ordered does not conform to that received and it took me 4 calls where no one answered me even after leaving several messages. I contacted him in parallel by email and again four emails for them to answer my question. They finally got back to me and found a solution. A lot of energy for a simple answer. Too bad
Yann G.
purchased on 30/01/2024
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2
/5
★★☆☆☆
The prices are correct, unfortunately I received the SEIKO watch without the tool to adjust the size of the bracelet. Just look at the description on competing sites to check that it should come with it.
Kenji I.
purchased on 28/01/2024
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2
/5
★★☆☆☆
Watch delivered quickly but wrong model. Return request unanswered, impossible to reach you by phone and no call back following my messages. Hey don't recommend.
Sandrine D.
purchased on 13/12/2023
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3
/5
★★★☆☆
DPD your delivery service is deplorable I had to pick up my parcel at the depot 20 minutes from my home, the driver did not show up at my house. Change carrier quickly
Marc F.
purchased on 15/06/2023
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3
/5
★★★☆☆
Correct delivery time, very nice item
Mireille P.
purchased on 12/06/2023
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2
/5
★★☆☆☆
Item not what I wanted too bulky
Brigitte B.
purchased on 30/05/2023
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2
/5
★★☆☆☆
The watch stand arrived broken
Christian E.
purchased on 11/01/2023
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3
/5
★★★☆☆
Nothing to say about the site, delivery time not respected
Jordan P.
purchased on 14/07/2022
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3
/5
★★★☆☆
Error in my order and late refund
Laurence L.
purchased on 15/03/2022
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3
/5
★★★☆☆
I had found this watch by browsing on google and then impossible to find it directly on your site to order it; I do not know by which means I went, I spent several hours because I really wanted it
Acheteur Vérifié
purchased on 25/03/2021
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3
/5
★★★☆☆
Watch sent without instructions and adjustable quite complex to make after research on the internet
Acheteur Vérifié
purchased on 31/03/2021
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3
/5
★★★☆☆
A mixed experience with gperdumesaiguilles, nothing to complain about in the ordering phase on the site. I made a mistake with the model and contacted customer service who did what was necessary to take into account my change. Unfortunately there was a supply problem (and I don't blame them, they couldn't help it) and I regret not having been informed proactively by them and apart from my own reminders. In the end, the customer service took the time to call me to let me know that the order had been shipped and it arrived.
Acheteur Vérifié
purchased on 02/12/2020
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3
/5
★★★☆☆
Cancellation message that I did not understand...
Acheteur Vérifié
purchased on 29/11/2020
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3
/5
★★★☆☆
Good product but I should have received my order within 48 hours and it arrived 8 days later
Acheteur Vérifié
purchased on 14/11/2020
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Answer from Gperdumesaiguilles
Hello, We are sorry for the delay that was necessary for the post office to deliver to you. We had received your order on November 14th in the late morning and shipped it the same day.
We hope to see you again on our website.
Sincerely Florine Customer Service
We hope to see you again on our website.
Sincerely Florine Customer Service
2
/5
★★☆☆☆
I don't have the announced radio control and therefore no automatic time setting with winter/summer time switch. I have however settled the payment punctually in three times. Moreover the second hand has a slight shift.
Acheteur Vérifié
purchased on 08/09/2020
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Answer from Gperdumesaiguilles
Sir, You should have contacted us when you received your watch, if you could not get it to work properly. Here is a link to the Pulsar manuals that will tell you how to activate the missing features. https://pulsar.tm.fr/notices.
Sincerely Florine Customer Service
Sincerely Florine Customer Service
3
/5
★★★☆☆
Fast shipping and careful packaging for the watch I ordered. On the other hand, the after-sales service that I requested on the cell phone number indicated on the invoice is ineffective, even after leaving several messages, no one called me back and I had to make do with a YouTube tutorial to adapt the bracelet. Otherwise the product corresponds well to my expectations.
Acheteur Vérifié
purchased on 14/08/2020
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3
/5
★★★☆☆
The watch doesn't work. The battery was out... I'm a little disappointed
Acheteur Vérifié
purchased on 03/07/2020
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2
/5
★★☆☆☆
Better not to have to deal with the soap.
Acheteur Vérifié
purchased on 01/04/2020
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Answer from Gperdumesaiguilles
Hello, As we explained to you by email, during the containment period the Post Office delivered only 3 days a week and signed for the customer. These exceptional measures were taken to fight against the spread of the virus and it is not us who decided them. We are sorry that these measures did not suit you and unfortunately we cannot do anything about it.
I wish you a very pleasant day.
Florine GperduMesAiguilles
I wish you a very pleasant day.
Florine GperduMesAiguilles
3
/5
★★★☆☆
Watch received very late but it is logical, we were at the beginning of confinement. What is less logical is not to have received an answer to my email when I was trying to know the status of my order.
Acheteur Vérifié
purchased on 18/03/2020
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2
/5
★★☆☆☆
Recomposed watch, the bracelet is not original. Disappointed.
Acheteur Vérifié
purchased on 04/02/2020
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3
/5
★★★☆☆
The color of the strap (pink) is disappointing compared to the picture (it is a rather dull beige pink) and the material looks like synthetic nubuck.... it is not as qualitative as I expected. But the watch case itself is very nice
Acheteur Vérifié
purchased on 27/01/2020
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3
/5
★★★☆☆
I had a problem obtaining a discount code, even though it was advertised on a window that opened automatically. Fortunately, the customer service representative, Ms. i...., went out of her way to get it for me. But once obtained and marked for purchase the amount of discount was lower than the one advertised in the window and the discount decreased again when I went to the payment. Too bad this spoils the fun of the purchase a bit
Acheteur Vérifié
purchased on 29/01/2020
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3
/5
★★★☆☆
Because of the strikes the delivery was very long and that's not their fault but the anxiety rising, I sent 2 emails that remained unanswered and several phone messages without response also except the last one where a person told me she was going to reform on the problem she had to contact me NOTHING! I just received the gift for my little girl and I am finally relieved.
Acheteur Vérifié
purchased on 09/12/2019
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2
/5
★★☆☆☆
I received my order quickly but incomplete knowing that I would have liked to recommend this site several times. I would like my future orders to go well.
Acheteur Vérifié
purchased on 04/12/2019
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Answer from Gperdumesaiguilles
Hello, We are sorry that there was a problem in the preparation of your order. Could you please contact us to tell us what is missing from your shipment?
Sincerely Florine Customer Service
Sincerely Florine Customer Service
2
/5
★★☆☆☆
Error in sending the watch 15 days before Christmas
Acheteur Vérifié
purchased on 04/12/2019
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Answer from Gperdumesaiguilles
Madam, We are sorry that there was an error in the preparation of your order. Could you please tell us a little more about the type of error so that we can provide you with a solution?
Sincerely Florine customer service
Sincerely Florine customer service
2
/5
★★☆☆☆
Ordered on 4/12, to this day, December 9, still not received the package, a value of 189 euros, I do not know where it is!
Acheteur Vérifié
purchased on 04/12/2019
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Answer from Gperdumesaiguilles
Hello, We are sorry for the delivery problems. We have entrusted your package to Chronopost which is usually reliable. Your package was finally delivered to the relay on December 12, 7 days after it was sent. We hope that you have now been able to recover it.
Sincerely Florine customer service
Sincerely Florine customer service
3
/5
★★★☆☆
Very satisfied with the product nevertheless in private message on the social networks fb the person who kindly answered me made a mistake on the promotional percentage of course the code never worked alas and very disappointed since the total sum was not the same and so I had to reduce my order apart from that the products received I was totally satisfied
Acheteur Vérifié
purchased on 06/11/2019
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