H2O Parapluies consistently delivers and ships quickly, with customers noting fast delivery, careful packaging, and products arriving as expected. The umbrellas are described as beautiful, elegant, and well-made, including mentions of Made In France quality, fashionable French design, and reliable craftsmanship from packaging to shipping. Customer service is repeatedly praised for responsiveness, after-sales support, fast repairs, and clear communication, with many noting repairs that restore the umbrella to like-new condition. The overall experience is characterized by dependable service, smooth transactions, and satisfaction with both products and support.
All reviews
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Philippe V.
Rating: 5 out of 5
following a purchase from 28/11/2023
Thank you again for your efficiency. H2O goes out of its way to satisfy its customers. The umbrella is guaranteed for life, but that won't stop me from coming back to you for more.
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Nadine G.
Rating: 5 out of 5
following a purchase from 27/11/2023
Excellent product. We discovered your store during our vacation in Normandy in 2010 and the 2 umbrellas we bought are still in excellent condition. Of course, the price may give us pause for thought, but the quality is there and it's made in France.
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Brigitte B.
Rating: 5 out of 5
following a purchase from 12/11/2023
SERVICE OK
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Bruno L.
Rating: 5 out of 5
following a purchase from 28/11/2023
super umbrella great packaging shame that the shaft and handle are not in one piece but very good quality and my daughter very happy.
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Myriam P.
Rating: 5 out of 5
following a purchase from 27/11/2023
Very high quality product. The packaging is sturdy but also beautiful. Faster delivery than planned.
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Evelyne F.
Rating: 5 out of 5
following a purchase from 22/11/2023
Very satisfied
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Patrick C.
Rating: 4 out of 5
following a purchase from 22/11/2023
Gift for Christmas, so not used yet
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Denis C.
Rating: 5 out of 5
following a purchase from 21/11/2023
I'm fully satisfied.
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Léo F.
Rating: 5 out of 5
following a purchase from 23/11/2023
Fast delivery and perfectly packaged parcel. Bought this umbrella as a Christmas present, so will try it out soon. Thank you for your fine company.
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Detty J.
Rating: 5 out of 5
following a purchase from 21/11/2023
Outstanding quality. Perfect service
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Kajetan L.
Rating: 5 out of 5
following a purchase from 21/11/2023
Very good, good customer service, correct delivery.
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Danièle H.
Rating: 5 out of 5
following a purchase from 20/11/2023
Beautiful umbrella. Very fast delivery and the umbrella is very well packed. This is the 4th one we have bought. Very serious company.
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Isabelle S.
Rating: 5 out of 5
following a purchase from 13/11/2023
Very pretty, original and sturdy umbrella.
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Muriel B.
Rating: 5 out of 5
following a purchase from 14/11/2023
Very good quality umbrella that fits in your bag. This is my second one, as the first was unfortunately stolen!
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David S.
Rating: 5 out of 5
following a purchase from 14/11/2023
Not yet offered, but from order to delivery everything is perfect.
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Valentin H.
Rating: 5 out of 5
following a purchase from 12/11/2023
Very good quality umbrellas, very pretty umbrellas and he doesn't hesitate to advise if he has a problem with the order. TO THE TOP.
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Alain F.
Rating: 5 out of 5
following a purchase from 15/11/2023
A very serious company. I was called to be informed that my choices were mismatched and other proposals were made. I appreciated this.
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Christian S.
Rating: 5 out of 5
following a purchase from 14/11/2023
Very attentive customer care, in particular providing some guidance & confirmation for a customisation. Having tried the product itself today, I'm quite happy and impressed with it.
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Jean-Pierre P.
Rating: 4 out of 5
following a purchase from 10/11/2023
gift, not yet offered, but beautiful quality.
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Mathilde L.
Rating: 5 out of 5
following a purchase from 04/11/2023
Perfect. Just the way I wanted it.
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Pierre B.
Rating: 5 out of 5
following a purchase from 09/11/2023
I would have liked it to fold (partially) automatically, but perhaps that would weaken the mechanism?
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Pauline R.
Rating: 5 out of 5
following a purchase from 11/11/2023
This is exactly what I wanted! Thank you so much!
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Jeanmarie L.
Rating: 5 out of 5
following a purchase from 10/11/2023
Everything's great
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Michel C.
Rating: 5 out of 5
following a purchase from 03/11/2023
Very good quality.
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Bernd G.
Rating: 5 out of 5
following a purchase from 28/10/2023
Very nice, Wernigerode umbrella. I like it very much. I would recommend it to others
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Anne-Sophie N.
Rating: 5 out of 5
following a purchase from 01/11/2023
Thank you for taking my wishes into account and sending the sheath to protect my favorite umbrella as soon as possible.
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Claudia W.
Rating: 5 out of 5
following a purchase from 27/10/2023
Always satisfied with your umbrellas. I've had mine for almost 10 years and I wanted my 19-year-old son to enjoy the quality of a beautiful, sturdy umbrella too. Sincerely Claudia Winieski
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Nathalie D.
Rating: 5 out of 5
following a purchase from 21/10/2023
No worries
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Thierry Z.
Rating: 5 out of 5
following a purchase from 19/10/2023
A company that gives good advice. They are professional and efficient. The product was repaired as soon as I received it and sent back promptly. This company deserves to be highlighted, and it is.
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Carolyn K.
Rating: 5 out of 5
following a purchase from 13/10/2023
I was recently in Crepon in Normandy and had a chance to visit the shop where the umbrellas are made. I am simply delighted to have one of their umbrellas!
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Marie L.
Rating: 5 out of 5
following a purchase from 05/10/2023
not disappointed with this umbrella but it's too early to give an opinion as there hasn't been any rain since I received it!
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Patrick C.
Rating: 5 out of 5
following a purchase from 21/09/2023
Very good quality umbrella, received very quickly and well packaged! THANK YOU!
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Guy B.
Rating: 5 out of 5
following a purchase from 21/09/2023
Everything went very well, both in terms of deadlines and product quality.
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Sandra B.
Rating: 5 out of 5
following a purchase from 17/09/2023
Everything was perfect Thank you
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Pierre F.
Rating: 5 out of 5
following a purchase from 27/08/2023
Superb product! Delighted with this purchase
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Hervé G.
Rating: 5 out of 5
following a purchase from 22/07/2023
Perfect
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Christiane K.
Rating: 5 out of 5
following a purchase from 19/08/2023
Perfect both for the quality of the umbrella and the packaging
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Jean Marc F.
Rating: 5 out of 5
following a purchase from 07/08/2023
All commitments were fulfilled in a friendly and prompt manner. Thank you very much.
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Veronique G.
Rating: 5 out of 5
following a purchase from 04/08/2023
Excellent. High-quality umbrella. 15 years ago, we discovered H2O while on vacation. We bought several umbrellas there that we still have...my husband wanted his own. He's delighted with it.
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Carmen F.
Rating: 5 out of 5
following a purchase from 01/08/2023
Package has arrived. Beautiful🤩. ☂️☔Everybody wants an umbrella.
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