★★★★★
based on 10176 reviews published
Latest negative customer reviews
The job is done
I never received the package and no one gives me explanations.
Bad experience
Waiting time far too long for shipping a target, 2 weeks and still not shipped and yet it is in STOCK!!
The announced deadline was not respected
Customer service is deplorable!!!
Too long, 4 months waiting for 2 crossbow limbs
Ok for this time, nothing to report
Crossbow arrived broken because not checked by Hattila before shipping. Refusal to refund or replace with a new one. Only repair was offered along with an "exceptional" commercial gesture of 4% which ultimately was not paid even though the repair was done after 2 weeks but without a word of explanation and no response to my follow-up. Clearly, this seller does not care about disputes even when he is at the origin of them.
11 days to receive a tube of silicone and a square... I am skeptical about a new order
Non-existent number
Hello, the product is impeccable but the delivery took 5 weeks and I could have waited double as they skipped my order
I didn't receive one package out of two
Serious and responsive seller
Disappointed with my order, the item ordered does not match the item received...
Delivery times are way too long, three weeks for a product that was supposed to take between 7 to 10 days
Delivery of the order took 3 months to arrive, I won't say more... on products marked as in stock.
One out of three orders was delivered. Three weeks after my first order, still no shipment even though the delay on the ordered items was indicated as 7-10 days.
Still nothing received
Too much time to send my order, I had to leave and couldn't retrieve my order, so I assume it has been sent back.
Order placed 3 weeks ago for delivery to an automatic distribution point that... does not have the size to accept items as long as arrows! Since then, no news from the carrier or the site, despite written follow-ups. Avoid!!!
To charge me 500, no problem. Shipped a week later. 3 weeks later still no news. They told me they would open an investigation with DPD a week ago.
I waited several months to be delivered, no response from the seller despite several messages, item poorly packaged inside, it traveled very badly, I am really disappointed, not only will I not buy anything from this seller again, but I strongly advise against using this site.
It is true that your order took several months due to out-of-stock products, we have no email from you, if we had seen it we would have unlocked your order and offered you a cancellation or replacement of the pending products.
I invite you to contact us by email.
Thank you.
Following a return, the manager tells me he received the package and sends me a refund confirmation... 3 weeks later still no refund despite the confirmation. After claiming, he finally tells me he hasn't received the package... but the tracking clearly indicates it was delivered!? Dishonest! Avoid!! I contact a consumer association.
Lack of communication on the progress of the delivery. The order was lost and I was left without news from the site and the seller. Had to be clever to finally get a response. Ultimately, product received different from the order (color). It was annoying, that's it.