/10
★★★★★
based on 1597 published reviews
★★★★★
based on 1597 published reviews
Latest neutral customer reviews
3/5
★★★☆☆
DPD your delivery service is deplorable I had to pick up my parcel at the depot 20 minutes from my home, the driver did not show up at my house. Change carrier quickly
Marc F.
purchased on 15/06/2023
Translated review3/5
★★★☆☆
Correct delivery time, very nice item
Mireille P.
purchased on 12/06/2023
Translated review2/5
★★☆☆☆
Item not what I wanted too bulky
Brigitte B.
purchased on 30/05/2023
Translated review2/5
★★☆☆☆
The watch stand arrived broken
Christian E.
purchased on 11/01/2023
Translated review3/5
★★★☆☆
Nothing to say about the site, delivery time not respected
Jordan P.
purchased on 14/07/2022
Translated review3/5
★★★☆☆
Error in my order and late refund
Laurence L.
purchased on 15/03/2022
Translated review3/5
★★★☆☆
I had found this watch by browsing on google and then impossible to find it directly on your site to order it; I do not know by which means I went, I spent several hours because I really wanted it
Acheteur Vérifié
purchased on 25/03/2021
Translated review3/5
★★★☆☆
Watch sent without instructions and adjustable quite complex to make after research on the internet
Acheteur Vérifié
purchased on 31/03/2021
Translated review3/5
★★★☆☆
A mixed experience with gperdumesaiguilles, nothing to complain about in the ordering phase on the site. I made a mistake with the model and contacted customer service who did what was necessary to take into account my change. Unfortunately there was a supply problem (and I don't blame them, they couldn't help it) and I regret not having been informed proactively by them and apart from my own reminders. In the end, the customer service took the time to call me to let me know that the order had been shipped and it arrived.
Acheteur Vérifié
purchased on 02/12/2020
Translated review3/5
★★★☆☆
Cancellation message that I did not understand...
Acheteur Vérifié
purchased on 29/11/2020
Translated review3/5
★★★☆☆
Good product but I should have received my order within 48 hours and it arrived 8 days later
Acheteur Vérifié
purchased on 14/11/2020
Translated review Answer from Gperdumesaiguilles
Hello, We are sorry for the delay that was necessary for the post office to deliver to you. We had received your order on November 14th in the late morning and shipped it the same day.
We hope to see you again on our website.
Sincerely Florine Customer Service
We hope to see you again on our website.
Sincerely Florine Customer Service
2/5
★★☆☆☆
I don't have the announced radio control and therefore no automatic time setting with winter/summer time switch. I have however settled the payment punctually in three times. Moreover the second hand has a slight shift.
Acheteur Vérifié
purchased on 08/09/2020
Translated review Answer from Gperdumesaiguilles
Sir, You should have contacted us when you received your watch, if you could not get it to work properly. Here is a link to the Pulsar manuals that will tell you how to activate the missing features. https://pulsar.tm.fr/notices.
Sincerely Florine Customer Service
Sincerely Florine Customer Service
3/5
★★★☆☆
Fast shipping and careful packaging for the watch I ordered. On the other hand, the after-sales service that I requested on the cell phone number indicated on the invoice is ineffective, even after leaving several messages, no one called me back and I had to make do with a YouTube tutorial to adapt the bracelet. Otherwise the product corresponds well to my expectations.
Acheteur Vérifié
purchased on 14/08/2020
Translated review3/5
★★★☆☆
The watch doesn't work. The battery was out... I'm a little disappointed
Acheteur Vérifié
purchased on 03/07/2020
Translated review2/5
★★☆☆☆
Better not to have to deal with the soap.
Acheteur Vérifié
purchased on 01/04/2020
Translated review Answer from Gperdumesaiguilles
Hello, As we explained to you by email, during the containment period the Post Office delivered only 3 days a week and signed for the customer. These exceptional measures were taken to fight against the spread of the virus and it is not us who decided them. We are sorry that these measures did not suit you and unfortunately we cannot do anything about it.
I wish you a very pleasant day.
Florine GperduMesAiguilles
I wish you a very pleasant day.
Florine GperduMesAiguilles
3/5
★★★☆☆
Watch received very late but it is logical, we were at the beginning of confinement. What is less logical is not to have received an answer to my email when I was trying to know the status of my order.
Acheteur Vérifié
purchased on 18/03/2020
Translated review2/5
★★☆☆☆
Recomposed watch, the bracelet is not original. Disappointed.
Acheteur Vérifié
purchased on 04/02/2020
Translated review3/5
★★★☆☆
The color of the strap (pink) is disappointing compared to the picture (it is a rather dull beige pink) and the material looks like synthetic nubuck.... it is not as qualitative as I expected. But the watch case itself is very nice
Acheteur Vérifié
purchased on 27/01/2020
Translated review3/5
★★★☆☆
I had a problem obtaining a discount code, even though it was advertised on a window that opened automatically. Fortunately, the customer service representative, Ms. i...., went out of her way to get it for me. But once obtained and marked for purchase the amount of discount was lower than the one advertised in the window and the discount decreased again when I went to the payment. Too bad this spoils the fun of the purchase a bit
Acheteur Vérifié
purchased on 29/01/2020
Translated review3/5
★★★☆☆
Because of the strikes the delivery was very long and that's not their fault but the anxiety rising, I sent 2 emails that remained unanswered and several phone messages without response also except the last one where a person told me she was going to reform on the problem she had to contact me NOTHING! I just received the gift for my little girl and I am finally relieved.
Acheteur Vérifié
purchased on 09/12/2019
Translated review