Customer reviews of HawaiiSurf

9,4 /10

Based on 10 176 published reviews

5 8 363 82% 4 1 145 11% 3 330 3% 2 130 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

Reviews 2 and 4 stars

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Acheteur Vérifié

Published on 16/03/2019 à 15h25 following a purchase from 10/03/2019

Really good, I was worried about getting the wrong size, no problem! A team available and attentive!

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Acheteur Vérifié

Published on 15/03/2019 à 20h59 following a purchase from 13/03/2019

Order preparation and shipping top-notch! 24h!!

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Acheteur Vérifié

Published on 15/03/2019 à 16h44 following a purchase from 09/03/2019

Good, no problems to report.

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Acheteur Vérifié

Published on 15/03/2019 à 15h28 following a purchase from 10/03/2019

Very responsive, fast delivery

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Acheteur Vérifié

Published on 15/03/2019 à 07h14 following a purchase from 07/03/2019

Correct site.

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Acheteur Vérifié

Published on 14/03/2019 à 18h47 following a purchase from 10/03/2019

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Acheteur Vérifié

Published on 10/03/2019 à 20h28 following a purchase from 03/03/2019

Clear site and happy with the promotion I found

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Acheteur Vérifié

Published on 09/03/2019 à 17h01 following a purchase from 06/03/2019

Perfect

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Acheteur Vérifié

Published on 08/03/2019 à 19h40 following a purchase from 02/03/2019

Good delivery made

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Acheteur Vérifié

Published on 08/03/2019 à 14h00 following a purchase from 04/03/2019

Large selection and very good responsiveness. But delivery cost is expensive, especially for amounts < 100€...

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Acheteur Vérifié

Published on 06/03/2019 à 09h30 following a purchase from 25/02/2019

Fast delivery, package well packaged, item compliant with the order

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Acheteur Vérifié

Published on 05/03/2019 à 22h13 following a purchase from 27/02/2019

Simple and easy to use

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Acheteur Vérifié

Published on 03/03/2019 à 07h31 following a purchase from 28/02/2019

I would have given 5 stars if the shipping costs to Belgium were reasonable. I had to send it to my brother in France and I will only receive the package when I see him later this month.

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Acheteur Vérifié

Published on 01/03/2019 à 15h30 following a purchase from 26/02/2019

Fast and compliant service

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Acheteur Vérifié

Published on 26/02/2019 à 11h23 following a purchase from 21/02/2019

Good

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Acheteur Vérifié

Published on 25/02/2019 à 22h53 following a purchase from 21/02/2019

First of all, I am very satisfied with my order, extremely fast delivery.
The only thing I would have to say about my order at hawaisurf is that the board I ordered was for my collection and not to be ridden, so I regret that it was not at least protected and just packed in a box.
(Fortunately, the board had no dents in the paint)
It might be good to add a small comment section on the site when ordering (this might avoid putting grip for nothing if not necessary).

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Acheteur Vérifié

Published on 24/02/2019 à 20h24 following a purchase from 19/02/2019

Fast

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Acheteur Vérifié

Published on 22/02/2019 à 20h15 following a purchase from 12/02/2019

gOOD
tHANK YOU

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Acheteur Vérifié

Published on 22/02/2019 à 14h04 following a purchase from 16/02/2019

Ordered on the night from Saturday to Sunday, I received my package on Wednesday. Quite satisfied with Hawaiisurf. However, I received the shipping notice and tracking number after the email inviting me to come pick up my order.

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Acheteur Vérifié

Published on 19/02/2019 à 07h04 following a purchase from 14/02/2019

Very good !!!!

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Acheteur Vérifié

Published on 18/02/2019 à 18h33 following a purchase from 30/01/2019

Order compliant

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Acheteur Vérifié

Published on 18/02/2019 à 18h33 following a purchase from 30/01/2019

Order as described

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Acheteur Vérifié

Published on 17/02/2019 à 18h39 following a purchase from 10/02/2019

The Flaneurz are really great, a quality product and very practical for the city.
I was rather used to inline skates, it's confusing to switch to quad skates at first, but you get used to it very quickly.
I still find it a shame that HawaiiSurf does not offer a version equipped with brakes as they are very useful... but you can buy them for €20 on the Flaneurz site.

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Acheteur Vérifié

Published on 16/02/2019 à 22h44 following a purchase from 12/02/2019

fast service
maybe lacking explanation on certain products

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Acheteur Vérifié

Published on 15/02/2019 à 16h00 following a purchase from 12/02/2019

Package received quickly and in accordance with the order, thank you. But I didn't give 5 stars because the bag of screws I ordered was torn and all the screws were scattered in the box. Luckily, no screws were missing...

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Acheteur Vérifié

Published on 15/02/2019 à 13h33 following a purchase from 11/02/2019

very good, but no stock on my item which I returned after a color mistake...

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Acheteur Vérifié

Published on 15/02/2019 à 13h19 following a purchase from 09/02/2019

Very good site with good items, the only small downside is that the shipping costs are a bit high.

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Acheteur Vérifié

Published on 14/02/2019 à 13h49 following a purchase from 11/02/2019

Very responsive and order matches the indicated product.

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Acheteur Vérifié

Published on 13/02/2019 à 12h45 following a purchase from 05/02/2019

Top!

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Acheteur Vérifié

Published on 12/02/2019 à 23h01 following a purchase from 07/02/2019

I haven't analyzed the site enough. Functional in any case.

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Acheteur Vérifié

Published on 11/02/2019 à 11h39 following a purchase from 06/02/2019

Simple order to place and delivery in 48h very appreciated. I recommend. Emilie A.

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Acheteur Vérifié

Published on 10/02/2019 à 21h45 following a purchase from 05/02/2019

good

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Acheteur Vérifié

Published on 10/02/2019 à 13h57 following a purchase from 03/02/2019

Package received on time according to the appointment made

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Acheteur Vérifié

Published on 09/02/2019 à 20h00 following a purchase from 27/01/2019

package received rather "rudimentary", but no worries

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Acheteur Vérifié

Published on 09/02/2019 à 20h00 following a purchase from 27/01/2019

package received rather "rudimentary", but no worries

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Acheteur Vérifié

Published on 09/02/2019 à 19h24 following a purchase from 05/02/2019

Package conforms and on time

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Acheteur Vérifié

Published on 09/02/2019 à 11h07 following a purchase from 03/02/2019

The products are indeed what I ordered. I just thought the roller bag would be bigger (maybe lacking info to indicate that it is a bag intended for children's or junior rollers)

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Acheteur Vérifié

Published on 09/02/2019 à 02h00 following a purchase from 30/01/2019

Very good shop that needs no introduction, just a slightly sturdier packaging at purchase would be welcome, and a few stickers would be great too! Otherwise, super!

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Acheteur Vérifié

Published on 09/02/2019 à 02h00 following a purchase from 30/01/2019

Very good shop that needs no introduction, just a slightly sturdier packaging at purchase would be welcome, and a few stickers would be great too! Otherwise, super!

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Acheteur Vérifié

Published on 08/02/2019 à 14h07 following a purchase from 06/02/2019

Shipping costs are quite high

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