Reviews Hattila.com

9.7/10
★★★★★
based on 10521 reviews published

Latest neutral customer reviews

3 /5
★★★☆☆

Careful shipping but does not respect the comments left at the time of order regarding delivery

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Sébastien F.
purchased on 08/07/2023
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3 /5
★★★☆☆

Serious site, a lot of choice and products, good advice, very fast shipping but poorly packaged product, some arrow tips were damaged during transport (they were sticking out a bit from the box). It would have been wiser and better to put them in a cardboard package, rather than in a simple plastic envelope..

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Sebastien R.
purchased on 05/06/2023
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3 /5
★★★☆☆

First class rod, handle a bit too thick but nice quality and effective. However, slow delivery, the delivery person leaves the packages at the post office (?) so longer delay, why pay for a colissimo (?) Grrrrrrrrrrrrrrrrrrrrrrrr /jp

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Jean-pierre T.
purchased on 09/04/2023
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3 /5
★★★☆☆

The delivery times are simply too long.

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Torsten B.
purchased on 20/03/2023
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3 /5
★★★☆☆

The package arrived in very very good condition

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Paco V.
purchased on 16/02/2023
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3 /5
★★★☆☆

A bit complicated to retrieve my package a week after the automatic delivery notice without checking presence, a simple colissimo would have been more effective but we don't really have a choice, it's not very democratic

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Joël S.
purchased on 11/02/2023
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3 /5
★★★☆☆

Everything is great

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Francis M.
purchased on 10/02/2023
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3 /5
★★★☆☆

Good night, Hattila, Today I received your package with the order I placed. Everything very good, thank you. Maybe the clay balls are a bit expensive, but the rest is fine.

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Joan G.
purchased on 02/02/2023
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3 /5
★★★☆☆

That the order comes in two parts is okay, but on two different days causes problems for reception, so 3

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Paulo O.
purchased on 01/01/2023
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3 /5
★★★☆☆

The color does not match the one displayed on the site - That said, item was quickly sent and has the same characteristics

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Pascal P.
purchased on 13/12/2022
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3 /5
★★★☆☆

Package received quickly, it's perfect. Only downside, there is absolutely no explanatory notice!... Assembly and use are not intuitive 🙁 It's a shame, because the item itself is perfect.

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Michel P.
purchased on 15/12/2022
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3 /5
★★★☆☆

Correct

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Bernard V.
purchased on 01/09/2022
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3 /5
★★★☆☆

Package received on time.. personally I thought that the Archery would have been more flexible but it's impossible to install the string without having a bit of elasticity "I'm coming up too short"

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Denis D.
purchased on 23/08/2022
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3 /5
★★★☆☆

Slow

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Rodrig B.
purchased on 14/06/2022
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3 /5
★★★☆☆

The bow is of good quality for the price but the arrows are of very poor quality... out of the 6 provided, 5 broke after an afternoon of use... and the last one broke a few days later...

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Nicolas L.
purchased on 25/05/2022
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3 /5
★★★☆☆

Happy with the products purchased from hattila I recommend, despite perhaps a slight lack of communication on shipments but satisfied

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Thierry R.
purchased on 06/04/2022
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3 /5
★★★☆☆

Dpd ineffective package delivered to the post office without passing by my place.. damaged package

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Christian T.
purchased on 26/04/2022
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3 /5
★★★☆☆

Well packaged order

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Charles M.
purchased on 23/03/2022
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3 /5
★★★☆☆

Fast delivery but not easy to understand the dimensions of the tips' diameters and to know which tubes they fit on

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Eric F.
purchased on 02/04/2022
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3 /5
★★★☆☆

After questioning the sellers about the contents of a pack, an incorrect answer was given to me by hattila.com who acknowledged their mistake and gave me a significant credit on the missing item from the purchased pack. They respond to emails within the day and they are merchants. I recommend this site

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Frantz P.
purchased on 19/03/2022
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3 /5
★★★☆☆

The instructions are incomprehensible. Correct materials

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Antonio P.
purchased on 11/03/2022
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3 /5
★★★☆☆

I would have liked to buy a pack, but I was only informed that they had the crossbow in stock, while I would have also bought the arrows and the stock.

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Gabriel R.
purchased on 25/02/2022
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3 /5
★★★☆☆

Regarding the website hattila.com, no problem with them, a bit of delay in shipping but that's normal, it was a product that was a victim of its success, I don't hold that against them, I don't give 5 stars regarding the delivery service, my package was opened by the delivery person, impossible to file a dispute either with hattila or with DPD, fortunately no item was missing. But that is becoming a bit too common.

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Omar L.
purchased on 26/02/2022
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3 /5
★★★☆☆

I am relatively satisfied with my order, however, I am missing 2 screws to fix the string dampers.

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Robin N.
purchased on 27/02/2022
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3 /5
★★★☆☆

I am very happy with the product I ordered, however, I had to travel more than 100 km to pick it up because the relay point was not working with DPD.

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Yann G.
purchased on 25/12/2021
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3 /5
★★★☆☆

-

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Xavier H.
purchased on 17/12/2021
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3 /5
★★★☆☆

Beautiful slingshot, 50 shooting balls, unfortunately I have a crack on one of the eyelets. I don't know if it was at reception or otherwise, but there was no fall. Otherwise, delivery and deadlines are okay.

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Alexandre D.
purchased on 21/11/2021
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3 /5
★★★☆☆

Positive: Good product, fast delivery, discount voucher for the next order. Negative: not suitable for small sizes, no guide in French for assembly.

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Damien R.
purchased on 14/10/2021
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3 /5
★★★☆☆

In accordance with the order. Delivery time longer than announced.

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Oli W.
purchased on 07/10/2021
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3 /5
★★★☆☆

I ordered a target for a powerful crossbow. Made in the USA, I waited several months for the merchant, Hattila, to be restocked. I am disappointed because the characteristics of this target are exaggerated. False advertising??? This target was supposed to stop arrows flying at 490 km/h. My crossbow propels arrows at 460 km/h. If the impact occurs at the center, the arrow sinks to the feathers (shooting distance 80 m) so it's compliant; but if the arrow deviates from the center by about fifteen centimeters, it penetrates completely including the feathers. Consequence: the feathers are torn off. The arrow is well stopped but becomes immediately unusable. I think Hattila is not to blame, but the American manufacturer should review its manufacturing and communication.

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Gilbert S.
purchased on 03/10/2021
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3 /5
★★★☆☆

Hatila sells reliable and solid products in accordance with the site. I have made numerous orders and am always satisfied. One thing to note so far, after a large order, there was a discount voucher for the next purchase, but not anymore, too bad...

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Guillaume P.
purchased on 16/08/2021
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3 /5
★★★☆☆

Very long delivery time...

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Manuel C.
purchased on 01/07/2021
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3 /5
★★★☆☆

Delivery very delayed without any info, too bad... The ordered product being a chosen gift, I waited patiently but I am a bit disappointed by the lack of communication.

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Sophie B.
purchased on 02/07/2021
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3 /5
★★★☆☆

The order was delivered quickly, well packaged and allowed me to revive a Barnett crossbow over 35 years old. Hasta la vista!!

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Bernard L.
purchased on 08/07/2021
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3 /5
★★★☆☆

I am satisfied with the quality of the ordered products. However, when confirming the order, I specified a delivery address different from the billing address, but I received it at my home. Finally, I appreciated the various explanatory videos on the use of the material which are clear and concise, making it pleasant. Good continuation.

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Marc B.
purchased on 30/04/2021
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3 /5
★★★☆☆

Not tried yet, but packaging not in excellent condition.

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Jerome C.
purchased on 29/03/2021
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3 /5
★★★☆☆

Package arrived VERY damaged. Impossible to give it as a gift as planned due to its condition. Hoping that Hattila chooses/manages its carriers better in the future.

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Arnaud A.
purchased on 18/12/2020
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3 /5
★★★☆☆

Good. But a lot of "out of stock".

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Leybros Y.
purchased on 05/11/2020
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2 /5
★★☆☆☆

For my part, I will no longer make purchases on this site. Delay of 4 months to be delivered and no customer service. No phone line.

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Louis-charles B.
purchased on 07/06/2020
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3 /5
★★★☆☆

The material is compliant with the order, shipping ok there is just a communication problem regarding the orders because I did not receive an order confirmation notice nor a shipping notice for my package and even less tracking which is done in many stores.

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Eric C.
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Answer from Hattila.com
No problem on our side, all emails have been sent, please check your spam.