★★★★★
based on 10369 reviews published
Latest customer reviews
I received my order earlier than expected
Very good
Great site, with a wide selection. Customer service is top-notch, I had many questions before choosing a crossbow, and even though my choice is not yet completely made, I greatly appreciated the speed of the response to my questions and the many tips provided. I recommend without any hesitation.
Clear, neat, precise, and customer service available to respond quickly to questions, and in a personalized manner.
Package received quickly, contents as described. The crossbow is of serious construction; assembling the bow is a bit delicate, you need to trim the plastic spacers that are too wide, and then tighten the retaining screw a lot (I had initially tightened it little as indicated in the manual, and the bow loosened after about thirty shots, without any impact though).
Excellent seller
Very serious site, package received on time and very satisfied with my order.
The site is not very precise about what is available or not.
I believe you are not talking about Hattila.com... we have implemented an indication of stock in the product list, on the product sheet and in the cart... which indicates in real time whether the product is in stock, awaiting restocking (delay) or if we have an arrival date. I don't see how you can find that we are not precise about what is in stock or not... Otherwise, how can we be clearer? I am at your disposal.
Best regards.
One of my favorite sellers, fast shipping, quality items!
The whole order was very good. Thank you very much
Package well received and well packaged. Perfect.
Good communication, no issues
Excellent
Compliant, fast, I recommend
Fast deliveries and conforming to orders. The customer service is super responsive and concerned about the service provided. I recommend Hattila.com
The Cobra crossbow is really great, it's a magnificent tool, however the crossbow bolts are of poor quality. Half of the screw tips receiving the bolt have come off the shaft. I find that disappointing for equipment at that price.
Fast, efficient and products are perfect, nothing to say
Very good!
Excellent. Good communication by email. I recommend
Very good quality and very fast shipping
The site Hatilla.com has a very nice presentation, the items are at competitive prices. Delivery is fast and packages are well protected. Only happiness. I recommend
Ordered item conforms to the description. Well packaged item. Fast delivery.
Super, very good company.
Everything perfect
Very good communication and good product
Serious. Attentive to your order, and pointing out any possible errors. No problems. Go ahead with confidence!
Reactive seller. Good communication.
Very serious site, quality products and delivery times respected every time.
Everything was good: the order, the product, the description, the fast shipping and even the packaging
Products compliant, deadlines and tracking top-notch. I recommend because the prices are good too. In short, great... 😉
Fast and precise
No manual in French despite the regulations. Damaged packaging.
I do not understand the review you left us...
We put a paper in the package to tell you that on this page:
https://www.hattila.com/fr/content/26-notices
There is a manual for your crossbow: https://www.youtube.com/watch?v=rfREHDeki2Q
isn't a video better than a paper manual? plus it's eco-friendly
Not to mention that the video is directly displayed on the crossbow's page: https://www.hattila.com/fr/arbaletes-150-livres/64-arbalete-150-livres-en-metal.html
Is that why you rated us 3/5?
You do not rate the crossbow? The speed of shipment of the package (ordered on the 7th at 18:19 and shipped on the 8th at 09:00)?
Sorry but we are a small company and we make immense efforts to make your life easier and to be clear before, during, and after your order so I would like to understand the rating you leave us, 3/5 is not trivial.
For the packaging I am sincerely sorry if it was damaged, do you think it comes from Mondial Relay or was the box of the crossbow itself damaged?
If possible, please send us a photo by email so we can resolve this with the concerned service.
Thank you.
Perfect!
Good has always responded to my messages sometimes a bit late but I understand it's the August holidays
Very good site, product completely compliant arrived on time.
Nothing to say satisfied?
Aside from the slow delivery, nothing to complain about
Thank you for your order.
You were delivered in two weeks despite the 2-3 weeks delay announced on the product when you ordered it.
Best regards
Very good
Fast shipping, nice material, but no service or preparation, not possible to call them, too bad
the bow is already assembled, I do not understand what service you are talking about, knowing that we cannot adjust it to your size remotely.
Thank you for your order, see you soon.
Good site, fair prices. I will order again from this site. They responded positively to my specific requests.